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Fujitsu Recipe For Successful Scanning

Fujitsu Recipe For Successful Scanning . Doug Rudolph Vice President of Product Management and Business Development. Decision Making . It is time for you to create a great meal – will you use….. . or The Microwave?. The Oven?. The Stove?. How about the BBQ?.

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Fujitsu Recipe For Successful Scanning

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  1. FujitsuRecipe For Successful Scanning Doug RudolphVice President of Product Management and Business Development

  2. Decision Making It is time for you to create a great meal – will you use….. or The Microwave? The Oven? The Stove? How about the BBQ? Realistically one device will not solve all of your cooking needs

  3. Decision Making Which device works best to solve your scanning needs? MFP Network Scanner Scanner Probably all of them!

  4. Device Overview • Let’s look at some trends driving scanning • Electronic representation of paper is now acceptable which is driving growing demand for scanning • MFP’s have made it easier to introduce scanning to more people • Increased comfort level with moving documents by email • Transition from scanner deployment to scanning deployment • If a C level executive ask you why the company is deploying a MFP or a Network Scanner or a Scanner – would you be able to give him justification for your decision? • First lets talk about where these decisions are being made

  5. Technology Decision Makers MFP Which combination of devices work best for you? Network Scanner Network Scanner Network Scanner Network Scanner Network Scanner Network Scanner Network Scanner Scanner Scanner Scanner MFP MFP MFP Scanner Scanner Scanner Purchasing Office Manager IT LOB

  6. MFP’S • Benefits • Inherent need for printing and copying services • Scanning typically is included with most MFP’s • No immediate cost per page scanning costs • Less equipment to manage • Reduced cost of IT management • Mature enterprise management

  7. MFP’S • Issues • Scanner not designed for all business documents • 8.5 x 11, 20 pound bond paper • MFP controlled user experience • Different looks and feels for different devices • UI optimized for print and copy • Control panel complexity • Picking roller design • Shared device • Scanner Availability • Remote device • Increased cost of scanning • Limited preview options • EnergyStar sleep mode • Training • Management tools are more print and copy centric • MFP’s utilize white backgrounds

  8. Network Scanner • Benefits • Dedicated device, full keyboard • Designed for scanning of business documents • Mixed batch and hard card scanning • ROI of imaging is provable and repeatable • Maintenance, support and billing can be billed back to the LOB • Simple business rules can easily be forced on users • Encrypted device • Built in Image Processing designed for business document scanning • MFP’s have image processing for copying (make it look the same, we make it look better) • Deskew, auto rotation • Blank page deletion • Multi-feed detection • True duplex scanning • First tee anxiety • Easy, cost effective menu development with Job Button option

  9. Job Button Job Application Expenses Dental Medical 401k Resume

  10. Network Scanner • Issues • Additional device to manage • Does not include printing and copying • Does have the ability to scan to print • IT may need to get involved • No flat bed option is available

  11. Scanner • Benefits • Designed for business document capture • Within reach of your computer • Easier error recovery • Ability to run the device within your application • PC security is well established and controlled by IT • MFP’s have a unique security options based on the manufacturer • Business rules can easily be forced on users at scan time • Security/chain of custody • Mission Critical • If you have a published (SLA) Service Level Agreement that you have committed to, you need a dedicated device • File output size optimization • TWAIN and ISIS control • Ability to handle larger batches of documents • Even multiple batches at one time • Overscan • Rated performance across a variety of dpi’s and file types

  12. Scanner • Issues • Additional hardware to manage • Capture Software training required

  13. Purchasing Considerations • Questions To Ask or Consider • What is type of documents do you need to scan? • NCR, multipart forms, different sizes and length • User questions • What is the frequency of scanning? • Security - what are you scanning? • Application driven scanning • Push scanning versus pull scanning • Do you need to provide scanning to email? • How widely dispersed are your scanner needs? • People • Location • Do you have an published SLA agreement with your customers? • Who is involved in the decision making process of the overall purchase?

  14. Overview of Scanned Documents MFP Network Scanner Desktop Scanner 75 KB Network Scanner 152 KB 16 KB 89 KB 1,015 KB 68 KB 12 KB 66 KB 137 KB Desktop Scanner 37 KB 30 KB 152 KB / 200 dpi 30 KB 60 KB 24 KB / 200 dpi 66 KB / 200 dpi 41 KB 24 KB

  15. IT and Solution Management MFP Number of users Network Scanner Scanner Scanning volume

  16. Solution requirements Scanner Mission critical Network Scanner MFP Tied To An Application

  17. Office Productivity

  18. Office Productivity

  19. InfoTrends Findings • Scanning is rising • 60% of surveyed existing imaging customers state that scanner volume will increase over the next 3 years • 50% of all departments are still paper based • Paper is still king • 56% of a departments’ documents are still paper based

  20. InfoTrends Findings • MFP’s • Printing volume is declining • 2% - 3% in 2009 and 2010 • MFP’s have raised awareness of Scanning and electronic images • SOHO businesses rely on MFP’s due to the all-in-one nature of these devices • Main use is for Scan to PDF and Email • Typically not tied to a corporate sponsored content management solutions • In responding to the survey, customers stated the devices • Tend to be difficult to use • Many did not even know that the MFP device could scan • The lower the volume, more likely the customer is content with an MFP • “MFP products have a long way to go before they are thought of as a device that can scan regularly as part of a business process, document management or ERP solution”

  21. Best Business Practices • Additional items to consider • Customers are looking to deploy the appropriate amount of MFP’s for their printing and copying needs • May not want to deploy another MFP but you may need more scanning • When your scanning needs outpace your printing and copying needs. • What is the CM users level of frustration? • MFP frustration • If technology is to difficult it tends not used • What is the potential cost of failure of the solution?

  22. Ideal Use Cases • Ideal use case for MFP’s • When scanning is needed for general office use • Scan to email • Scan to disk • Backup to dedicated capture solution • Flat bed backup • The need for a shared device is paramount • Paper is suited for MFP scanning

  23. Ideal Use Cases • Ideal use case for Network Scanners • When your solution requires an easy to use device • When your requirements dictate general office functionality and integration into a LOB application • High number of infrequent users • Non-Copier type paper • When your scanning requirements are bigger than printing and copying needs.

  24. Ideal Use Cases • Ideal use case for Scanners • Number of documents scanned per day or month justifies a scanner • Estimate is roughly 5 documents today • Document complexity requires a scanner • Paper type • Paper size • Paper quality • The defined business process dictates the scanner • Security • Mission critical business applications

  25. Conclusion • When possible, get all stakeholders involved • Everyone has their own needs and agenda • Understand the cost of each option • Review the value of the content management and capture system to the organization • Does your company have a SOX initiative? • How does the cost of the hardware fit into the decision making? • What is the cost of failure? • Support

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