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Author your brand podcast guest Richard Blank Costa Ricas Call Center

In a lively podcast interview hosted by Doug Crowe, Richard Blank, founder and operator of Costa Rica's Call Center (CCC), a thriving call center in Costa Rica, shares his passion for surfing, bilingualism, and the challenges of operating a call center in a global market. Richard explains the high-quality services his call center provides to clients across North America, Central America, and Europe, emphasizing the importance of bilingual, college-educated agents dedicated to specific campaigns.

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Author your brand podcast guest Richard Blank Costa Ricas Call Center

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  1. Downloadedfrom:justpaste.it/authoryourbrand AuthoryourBrandPodcast.ASurfingandNon-Voice OmnichannelSupportstorywithRichardBlank InalivelypodcastinterviewhostedbyDougCrowe,RichardBlank, founderandoperatorofCostaRica'sCallCenter(CCC),athrivingcall centerinCostaRica,shareshispassionforsurfing,bilingualism,andthe challengesofoperatingacallcenterinaglobalmarket. TheAuthorYourBrandshowtakesadeepdiveintobecomingabestsellingauthor, sometimes without writing a word.

  2. The host,DougCrowe,interviews CEO’sofmulti-milliondollarfirms, successful entrepreneurs,and“slightly”famous people.

  3. Guestsincludethe formerCMO ofStarbucksAsia,the Inventorof GPS(who soldthe companyhefoundedfor$6.6Billion)&NYTbestselling authors.ThisdailyLIVEshow uncoversthemindset ofthese visionaries& theirsuccess tips

  4. Inalivelypodcastinterviewhosted byDougCrowe,RichardBlank,founder andoperatorof Costa Rica's Call Center (CCC),a thriving call centerin Costa Rica, shareshis passion for surfing,bilingualism,andthechallengesofoperatingacallcenterinaglobalmarket.Richard explainsthe high-quality services his call center provides to clients across NorthAmerica, CentralAmerica, and Europe, emphasizing the importance of bilingual, college-educated agentsdedicatedtospecific campaigns. Theconversationthen turnstothe benefitsand drawbacksofnon-voice omnichannelsupport, asDoug andRichard discuss thevalue ofpersonal engagement whenit comesto creating a rapportwithcustomersthatextendsbeyondtheimmediatetransaction.Thisinterviewwillbe relevanttoanyoneinterestedincallcenteroperations,customersupport,andbuilding lasting customer relationships.

  5. DougCroweisabusinessgrowthstrategistthat’spassionateaboutgettingresultsforhis clients.Dougisyourpartnerinbusinessgrowthandyourbestoptionforleveragingthedigital revolution.Hehashelped clientsmaximizeresourcesand buildathriving business.Doug leverageshisyearsofexpertiseto bringgrowthtoyourbusiness. WETELLYOURSTORY ...Better Whyconsiderbecominganauthor?Isthetime,money,andresourcesnecessarytocreatea bookof impact even worth it? Influence.Impact.Authorship. Becominganauthor isalways amajorachievement... butnever donealone. Ourauthors domore than simplypublish a book;they makea dent intheir Universe. WhyAuthoringYourBookCanChangethe World (ButYou’llSurelyFailifYouDon’tDoThis…)

  6. Yourstorymatters.Yourideasneedtobeshared.Butifyoudependonlyuponabookto becomethetippingpoint,itsimplywon’twork.Intoday’secosystemofinformationoverload, evena social mediainfluencer has animpact that lasts aboutas long asthe memory of a goldfish. Engagement?That’scute.Whatdoesthatmean,anyway? Thereisasinglefoundationalelementallthoughtleaders,influencers,andvisionarieshave thatmostauthorshopefor,butveryfewachieve. StopDreaming.Start Researching.

  7. Yourideaforabookmaybethegreatestthingsinceslicedbread.Whyhaven’tyouwrittenit andhad adozen publishers beatingdown yourdoor for amovie deal?For most authors, there’sabitofdoubtandfear,andthat'snormal.

