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PROJECT MANAGEMENT

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  1. PROJECT MANAGEMENT Visit for more Learning Resources

  2. QUALITY MANAGEMENT • FUNCTIONS OF QUALITY CONTROLL DEPARTMENT • ALLOW ONLY STANDERD PRODUCTS TO REACH THE COSTUMER • TO SUGGEST THE METHODS TO REMOVE MANUFACTURING DEFECTS • TO REJECT DEFECTIVE GOODS • TO FIND OUT WHERE THE CONTROLL IS BREAKING DOWN • TO CORRECT THE REJECTED GOODS

  3. 4 LEVELS OF QUALITY MANAGEMENT TOTAL QUALITY MAGAEMENT (TQM) QUALITY ASSURANCE (QA) TOTAL QUALITY MAGAEMENT (TQM) QUALITY CONTROL(QC) INSPECTION

  4. QUALITY POLICY • SETTING THE STANDERDS • COMPAIRING THE PRODUCTS WITH THE STANDERD SPECIFICATIONS • TAKING CORRECTIVE ACTIONS • PLANNING FOR IMPROVEMENT

  5. QUALITY MANAGEMENT PRINCIPLES • CUSTOMER FOCUS • LEADERSHIP • INVOLVEMENT OF PEOPLE • PROCESS APPROACH • SYSTEM APPROACH TO MANAGEMENT • CONTINUOUS IMPROVEMENT • FACTUAL APROCH TO DECISION MAKING • MUTUAL BENEFICIAL SUPPLIER RELATIONSHIP

  6. QUALITY MANAGEMENT PROCEDURE PLAN DO CHECK ACT • A) PLAN: QUALITY CONCEPT AND OBJECTIVES • PRODUCT LIABILITY FOR QUALITY • PRODUCT SAFETY • TRAINING FOR QUALITY • DOCUMENTATION AND RECORDS SYSTEMATICALLY • B) DO : PROCUREMENT AS PER NORMS • JIT SUPPLIES • MATERIAL HANDLING EFFECTIVELY • C) CHECK: STATISTICS, CONTROL CHARTS, INSPECTION, QUALITY AUDITS • D) ACT: MANAGING NON CONFORMITY • IMPROVEMENT CONTINUOUSLY • TQM

  7. ADVANTAGES OF QUALITY MANAGEMENT • ASSURES QUALITY • IMPROVES PRODUCTIVITY • CUSTOMERS’S SATISFACTION • WASTAGES REDUCED • BETTER APPROACH TO WORK • CONTINUOUS IMPROVEMENT • OVERALL GROWTH • ECONOMICAL WAYS OF WORK

  8. QUALITY CIRCLE • IT IS SMALL GROUP OF EMPLOYEES.USUALLY 5-10 PEOPLE, DOING SIMILAR TYPE OF WORK, MEET REGULARLY TO IDENTIFY, ANALYSE AND SOLVE PRODUCT QUALITY AND PRODUCTION PROBLEMS AND TO IMPROVE GENERAL OPRATIONS. • AIMS OF QUALITY CIRCLE: • TO IMPROVE AND DEVELOP THE ENTERPRISE. • TO SOLVE PROBLEMS IN WORK. • TO MAINTAIN AND IMPROVE QUALITY. • TO SHARE INFORMATION IN GROUP. • TO RESPECT HUMAN RELATIONS.

  9. CHARACTERISTICS OF QUALITY CIRCLE • VOLUNTARY PARTICIPATION OF THE MEMBERS. • SOLUTION ORIENTED APPROACH. • WORK BACKGROUND IS SHARE WITHOUT EGO. • MEETINGS HAVE AGENDAS AND MINUTES. • IT IS SUPPORTED BY TOP MANAGEMENT ALSO. • TRAINING IS PROVIDED TO LEADERS AND MEMBERS. • EMPLOYEES GET CHANCE TO USE THEIR WISDOM AND CREATIVITY. • MANY CHRONIC PROBLEMS, DIFFICULT SITUATIONS, CHALLENGES CAN BE SOLVED WITH SUPPORT OF QUALITY CIRCLE.

  10. ADVANTAGES OF QUALITY CONTROLL • HELPS TO INCREASE THE TURNOVER • REDUCE SCRAP AND REJECTION • REDUCES THE COST OF PRODUCTION • REDUCES INSPECTION • IMPROVES THE RELATION BETWEEN MANUFACTURER AND CUSTOMERS • IMPROVES THE TECHNICAL KNOWLEDGE • ESTABLISHES THE REPUTATION OF THE FIRM

  11. FACTORS CONTROLLING QUALITY • EMPLOYEES OF THE ORGANAZATION • INVESTMENT, MACHINES AND METHODS OF PRODUCTION • MANAGENMENT POLICY FOR QUALITY CONTROLL

  12. FUNCTIONS OF QUALITY CIRCLE • ENABLES THE WORKFORCE TO IMPROVE THE JOB • GIVES THE EMPLOYEES THE SENSE OF PRIDE • TAPS THE INTELLECTUAL POTENTIAL OF EMPLOYEES • GIVES AN OPPORTUNITY TO EMPLOYES TO PROVE THEIR WORTH • PROVIDES CHANCS FOR PERSONAL GROWTH • PROMOTES THE MANAGEMENT STYLE

