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Questions to Ask

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Presentation Transcript

  1. Questions to Ask • Do you understand the medium? • Do you understand technologies? • Do you understand your users? • Do you have commitment?

  2. The Nature of the Web • It’s a BLACK HOLE • It’s like no medium ever before • It’s a super medium

  3. Understanding Users Good experience Bad experience Satisfaction Happiness Elation Frustration Resentment Anger

  4. Technologies, Environments, Platforms • The Web • PDA’s • Mobile Phones/Wireless • Kiosks

  5. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface Task-oriented Information-oriented

  6. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  7. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  8. Process and Lifecycle Model • Iterative • Incremental • Evaluation – the heart

  9. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  10. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  11. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  12. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  13. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  14. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  15. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  16. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  17. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented

  18. Conceptual Framework for Developing User Experience Web as hypertext system Web as software interface surface skeleton structure scope strategy Task-oriented Information-oriented