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HAN Coordination Update to Advanced Metering Implementation Team

HAN Coordination Update to Advanced Metering Implementation Team. Prepared and Presented by Jay Foliano April 24 th 2012. Update Overview. HAN Task Force Market Awareness & Outreach National Standards Call Center Scripts HAN Documentation Effort Questions & Comments. HAN Initiatives.

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HAN Coordination Update to Advanced Metering Implementation Team

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  1. HAN Coordination Update to Advanced Metering Implementation Team Prepared and Presented by Jay Foliano April 24th 2012

  2. Update Overview • HAN Task Force • Market Awareness & Outreach • National Standards • Call Center Scripts • HAN Documentation Effort • Questions & Comments

  3. HAN Initiatives TDSP’s ROR/REP/3rd Party/Mfg HAN Support Design Documentation Joselito HAN Task Force Jay Market Awareness Jay National Standards EnerNex - TBD Scripts Don Smallwood • RMS/AMIT – 04/19/12

  4. HAN Task Force: • HAN Support Model, Milestones: • Workshop, 4/12, TDSP’s and Market Participants Defined the detailed operational requirements: • Support center responsibilities and scenarios • Level one troubleshooting • Support center triage and hand off processes • Issue Handling Standards, i.e. triage punch list • Customer information captured • Escalation Process and Procedures • Short and Long Term Objectives phased and scalable • Expectations of SLO’s

  5. HAN Task Force • HAN Support Model, Next Steps: • Validate and finalize the session requirements, documents and buy-in • Present findings to OWG for input and buy-in • Present to AMIT to outline the Implementation steps and recommended oversight/ownership • Commence phased implementation Q2 • HAN Score Card Report to Define: • Report Title, Access Method and Market Awareness • Owner/Gate-Keeper CRITICAL • Frequency • Process and Procedure for Device Testing and updating

  6. Awareness & Standards Efforts • Market Awareness: • On-going outreach to the PUCT, REP’s, Third Parties, TDSP’s and Vendors • Continued information dissemination to the market • National Standards: • Securing a Consultant to Assume the Ownership

  7. HAN Call Center Scripts • Donald Smallwood Project Lead • Weekly Status Meetings • Project execution Plan • Defined the Script Template • Developed Draft Scripts for each scenario • Collaborating with the SMT Help Desk on the Script development and implementation • Initial Completion Q2

  8. HAN Documentation • Objectives, Milestones, Review and Editing Process, Access and Detailed overview of the document Presenter: Joselito Samoy • Process and Procedure for on-going support: • Ownership • Maintenance • Communication effort to the market • Who should have access to the HAN documentation Presenter: Robert Smith

  9. HAN Guide Presentation April 24, 2012

  10. HAN Guide HAN Guide is available to registered REPs and TDSPs in private SMT website

  11. HAN Guide • The Smart Meter Texas (SMT) Home Area Network (HAN) Guide is the primary HAN document for the Texas market participants with existing HAN programs and for other participants that are considering implementation of HAN products and services in the Texas territories covered by American Electric Power (AEP), CenterPoint Energy (CNP), Texas New Mexico Power (TNMP) and Oncor Electric.

  12. HAN Guide • The HAN Guide is a consolidation of all relevant HAN documents and artifacts developed for the Texas market participants, with the objective of being the main source of information regarding the processes involved with SMT HAN implementation. The HAN Guide is a “living” document, continually evolving based on national standards as they are developed, developments in HAN and Advanced Metering System (AMS) technology, and market input.

  13. HAN Guide Sections

  14. List of All HAN Functions

  15. HAN Account Management Functional Specifications The HAN Account Management processes describe how HAN Permissions are granted/revoked to users in the Portal. The HAN Account Management business rules describe how HAN Permissions are granted/revoked at the entity level.

