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PM- Protelindo FAQ (Frequently Asked Question) For Tablet App Any question, please email to:

PM- Protelindo FAQ (Frequently Asked Question) For Tablet App Any question, please email to: Mirza.trilaksono@cudocomm.com Teguh.ridho@cudocomm.com. Official Address Jl.Benda No 37-Kemang Jakarta Selatan – 12560 INDONESIA www.cudocomm.com. Root Cause.

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PM- Protelindo FAQ (Frequently Asked Question) For Tablet App Any question, please email to:

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  1. PM-Protelindo FAQ (Frequently Asked Question) For Tablet App Any question, please email to: Mirza.trilaksono@cudocomm.com Teguh.ridho@cudocomm.com Official Address Jl.Benda No 37-Kemang Jakarta Selatan – 12560 INDONESIA www.cudocomm.com

  2. Root Cause • TidakBisa Login aplikasi (Licence Request …) Detail • TidakBisa Login Form (Cannot get your location …) Detail • TidakBisa Login Form (Your location is too far …) Detail • Data tidaktersimpanDetail

  3. TidakBisa Login Aplikasi Kembali • Koneksi Internet KurangStabilSolusi • IMEI BelumterdaftarSolusi

  4. KoneksiKurangStabil Kembali Beranda Lanjutkan Gambar 3. Internet Mati • Step • Masuk menu setting -> Wireless & Network -> Mobile networks -> Centangdata Enabled dandata Roaming

  5. Capture Kembali Beranda Gambar 4. Menu setting Gambar 5. Popup mobile network settings

  6. Registrasi IMEI Kembali Beranda Lanjutkan • Kontak Support kamiuntuk request licence. • Kirimkan IMEI tablet, nama PIC , Vendor Serta Kota. Gambar 6. Contoh Format Form Registrasi IMEI Device

  7. Melihat IMEI Kembali Beranda • Getting IMEI • Masukmenu setting -> About Tablet -> Status -> IMEI Gambar 7. Menu setting Gambar 8. Popup Status

  8. TidakBisaAkses Form Kembali Beranda • Setting GPS belum Enable Solusi • Tidakdapatsinyal GPS Solusi Gambar 9. Popup Message

  9. Cek GPS Setting Kembali Beranda Gambar 10. GPS Setting

  10. Install GPS Test Kembali Beranda Lanjutkan • Masuk Home buka Play Store

  11. Install GPS Test Kembali Beranda Lanjutkan • Kliktombol Search  laluketik GPS Test  terakhirklik search

  12. Install GPS Test Kembali Beranda Lanjutkan • Klik GPS Test

  13. Install GPS Test Kembali Beranda Lanjutkan • Klik Install laluakanmuncul popup klik Accept tunggusampai proses instalasiselesai

  14. Install GPS Test Kembali Beranda Lanjutkan • JikaInstallasisudahselesaiklik OPEN

  15. Install GPS Test Kembali Kembali Beranda Lanjutkan • Masuk home lalubukaaplikasi GPS Test

  16. Install GPS Test Kembali Beranda • PerhatikanIndikator GPS yang berwarnakuning, tunggusampaiindikatorberwarnahijau Sesudah Sebelum

  17. TidakBisaAkses Form Kembali Beranda • Database Koordinat site tidak valid Solusi • PIC (Tablet) beradaterlalujauhdari site Solusi • GPS Location belum update Solusi Gambar 11. Location is far

  18. Database tidak valid Kembali Beranda • Hubungi support untukmemperbaikikoordinat GPS site : • FeriSapto : 082112939472 / 089664089390 • YonandhaBagus : 081318435321 / 08977764301 • Andri Yan Jisnu : 089630913301 Mohonuntukmemberitahukankepadatim support koordinat GPS Latitude and Longtitude. Detail

  19. Lokasiterlalujauhdari site Kembali Beranda Di harapkan agar mendekatke area site untukmelakukankegiatan report.

  20. LatLong Kembali Beranda Lanjutkan Bukaaplikasi MAPS

  21. LatLong Kembali Beranda Lanjutkan Pastikanlokasisudahbenar

  22. LatLong Kembali Beranda Lanjutkan Klik icon layer tersebut

  23. LatLong Kembali Beranda Lanjutkan Setelahituakanmuncul pop sepertiinilalutekan my maps

  24. LatLong Kembali Beranda Dan andaakanmendapatkanLatLong

  25. Data tidaktersimpan Kembali Beranda • Memory problem Solusi Gambar 12. Data missing

  26. Restart Tablet Kembali Beranda • Tekantombol Power hinggamuncul pop up sepertidiataskemudiantekan restart • Selanjutnyatekan OK Gambar 13. Restart

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