  8. Iswhat you are saying worthy? Willpeopleresonate withit? Canyoumakeadifference?

  9. Whatif therewas away tofind outthe answersto allof thesequestions? Here'sthe good news.Notonlycanyou getthesequestionsanswered, butourproprietary"vet& validate" answersthemandbeginsbuildingyouraudience...beforeyourbookiswritten. AUTHORSOFIMPACT

  10. What’syouridea,yourdream,yourvision? Doyou knowa betterway tocommunicate atthe office?Maybe yourleadership principles wouldapply toa newdemographic likelocal government?Your storycan be life-changingfor somebody.

  11. Butonly ifyou arepublished. Don’tgothroughlifewiththepotentialtomaketheworldabetterplaceandsquanderthe opportunity. Once your idea of becoming an author is in your heart-don't hesitate.

  12. Takeactiontoday. WhatdoJohnGrisham,Tony Robbins,andJKRowlinghave incommon? Thesevisionariesdidn’tstartatthetop.Likeallpeopleofinfluence,theyhadhumble beginnings.They were justtrying to makeends meet as… …Alawyerinabusyfirm. …Ajanitorin acorporate office. …Ora single mother onchild support writing thefirst few words ofher book on a napkin.The one thing they have in common is that theywere as busy as you (maybe more). But that didnot deter them from moving their vision into reality.Authorship, like any large venture, requiresablendofpatienceandperseverance.Equallyimportantisaprocessandteamto pullitall together.

  13. AtAuthorYourBrand,weusethatsamesystemtheFortune100dofordevelopingand guaranteeinganewproduct launch. Research.

  14. Theprocessisdetailed, thorough,andwill giveyouthedata, confidenceandpre-sales to boldlymoveforward; tohelping youbecome a#1 BestSellingAuthor… withoutyou writinga singleword. Wehelppeoplejustlikeyoucapture,organize,publish,andmarketabeautifullycraftedbook thattellsyouruniquestorywithinthecontextofservingothers.

  15. Wetransformleadersintorespectedexpertsintheirfield.Wemakesurethatyourbookisa timelesslypowerfultoolthatattractsnewopportunitiesandhasthepowertomakeadentin the Universe. IfYouQualify,Expect: Unparalleledcollaborationtoframeyourunique perspective Professionaljournalismtodistillyourcontentintoacompellingstory Asystems-basedcreativeprocessthatperfectlycapturesyourvoice Over200datapointsofcompetitiveintelligence Unlimitedrevisionsandfocus grouptestingonyour bookcover #1 status as aBest-Selling author onAmazon. Majormediaattentionandoutreachtobuildyourauthor*ity ...andmuchmore. Doug Crowe Founder Agiftedleaderwithavarietyoftalents,Dougisaprolificbusinessman,marketingexpert,and abrilliantwriter.HewritesforEntrepreneur.com andhasbeenpublishedinYahoo Finance, ChicagoTribune,DailyHerald,andtheSeattleTimes.

  16. UnderstandingCallCenterContractsandCompliance One seat for one month is my minimum contract. But if it were my own personal opinion, I like oddmanouts.I'dpreferthreeseatsforthreemonthsjusttoatleastsee.Yeah, right.Anddo youdoanylistbillstuffortheclient'sgottoprovidethelisttocallon?Notonlydoestheclient provideme the list, but it has to be scrubbed throughthe DNC because my company is inscribedintheUnited Statesthatfollows allU.S.business andbankinglaws. Okay.Andfor clarification,thosewho don'twantto mention,DNC standsfordo notcalllist, whichI'm not sureifthat actuallyworks ornot.Theyshould knowbecause Iknowa lotof peoplethat have been hit for that.And soyou have to bevery careful. AIvs. HumanTouch in CustomerService

