A Portal for the Future

1. A Portal for the Future Warren HolderElectronic Information Resources Co-ordinator Information Technology Services November 19, 2003

2. CONCERT (CONsortium on Core Electronic Resources in Taiwan). • “ There Is Something About • Electronic Resources”

3. Electronic Journal Services • Background • Evolution of Services • Systems • Collections • Users • Use and Impact of Electronic Journals • Ontario Scholars Portal

4. Use of electronic journals The University of Toronto • University of Toronto • Largest university in Canada — 55,000 students • St. George campus + 2 suburban campuses • University of Toronto Library • Largest library in Canada — Ranks in top 5 in ARL • Central Library + 35 college, faculty & department libraries 13,000,000 volumes (books & microforms) 30,000 current print serials

5. Background – U of T Libraries • Largest library in Canada • 9,000,000 books & microforms 60,000 current serials • Central Libraries+ 40 College & Faculty Libraries • In top 5 in ARL ranking

6. Licensed Public Total Journals 13,931 1,870 15,801 Books 7,259 53 7,312 Newspapers 2,529 16 2,545 Indexes 413 43 456 Reference 179 74 253——— ——— ——— Total 24,311 2,056 26,367 (As of September 12, 2002) Electronic Resources at the U of T

7. Electronic Holdings Increase in holdings in past year Newspapers2% Indexes & Abstracts7% Journals14% Reference Sources29% Books 1,917%

8. Evolution of E-journal Services • Local Systems • 1996 OCLC SiteSearch • 1997 ScienceServer • 2002 ENCOMPASS

9. Evolution of E-journal Services • Local Collections • 1996 Elsevier (pilot study) • 1997 Elsevier (full collection) • 1998 Academic Press • 1999 Kluwer • 2001 Wiley + Springer • 2002 Harcourt + ACS Metadata

10. Number of Local E-journals

11. Evolution of E-journal Services • Users Served • 1997 University of Toronto • 1998 + University of New Brunswick • 1999 + 5 Ontario universities • 2000 + University of British Columbia + 5 Hospitals • 2001 + 1 Ontario university • 2002 +12 Ontario universities

12. Size of User Community

13. Use and Impact of E-journals • Number of Downloads • Location of Use • Time of Use • Faculty Comments • User Values • Impact on Collections

14. Articles Downloaded – U of T

15. Articles Downloaded – U of T

16. Use ScienceServer – All Users

17. Use of E-journals – Downloads

18. Location of Use 2000/2001

19. Time of Day 25% of use Closed Open

20. I have found the use of electronic journals is now an indispensable part of my work. I used this extensively in preparing my recent grant applications. I am going to be brief and to the point: the online journal service is GREAT!!! To date, I haven’t been all that excited about the library services on this campus; however, this has really changed my opinion. The addition of access to full text journal articles via your web site is terrific; the most positive step in handling of library materials since computerized catalogs. Impact on Users • Comments from Faculty The value of electronic journals must be measured by more than just the content — the public relations value is inestimable

21. User Group Item Undergraduate Electronic indexes, abstracts & other resources Graduate Books & other items in the stacks 4 1 Collections Faculty Journals (current & bound) 4 1 2 Electronic Journals 2 2 Catalogue of library resources - UTCat Electronic journalsare the Faculty’s 3rd 1 5 Internet & email account support 3 3 3 most highly valuedresource Public computer workstations 5 4 Study space: closed carrels Study space is very highly valued by graduate students 5 All users place a high value electronic resources User Values The Library’s print collections are the most valued resources Top Five Items Valued by Users

22. Impact on Collections

23. Ontario Scholars Portal • Grew out of a proposal for An Information Infrastructure for an Ontario Digital Library • Based on systems and services of the University of Toronto Library

24. Ontario Scholars Portal • Funding • Content • Canadian National Site Licensing Program • Ontario University Libraries • Infrastructure • Ontario Information Infrastructure • Staff • Ontario Council of University Libraries

25. Goals • ensure rapid and reliable response time for information services and resources • provide for the long term, secure archiving of resources to ensure continued availability • create a network of intellectual resources by linking ideas, materials, documents and resources • provide an environment that fosters additional innovation in response to the needs of the users

26. Anticipated Impact • Desktop access to electronic resources • Higher productivity for students, faculty and researchers • Equal and reliable access in the Ontario university system • Development of new forms of information delivery, dissemination and communication • Allow Ontario universities to become globally competitive suppliers of advanced teaching and research information resources

27. Key Outcome • Creation of a provincial gateway to electronic resources A portal that provides a common mode of access to information resources for all faculty and students throughout Ontario

28. Content Service/Support Infrastructure Components Ontario Scholars Portal

29. Content • Journals • 18 publishers • 4,000 titles (75% on the Scholars Portal server) • Indexes & abstracts • 80,000,000 citations (50% on the Scholars Portal server) • Books • 6,000 titles • Other • 1,600,000 pages of full-text

30. Scholarly Information Hardware 4 SUN 6800s Data Storage (4TB) Archival storage Software ScienceServer ENCompass Web of Knowledge Resource Sharing Hardware 2 web servers 2 application servers 1 terminal server Software Fretwell-Downing VDX Infrastructure Operated by the University of Toronto Libraryon behalf of the Ontario Council of University Libraries

31. Services • Scholarly Information • Access to CNSLP & OCUL licensed content • Current awareness services • Personalized services • User support • Resource Sharing • Support for interlibrary loan & document delivery

32. Academic Catchword Blackwell’s Highwire Elsevier Ingenta IAC IOP JSTOR Kluwer NRC Springer Ovid ACM Wiley SWETS Integration of Resources • The aim of the Ontario Scholars Portal: Never leave the user at a dead-end Any citation should have a link to: An electronic article Local paper holdings Document request form Links toarticles

33. Integration of Resources • Into research • “my.alerts” current awareness services • Into the curriculum • “my.library” personalized workspace • Into the library’s services • Electronic resources database

34. Benefit to the Scholar • Convenient access to electronic resources • Greater range of electronic resources • Equal access in all Ontario universities

35. Benefit to OCUL Libraries • Access to electronic resources with low per institution costs for • Hardware • System management & operation • Integration of electronic resources • Control over hardware resources • Secure archiving of content

36. Questions

37. Key URLs • University of Toronto http://www.utoronto.ca • University of Toronto Libraries http://www.library.utoronto.ca

38. Contact Information • Warren Holder • Electronic Information Resources Co-ordinator Information Technology Services University of Toronto Library 130 St. George Street Toronto, Ontario M5S 1A5 CANADA • Phone: (416) 978-2286 • Fax: (416) 978-1668 • E-mail: warren.holder@utoronto.ca