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Dr Jacqueline Aneen Campbell Senior Research Officer Shelter Cymru

The qualitative results of the case study evaluation of the local authority projects to mitigate the impact of housing benefit reform: impact, challenges and future directions. Dr Jacqueline Aneen Campbell Senior Research Officer Shelter Cymru. Homelessness prevention projects

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Dr Jacqueline Aneen Campbell Senior Research Officer Shelter Cymru

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  1. The qualitative results of the case study evaluation of the local authority projects to mitigate the impact of housing benefit reform: impact, challenges and future directions Dr Jacqueline Aneen Campbell Senior Research Officer Shelter Cymru

  2. Homelessness prevention projects • The case study areas were: (i) Blaenau Gwent (ii) A partnership approach between Denbighshire, Flintshire and Wrexham (iii) Caerphilly (iv) Carmarthenshire (v) Swansea (vi) Rhondda Cynon Taf

  3. face-to-face advice and case-hold role • an information dissemination role • an empty homes approach Most projects incorporated elements of two or more of the approaches.

  4. All case study areas displayed evidence that the projects were meeting (or at least working towards) their aim of preventing homelessness due to changes in Housing Benefit. • However, a number of projects encountered delays in their implementation and the appointment of key staff and in some cases clear outcomes only began to emerge later in the evaluation period

  5. Empty homes brought back into use • Majority of evidence suggests that landlords are not going to lower their rents in line with the LHA rate despite the projects. • Although there is evidence that this is happening in some cases • Issues with renting to Housing Benefit recipients: reducing rent and direct payments

  6. Overall, the projects have assisted tenants in the following ways: • practical help to sustain their tenancy or find a suitable alternative • peace of mind in a time of worrying change and upheaval.

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