  17. Thepros and the cons. Ithink when people have thesenon-voice omni-channel supports, whicharechatsand emails,whichcould begeneratedand used,fine,that savestimeand can movethingsforward.Buthowaboutthis?You've beenaclientalongtimesomewhereand you'dliketospeak withsomebody.And ifnoonespeaks withyouor theirofficehours are better, you'reinaqueuealongtime.Whenyoufinallygetsomeone,you'regoingtopop.And there'saverygoodchanceyou'regonnacurse,you'regonnascream,andyou'rejustgonnaletit out.Andso theserelationships costa lotof moneyto build.And asmuch asAI canassist you,itreallywon'tput theballinthe endzonebecauseme andyoutalkingaboutyour dogor yourtriptoEgypt,oryourbeingamagician,orthese funthingsthatbothyouandIdoinlives withpinballs in Costa Ricas, yourAI will not catch that.Andthat's where the situation is goingtobe.

  18. Richard’sjourney inthe callcenter spaceis filledwith twists andturns. Whenhe was27 years old,herelocatedtoCosta Ricatotrainemployeesfor oneofthelargercall centersinSan Jose.With amix ofmotivational publicspeaking stylebacked bytactful andappropriate rhetoric,Richardsharedhisknowledgeandtrainedover10000bilingualtelemarketers. RichardBlankhasthelargestcollectionofrestoredAmerican Pinballmachinesandantique RockolaJukeboxes inCentralAmerica makinggamification a strongpart ofCCC culture.RichardBlankistheChiefExecutiveOfficerforCostaRica’sCallCentersince2008.

  19. Mr.RichardBlankholdsabachelorsdegreeinCommunicationandSpanishfromthe UniversityofArizonaandacertificateoflanguageproficiencyfromtheUniversityofSevilla, Spain.AKeynotespeakerforPhiladelphia'sAbingtonHighSchool68thNationalHonors

  20. Societyinductionceremony.Inaddition,inductedintothe2023HallofFameforBusiness. GivingbacktoAbingtonSeniorHighSchoolisveryimportanttoMr.Blank.Assuch,he endowsascholarshipeachyear forstudentsthatplanon majoringinaworldlanguage atthe university level. CostaRica’s CallCenter (CCC)is a stateof theart BPOtelemarketing outsource company locatedin thecapital cityof San Jose,Costa Rica.Our main focushas been,and will always beto personallytrain eachand everyCentralAmericacall center agentso thatwe mayoffer thehighestqualityofoutboundandinboundtelemarketingsolutionsandbilingual customer serviceto smalland mediumsized internationalcompanies, entrepreneursas well asfortune 500companies.

  21. Weencourageyoutovisitoneof ourcallcentersonyournext personalvacationorbusiness tripto CentralAmerica’sparadise, CostaRica. Whileyou arehere, wewould recommendtakinganextradayofyourtriptovisitbreathtakingvirginbeaches,playgolfnexttotheocean, tryyourluckat deepseafishing, exploretropicaljungles, climbvolcanosor justrelaxin natural hotsprings. Come and see for yourself why callcenter outsourcing in Costa Rica is a perfect solutionforyour growingcompany anda powerhousein theBPO industry. https://costaricascallcenter.com/en/outbound-bpo-campaigns/ Authoryour BrandPodcast, Doug Crowe,Richard Blank,Costa Rica'sCall Center, Outsourcing,TelemarketingCallCentre,BPO,NearshoreContactCenter,Sales, Entrepreneur, B2B,Business,Podcast,Gamification,Leadership,Marketing,CX, Guest, Money,B2Ceducation,BPOtrainer, #DougCrowe#AuthoryourBrandPodcast#RichardBlank#CostaRica#CallCenter #Outsourcing#Telemarketing #BPO#Sales#Entrepreneur#B2B#Business #Podcast #Gamification#CEO#AuthoryourBrandPodcast

  22. Author Your Bnnd Author Your Bnnd

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