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Knowledge Management Technologies Lisa Lowery Texas A & M - Texarkana

Knowledge Management Technologies Lisa Lowery Texas A & M - Texarkana. Knowledge is NOT Layered (Clark, 2010). ITED 501 October 13, 2010 Dr. Bosede Aworuwa. Knowledge Management Technologies. Knowledge management can be an asset to an organization.

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Knowledge Management Technologies Lisa Lowery Texas A & M - Texarkana

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  1. Knowledge Management TechnologiesLisa LoweryTexas A & M - Texarkana Knowledge is NOT Layered (Clark, 2010) ITED 501 October 13, 2010 Dr. Bosede Aworuwa

  2. Knowledge Management Technologies • Knowledge management can be an asset to an organization. • Important in places such as academic libraries, banking, government, and it adds a critical value to E-Learning media.

  3. Knowledge Management Technologies • Management • deals with setting • boundaries to • guarantee quality • in a product and/or • process. • Knowledge is usually defined as principles, information, and a compilation of rules. • Knowledge Management • system of setting boundaries by tagging, collecting, organizing, storing, and retrieving principles, information, rules, and human data.

  4. Knowledge Management Technologies Knowledge is constantly changing therefore updates of new inputs, new experiences, new feelings, and new procedures must take place. Knowledge Knowledge Knowledge Knowledge Knowledge

  5. Types of Knowledge Tacit knowledge: its explicit! Explicit Knowledge that can be codified or documented in textbooks, magazines, and newspapers. (Reiser & Dempsey, 2007) Tacit Knowledge of experience and insight (Reiser & Dempsey, 2007) http://knowledgecontinuity.wordpress.com/2010/05/27/tacit-knowledge-its-explicit/

  6. Comprehensive KM System

  7. KMin the Workplace CodifyKnowledge Knowledge Sharing Is Power Open sharing of information must be encouraged in the workplace. • Selecting the right information at the right time for the right person makes knowledge useful.

  8. Access Knowledge Capture and/or Creation Knowledge Sharing and Dissemination Validated Contextualize Providing Innovative Service Knowledge Acquisition and Application Update Academic Libraries use knowledge management to organize customer knowledge. KM cycle model for academic libraries(Daneshgar& Bosanquet, 2010

  9. KM in Banking Industry emphasis on creating knowledge is to understand customers’ needs, to increase their satisfaction, and to retain them as customers. Focus areas for value discipline (Alrawi and Elkhatib, 2009).

  10. References Alrawi, K. & Elkhatib, S. (2009). Knowledge management practices in the banking industry: Present and future state, Journal of Knowledge Management Practice, 10(4), 1-11. From http://www.tlainc.com/articl208.htm • Clark, Don, (2010). Knowledge Management. Retrieved October 4, 2010 from • http://www.nwlink.com/~donclark/knowledge/km.html • Daneshgar, F. & Bosanquet, L.(2010) “Organizing customer knowledge in academic • libraries” Electronic Journal of Knowledge Management, 8(1), 21 - 32, available online at www.ejkm com • Reiser, R. A., & Dempsey, J. V. (2007). Trends and issues in instructional design and • technology. Upper Saddle River, NJ: Pearson. • Tacit knowledge: its explicit! (n. d.) Retrieved October 14, 2010 from http://knowledgecontinuity.wordpress.com/2010/05/27/tacit-knowledge-its-explicit/

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