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BILC Conference 2011. Vilnius

BILC Conference 2011. Vilnius. Study Group 1 Guidelines for native speakers to enhance communication with non-native speakers. Study Group 1. Tasking. SG 1. was tasked to develop guidelines for English native speakers during operations

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BILC Conference 2011. Vilnius

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  1. BILC Conference2011. Vilnius Study Group 1 Guidelines for native speakers to enhance communication with non-native speakers

  2. Study Group 1.Tasking SG 1. was tasked • to develop guidelines for English native speakers during operations - to identify how to self-monitor language use and choices - to facilitate comprehension/interaction with non-native speakers

  3. Study Group 1.Finding Be considerate Thank you for your attention!

  4. Study Group 1.Concerns SG 1. was concerned about the: - target population of guidelines (officers, NCOs, enlisted, …) • context (operational?) • non-native speaker’s/receiving person’s characteristics: educational background, rank, first language, level • native speaker’s/communicating person’s characteristics: educational background, rank, regional dialect - NNS’s level (STANAG 2 and above?) - standard English ??? • awareness of communication breakdowns

  5. Study Group 1.Guidelines SG 1.’s interpretation of guidelines = to provide concise, common sense reminders to raise NSs’ awareness of how to enhance communication and to avoid or repair breakdowns with a STANAG level 2 or above NNS receiver = to give short, common sense tips to help NSs to improve communication and to avoid or repair breakdowns with a STANAG level 2 or above NNS

  6. Study Group 1.Tips 1. Communication-related issues 2. Language-related issues 3. Context-related issues

  7. Study Group 1.Communication-related tips • Know your audience • Be sensitive to your audience - Be empathetic, open, patient, considerate - Establish trust with the listener - Make yourself accessible - Encourage a positive atmosphere • Avoid irony, humour, sarcasm, cynicism • Be culturally aware • Don't assume that you're understood • Use concept checking questions • Keep your topic focused (avoid digressions) • Use gestures and body language

  8. Study Group 1.Language-related tips – 1. • Choose high-frequency, short-syllable words • Use clear, short sentences (avoid complex sentence structure) • Pay attention to sentence stress • Control/Reduce use of phrasal verbs, use single-verb phrases • Use active voice, not passive (tenses) • Avoid contractions, weak forms

  9. Study Group 1.Language-related tips – 2. • Avoid regionalisms, colloquialisms/slang and idioms • Use plain English expressions • Stay in the concrete: - avoid implied meaning - avoid padding - avoid semantic ambiguity • Restate at a slower pace, next reword

  10. Study Group 1.Context-related tips • Understand whether the conversation context is general or specific • Take into consideration environmental factors

  11. Study Group 1. „Communicate to express, not to impress.”

  12. With the cooperation of colleagues from: Australia Bosnia and Herzegovina Canada Denmark Estonia Georgia Italy Lithuania Portugal Spain Sweden United Arab Emirates Thank you!

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