  16. HAN Account Management User Experience User Account Details (View) - REP

  17. HAN Account Management User Experience User Account Details (View) - TDSP

  18. HAN Account Management

  19. HAN Account Management

  20. HAN Device Provisioning and Deprovisioning Functional Specifications The HAN Provisioning processes describe how authorized users provision and deprovision HAN Devices through the Portal and how the Portal handles the different statuses of a provisioned Device. The processes also describe how authorized users are able to view provisioning information through the portal.

  21. HAN Device ProvisioningUser Experience Meter Search and Search Results

  22. HAN Device ProvisioningUser Experience View HAN Devices

  23. HAN Device ProvisioningUser Experience View HAN Devices

  24. HAN Device ProvisioningUser Experience Add HAN Devices

  25. HAN Device ProvisioningUser Experience View HAN Device Details

  26. HAN Device ProvisioningUser Experience Remove HAN Device

  27. HAN Device ProvisioningUser Experience HAN Device History

  28. HAN Device ProvisioningSMT Procedures

  29. HAN Device Status Descriptions

  30. Removing HAN DeviceSMT Procedures

  31. HAN Device Status Descriptions

  32. HAN Device Provisioning

  33. HAN Device Deprovisioning

  34. HAN Device Messaging History This HAN Device Messaging History describes what the authorized user will be able to do through the UI, which is simply the ability to retrieve message acknowledgments (message log) for a particular message type, DUNS and message creation date.

  35. HAN Device MessagingUser Experience Message Log – Request Report

  36. HAN Device MessagingUser Experience Request Message – Log Confirmation

  37. HAN Device MessagingUser Experience Report Request Status

  38. Request Messaging ReportSMT Procedures

  39. Messaging Report File Format

  40. HAN Device Messaging Report

  41. HAN Application Programming Interface (API) • Assumptions on Central Time • REPs have the ability to specify the current time and/or start times for display of messages, load control events and price signals. SMT assumes that all time values input through the API are in Central Standard or Central Daylight Time and converts it to UTC (Coordinated Universal Time). • An example for how Central time values should be formatted appears below: <StartTime>2009-12-01T16:00:00</StartTime> • UTC values should be formatted as follows: <StartTime>2009-12-01T16:00:00Z</StartTime>

  42. HAN Application Programming Interface (API) • Meter Numbers • An example of a manufacturer’s serial number appears below: <MeterSerialNumber>6039657245</MeterSerialNumber> •  Some TDSPs add a manufacturer code to the manufacturer’s serial number to guarantee uniqueness. • CenterPoint places the manufacturer code before the serial number. <MeterSerialNumber>I6039657245</MeterSerialNumber> • Oncor appends the manufacturer code to the end of the serial number. <MeterSerialNumber>6039657245LG</MeterSerialNumber>

  43. HAN Application Programming Interface (API) • Schema Definitions • All provisioning and deprovisioning requests use the following schema definition: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:smt="http://schemas.esb.ams.com/smtxpprovisiondevice"> • All messaging requests use the following schema definition: <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:smt="http://schemas.esb.ams.com/smtxpmessaging">

  44. HAN Application Programming Interface (API) • Header Information

  45. HAN Provisioning and Deprovisioning API • Slot Management • A meter may have up to 5 devices provisioned to it. Each device takes a slot. Meter slot management rules are as follows: • A slot is allocated when a valid provisioning request is accepted by SMT. • A slot is de-allocated if the TDSP returns a failure status associated with a provisioning request. • A slot is de-allocated when the TDSP returns a completion status for a deprovisioning request. • If a deprovisioning request fails, slot allocation is unchanged.

  46. HAN Provisioning and Deprovisioning API • HAN Device Provisioning Request Information

  47. HAN Provisioning and Deprovisioning API • HAN Device Deprovisioning Request Information

  48. HAN Provisioning and Deprovisioning API • HAN Device Provisioning and Deprovisioning Acknowledgment

  49. HAN Update Utility Enrollment Group API • HAN Device Update Utility Enrollment Group Request Information

  50. HAN Messaging API • Addressing of Smart Energy Messages

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