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Council Preparations Mark Hoolahan Learning & Development Team

This document outlines the collaborative inquiry process undertaken by the Council's Learning & Development Team to prepare staff for the implementation of personalisation and Self-Directed Support (SDS). The key inquiry question focuses on how to provide personalised support that helps individuals achieve meaningful outcomes and empowers them to control their support. The inquiry group, consisting of various stakeholders from social care, has been actively working since December 2012 on action plans, training needs, and ongoing evaluations to improve services and care delivery.

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Council Preparations Mark Hoolahan Learning & Development Team

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  1. Council Preparations Mark Hoolahan Learning & Development Team

  2. How council staff are preparing for personalisation and SDS 5 July 2013

  3. Collaborative Inquiry Group Engagement Network Business process Re-design Personalisation & Outcomes Workshops The Workforce, Quality and Organisational Development Work Stream

  4. Collaborative Inquiry Process Involving those affected by change

  5. Collaborative Inquiry in Edinburgh Inquiry Group Homecare Senior Sponsors & Programme Team Inquiry Group Inquiry Group Inquiry Group Disability Services Social Work Teams Engagement Network Residential Care Occupational Therapists

  6. The Inquiry Question How will we offer personalised support that; • Helps people achieve the outcomes that are important to them; and, • Empowers individuals to take as much control of their support as they wish?

  7. The Role of Inquiry Group Members Committed to the Inquiry Take ownership of the agreed actions • Be ambassadors for Change • Share their stories • Seek out and listen to others stories • Share their ideas for the future • Influence the programme of change within Health and Social Care • Improve care and support for individuals

  8. Outcomes important to the group

  9. What the group has been doing since December 2012 Total = 546

  10. Priority Areas

  11. Action Plan

  12. Action Plan

  13. Action Plan

  14. Who requires training? Total = 3183

  15. Next Steps • Actions agreed by programme sponsors • Continue to meet every 6 weeks – split into sub-groups • Review and report on progress December 2013 • Update to provider groups by December 2013 • Life of the group – May 2014 review

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