TEAM MIRACLE A Course of Team Building
Course Objectives You will be able to: • Identify the Process of Team Building • Identify the characteristics of an effective team leader. • Build commitment and cooperation among team members • Use teams effectively to achieve goals
The “TEAM MIRACLE” Program Module 1: Team Building Module 2: Team Leadership Module 3: Team Working
Module 1: Team Building • Is the process of enabling the group of people to reach their goal • Process of making team effective is called ‘Team Building’
UNITED WE STAND, DIVIDED WE FALL. T OGETHER E VERYONE A CHIEVES M ORE
"Do you want a collection of brilliant minds or a brilliant collection of minds?" - R. Meredith Belbin TEAM BUILDING
Teamwork: 1 Exercise Task: • Find Your Team Members as per instructions given by the trainer, Introduce each other, Choose The Leader & Give your team a name with a punch line. Time: • 5 minutes for the task & 2 minute for presentation Presentation: • Group Leader to introduce the Team name and team members.
Why Teams? • For better results through combined knowledge & skills. • Significant challenges energize the team. • Leaders can foster team performance. • Biases towards individualism. • To have discipline in the organization.
Different Types of TEAMS • Project Team • Strategy Team • Departmental Team • Sales Team • Sports Team • Maintenance Team
Groups People work together Feelings are suppressed Conflict is accepted Unclear objective Personal goals Hiding information Failures are blamed on others Teams People work for each other Feelings are expressed Conflicts are resolved Objective is clear Common goal Open sharing Success and failures are shared Groups & Teams
When building a team, I always search first for people who love to win. If I can't find any of those, I look for people who hate to lose. - H. Ross Perot
TEAM BUILDING Must be…. • a way of life. • the responsibility of every Team Member. • a continuous process . • about developing a clear and unique identity. • focused on a clear and consistent set of goals. • results oriented. • Enjoyable.
TEAM BUILDING PROGRAM An outline: • Goal Setting • Role Setting • Procedures • Relationships
Stages in Team Building Forming Storming Norming Performing
FORMING • Define team • Determine individual roles • Develop trust and communication • Develop norms • Define problem and strategy • Identify information needed
STORMING • During the Storming stage team members: • 1. Realize that the task is more difficult than they imagined; • 2. Have fluctuations in attitude about chances of success; • 3. May be resistant to the task; and, • 4. Have poor collaboration
NORMING • During this stage members accept: • their team; • team rules and procedures; • their roles in the team; and, • the individuality of fellow members.
PERFORMING • NOW Team members have: • Gained insight into personal and team processes; • A better understanding of each other’s strengths and weaknesses; • Gained the ability to prevent or work through group conflict and resolve differences; and, • Developed a close attachment to the team.
Summary of Module 1 • Team Building is the process of bringing • people and shaping them together. • Types of Teams. • Groups & Teams • Stages of Team Building.
Module – 2 team Leadership Leadership is the art of getting someone else to do something you want done because he wants to do it. -By Dwight Eisenhower
Teamwork: 2 PaperTower Project Task: • A Paper tower is to be built by each team as per given set of rules and resources by the trainer. Time: • 25 minutes to build the tower, 3 Minutes to fill Feedback/Learning form of the project & 2 minutes for presentation. Presentation: • One member from each team to present the learning from the project.
Who is a Team Leader • Contact point for communication between team and management. • Full-fledged team member. • Assists & guides the team. • Implements the changes.
Assessing Leadership Qualities Quick decision maker Goal Oriented TL Delegates well Self Motivated Confident Good Planner Innovative Aggressive
Common Leadership Style • Dictator • Team Builder • Relater • Democrat • Coach • Analyzer
Pseudo Vs. Great Leader Great • Action • Support • People Expertise • Listen • Ask • Think for others Pseudo Position Control Tech. expertise Talk Tell Self Centered
Are You a Quality Leader? • How Much People can rely you? • Are you available to their needs? • Do you possess the required ability? • Are you in access of people? • Do you extend respect & recognition? • Are you a good communicator? • Do you keep your commitments?
Summary of Module 2 • Leader the Soul of Team • Qualities of a Leader • Pseudo Vs Great Leader
Module 3: Team Working Individual commitment to a group effort – that is what makes a team work, a company work, a society work, a civilization work. - Vince Lombardi
How do Teams Work Best? • Commitment to common objectives; • Defined roles and responsibilities; • Effective decision systems, communication and work procedures; and, • Good personal relationships.
Exercise Roles & Responsibilities in a TEAM Task: • All Participant will read the small story written on the next Slide. Time: • They will discuss the story for 5 minutes within the team and will find out the relevance of the story. Presentation: • One member from each team to present the findings of their team within 1 min.
Everybody, Somebody, Anybody & Nobody This is a story about for people named everybody, somebody, anybody and nobody. There was an important job to be done and everybody was sure that somebody would do it. Anybody could have done it but nobody did it. Somebody got angry about that because it was everybody’s job. Everybody thought anybody could do it but nobody realized that everybody wont do it. It ended up that everybody blamed somebody when nobody did what anybody could have done.
Team Members • Understand their own and others’ roles • Agree on goals and the tasks to achieve them • Trust and cooperate with one another • Continually communicate and coordinate efforts • Achieve consensus through listening, debating, and compromise • See value in combining all members’ skills, experiences, and perspectives • Believe that the combined efforts of the team will produce worthwhile benefits
Exercise Communicatingwithinteams Task: • Every participant to fill the Checklist Given by the Trainer on communication within the TEAMS. Time: • 5 minutes to fill, 3 minutes to discuss within the team and 1 minute for presentation. Presentation: • One member from each team to present the findings of their team.
Communication within the team • Listen carefully and responsively • Explaining conversational intent and inviting consent • Explaining clearly and more completely • Translating criticisms and complaints into requests
Conflicts within the TEAM(Few Reasons) • Cultural difference • Difference in opinion • Unclear roles or expectations • Emotional responses to an issue or person • Unequal status • Misunderstanding of the language
Handling conflict : • Running away • Being obliging to the other party • Defeating the other party • Winning a little/ losing a little
Handling Discontent in The TEAM • Watch Your Leadership Style. • Sufficient resources to be provided. • Work on Skill improvement of Team. • Introduce Changes carefully. • Balanced performance standards. • Innovation. • Complaints to be taken care of. • Stress free environment.
Motivating TEAMS • Create Healthy Competition • Recognize Outstanding Performers • Reward Suitably • Give Responsibility & Authority • Give Challenging Targets • Encouraging Low Performers too
Tips for Team Leaders & Members • Make the other person Feel Important. • Care about others’ problem. • Always be fair and honest in dealings. • Remember the little things. • Always keep promises. • Welcome ideas from others • Be trust worthy
Recipe for A Successful Team • Commitment to shared goals and objectives • Good Personal Relationships • Clearly define roles and responsibilities • Use best skills of each • Allows each to develop in all areas
Recipe for A Successful Team • Effective systems and processes • Clear communication • Beneficial team behaviors; well-defined decision procedures and ground rules • Balanced participation • Awareness of the group process
Summary of Module 3 • How Team Works • Communication within the team. • Handling Conflicts within the team. • Becoming an Effective team member. • Motivating Teams. • Recipe of a Successful Team
CONCLUSION Teams are way of life, we can’t survive without teams, to excel in life we need to be good team worker and leader too. By building good team we can create miracles. Lets imbibe all qualities and skills to create the TEAM MIRACLE.