1. The Crosswinds of Innovation and Logic SightSpan , Inc. USA Corp HeadquartersPO Box 4023Mooresville, NC 28117United States of America Phone: (704) 663-0074 Fax: (704) 664-2807 SightSpan, Inc. DubaiOffice Building 3, Green CommunityGround Floor Dubai Investment Park,United Arab Emirates Phone: +971 (0)4 801 9254 Fax: +971 (0)4 801 9101 SightSpan, Inc. Singapore UOB Plaza 1, 80 Raffles Place Singapore, 048624 Singapore Phone: +65 6248 4688 Fax: +65 6248 4531

2. Risk Assessment Process and Training Your Risk Assessment Process and Training Program can Influence your information technology needs • The importance of the Risk Assessment Process • The importance of a good Training Program • How these relate to Information Technology

3. The Risk Assessment Process How does the Risk Assessment Process affect Information Technology Issues? • Risk Rate your customer base • Risk Rate your products and services • Risk Rate your lines of business • Risk Rate your locations

4. Your Training Program Why the training program should include Information Technology issues? • Frequency of Training • Type of Training • Who should receive the Training?

5. Information Technology Information Technology Requirements in relation to Management Information Systems • The expectations for good • Management Information systems • Reports the system should provide • Who reviews the reports?

6. Information Technology Needs Identifying your specific Information Technology Needs based on your Risk Assessment process and Training Program • High Risk vs. Low Risk • Satisfactory Training vs. Weak Training • Unwieldy Management Information Systems Reports • vs. Tailored to specific needs of your organization • The complexity of your Information Technology System • should be based on your organizations Risk Profile, • Training Program and overall Organizational needs