  13. FUNCTIONS OF QUALITY CIRCLE • IMPROVES THE JOB SECURITY • TAKES CARE OF PLANT • SHOWS COST EFFECTIVENESS • DEVELOPES ORGANIZATIONAL CULTURE

  14. METHODS FOR IMPROVEMENT OF QUALITY • TOTAL QUALITY MANAGEMENT (TQM) • KAIZEN (WASTE CONTROL) • 5 ‘S’ • SIX SIGMA

  15. TQM- TOTAL QUALITY MANAGEMENT • TQM IS MUTUAL CO-OPRATION OF EVERYONE IN ORGNISATION TO PRODUCE VALUE FOR MONEY PRODUCTS AND SERVICES WHICH MEET AND HOPEFULLY EXCEED THE NEEDS AND EXPECTATIONS OF CUSTOMER. • TQM IS COMPANY WIDE APPROACH TO QUALITY, WITH IMPROVEMENTS UNDERTAKEN ON A CONTINUOUS BASIS BY EVERYONE IN ORGNISATION.

  16. CONCEPTS OF TQM • SATISFIED CUSTOMER BASE MUST BE RETAINED. • PRODUCING NECESSARY OUTPUT AT MINIMUM COST. • CUSTOMER SATISFACTION THROUGH IDENTIFICATION OF NEEDS OF CUSTOMER. • PREVENTING DEFECTS • QUALITY MEASUREMENT • INVENTORY REDUCTION • VALUE IMPROVEMENT • TEAMWORK

  17. TQM • QUALITY TOOLS • STATISTICAL PROCESS • CONTROL • QUALITY FUNCTION • DEPLOYMENT • BENCHMARKING • PROBLEM SOLVING • CONTINUOUS QUALITY IMPROVEMENT • MANAGEMENT COMMITMENT • - EMPLOYEE INVOVLEMENT • - EDUCATION • - TEAM WORK • - MEASUREMENT • -ERROR PREVENTION UNDER-STANDING CUSTOMER, BUSINESS, QUALITY MANAGE-MENT

  18. KAIZEN (WASTE CONTROL) • KAIZEN – IMPROVEMENT (JAPANESE CONCEPT) • KAIZEN ENCOURAGES PEOPLE TO ACCEPT CONTINUING CHANGE AT THE PLACE WHERE ACTION TAKES PLACE. • AIM OF KAIZEN IS TO ENSURE THAT EVERYONE IN AN ORGNISATION IS OF ‘THE FRAME OF MIND TO PERSUE CONTINUOUS IMPROVEMENT NATURALLY IN WHATEVER THEY DO’.

  19. PRINCIPLES OF KAIZEN • MAINTAIN POSITIVE ATTITUDE. • LOOK FOR SOLUTIONS RATHER THAN ACCEPTING EXCUSES. • EVERYBODY CAN CONTRIBUTE AND EVERYBODY’S CONTRIBUTION CAN BE VALUABLE. • TAKE ACTION ! JUST DO IT! • CONTINUOUS FOCUS ON IMPROVEMENT. • DELIGHTING THE CUSTOMER.

  20. KAIZEN

  21. 5 ‘S’ • 1ST ‘S’ :- SORT (SEIRI) -- THINGS WHICH ARE UNWANTED ARE REMOVED OFF • 2ND ‘S’ :- SIMPLIFY (SEITON) -- ALL EQUIPMENTS, TOOLS ,FILES ETC .SET IN ORDER TO PROMOTES WORK FLOW • 3RD ‘S’ :- SHINE (SEISO) -- REGULAR CLEANING AND MAINTENANCE OF ITEMS • 4TH ‘S’ :- STANDARDIZE (SEIKETSU) -- EVERYONE DOING THE THINGS IN SAME WAY • 5TH ‘S’ :- SUSTAIN (SHISUKE) -- MAINTAINING WHAT HAS BEEN DECIDED

  22. ADVANTAGES OF 5 ‘S’ • A SYSTEMATIC WAY OF WORKING • NO CONFUSION • GOOD HOUSEKEEPING • DISCIPLINED POSITIONING OF ITEMS • IMPROVED EFFICIENCY,PROFITABILITY • NEATNESS • AVAILABILITY OF ITEM WHENEVER DESIRED

  23. SIX SIGMA (σ)σ = MEAN OF ANY PROCESS • IT IS BUSINESS PROCESS THAT ALLOWS COMPANIES TO DRASTICALLY IMPROVE THEIR BOTTOM LINE, BY DESIGNING AND MONITORING EVERYDAY BUSINESS ACTIVITIES TO MINIMISE WASTE AND RESOURCES WHILE INCREASING CUSTOMER SATISFACTION. • IT PROVIDES SPECIFIC METHODS TO RE-CREATE THE PROCESS SO THAT DEFECTS AND ERRORS NEVER ARISES IN FUTURE.

  24. EXCELLENCE OF 6 SIGMA • COMMITTED LEADERSHIP. • INTEGRATION WITH TOP LEVEL MANAGEMENT • CUSTOMER AND MARKET FOCUS • BOTTOM LINE IMPACT • BUSINESS PROCESS FOCUS • OBSESSION WITH MEASUREMENT • CONTINUOUS INNOVATION • ORGANISATIONAL LEARNING • CONTINUOUS REINFORCEMENT For more detail contact us

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