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A VOYAGE THROUGH PERFORMANCE MANAGEMENT TOOLS

A VOYAGE THROUGH PERFORMANCE MANAGEMENT TOOLS. APPRAISAL METHODS MAY INCLUDE:. Category Rating Appraisal Comparison Appraisal Narrative Appraisal Special Appraisal. CATEGORY RATING APPRAISAL . Graphic Scale Checklist Forced Choice. REWARDS

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A VOYAGE THROUGH PERFORMANCE MANAGEMENT TOOLS

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  1. A VOYAGE THROUGHPERFORMANCE MANAGEMENTTOOLS

  2. APPRAISAL METHODS MAY INCLUDE: • Category Rating Appraisal • Comparison Appraisal • Narrative Appraisal • Special Appraisal

  3. CATEGORY RATING APPRAISAL • Graphic Scale • Checklist • Forced Choice

  4. REWARDS Scales are easy to use and provide a quantitative rating for each employee CONSTRAINTS Standards may be unclear GRAPHIC SCALE

  5. REWARDS Easy to use CONSTRAINTS Different words or statements may be interpreted differently by each appraiser and by the employee CHECKLIST

  6. REWARDS Easy to use CONSTRAINTS Constructing valid statements can be difficult FORCED CHOICE

  7. COMPARATIVE APPRAISAL • Ranking • Paired Comparison • Forced Distribution

  8. REWARDS Simple to use but not as simple as Graphic Scale CONSTRAINTS Can cause disagreements among employees and could be perceived as unfair if all employees are excellent RANKING

  9. REWARDS More information is generated about individual employees CONSTRAINTS Very time involved to evaluate each pair of employees PAIRED COMPARISON

  10. REWARDS Distribution forces a predetermined number of employees into each group CONSTRAINTS The appraisal results will depend on the adequacy of your original choice of cutoff points FORCED DISTRIBUTION

  11. NARRATIVE APPRAISAL • Essay • Critical Incidents • Field Review

  12. REWARDS Lots of supervisory input and dialogue could occur CONSTRAINTS Supervisor’s writing ability Could be difficult to quantify behavior ESSAY

  13. REWARDS Lots of documentation Forces supervisors to evaluate on an on-going basis CONSTRAINTS Time consuming CRITICAL INCIDENTS

  14. REWARDS Third-party intervention CONSTRAINTS Time consuming FIELD REVIEW

  15. SPECIAL APPRAISAL • Behaviorally Anchored Rating Scale (BARS) • Behavior Observation Scale (BOS) • 360-Degree Feedback

  16. REWARDS Behavioral anchors are often very accurate Works best in situations where many employees perform the same tasks CONSTRAINTS Often very difficult to develop and maintain BEHAVIORALLY ANCHORED RATING SCALE (BARS)

  17. Rewards Add evaluation of the frequency of the behavior Constraints Often very difficult to develop Behavior Observation Scale (BOS)

  18. REWARDS Input is gathered from a variety of sources Process recognizes the complexity of management and the value of all CONSTRAINTS Often is used for training and development goals, not for pay increases 360-DEGREE FEEDBACK

  19. APPRAISAL METHODS MAY INCLUDE: • Category Rating Appraisal • Comparative Appraisal • Narrative Appraisal • Special Appraisal

  20. AN UNDERSTANDING OF WHAT THE APPRAISAL IS INTENDED TO DO • IS ESSENTIAL!

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