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e-FOR3T: Enterprise Disaster Recovery Services in SE Denver

Learn about e-FOR3T, an enterprise-level disaster recovery site opened in June 2006 in SE Denver. Discover the facility's features, organizational structure, connectivity options, and how to get started. Get insights from UNC's experience and find answers to your questions.

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e-FOR3T: Enterprise Disaster Recovery Services in SE Denver

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  1. e-FOR3T Scott Baily CSU

  2. Outline • General information • Organizational Structure • Connectivity Options • Status of Higher Ed MOU • Suggestions for Getting Started • Ryan Rose will discuss UNC’s experience • Questions and comments

  3. What is e-FOR3T? • Enterprise Level Disaster Recovery Site • enterprise Facility for Operational Recovery Readiness Response & Transition services • Opened for State Agency Use June, 2006 • Located in SE Denver • 6500 ft2 raised floor; 5600 ft2 office space

  4. e-FOR3T Occupancy • 11 Agencies/Institutions complete • Includes Metro State, UNC, and CU System • 8 Additional Entities in Progress • Includes CSU and CU Health Sciences • At 42% Space Capacity (110 Cabinets installed)

  5. Tier III Data Center • Designed for at least 99.98% availability • Two independent power sources at each cabinet • Parallel, redundant AC systems • All power on UPS, 1 MW diesel generator • Card Key Access • Dual-Interlock Pre-Action Dry Pipe Sprinkler System

  6. What e-FOR3T Provides • Independent power feeds – up to 120 Watts/ft2 • Locking cabinet(s) • Redundant GigE circuits to MNT switch • Shared office space • Limited “remote hands” services • Possibly a 10/100/1000 Switch • All at no charge

  7. What Site Provides • Firewall (mandatory) • Servers, SANs, etc. • Must be new, or certified to be clean and free from contaminants (zinc whiskers, etc.) • Configuration, management, etc. of Equip. • Single Point of Contact • Specifies additional authorized personnel

  8. Badges? We don’t need no stinking badges!

  9. Access • Each site issued a few (non-transferable) access cards • Additional cards available for a fee • SPOC or alternate SPOC may phone ahead of time to clear access for others • Not everyone needs an access card

  10. Office Space

  11. Raised Floor Space

  12. Typical Rack Lineup

  13. Organizational Structure • Funded out of the Secretary of State’s Office • $3.5M one-time, $1.7-1.9M recurring • Facility is owned and operated by ViaWest • State Oversight via Governing Board • Executive Steering Committee • Program Resources / User Group • Primary Agency

  14. Executive Steering Committee • Secretary of State CIO (Trevor Timmons) • State CIO (Michael Locatis) • CIO Forum Delegate • Two Advisory Members • Provides strategic direction, application review and approval, etc. • Meets Quarterly

  15. User Group • Meets bi-monthly • E-FOR3T staff responsible for agenda and speakers • Industry best practices and recommendations typical topics • Open to current and potential members • Includes homemade cheesecake!

  16. Primary Agency • Secretary of State (Mike Coffman) • Secretary of State CIO (Trevor Timmons) • E-FOR3T Staff • Budget preparation, submission and execution • Primary operational guidance and direction • Conduit between State Agencies and ViaWest

  17. Connectivity Options • Layer 2 vs. Layer 3 • MNT vs. Leased Circuuits • Layer 2 or 3 via dedicated fiber • Requires build • Possible future option

  18. Connectivity Discussion • FRGP already handles layer 2/3 for interested Higher Ed institutions • Let FRGP manage e-FOR3T connections • Layer 3 much less complex to provision • Saves equipment costs • The simple, cost effective way to get started is to just route e-FOR3T traffic over existing infrastructure

  19. Higher Ed MOU • Amended and Restated (replaces original) • Gratitude and Praise to Burns, Timmons, Champion, Armbruster, and support staff • Between The Institution, DHE, DoS • e-FOR3T, Vendor, Agency responsibilities • Defines SW & HW standards • Defines services provided & by whom • Defines documents comprising entire doc.

  20. Higher Ed MOU (cont’d) • Specifies one Higher Ed representative on Governance Committee (Jason Armbruster, CU System) • Terms and Conditions • Problem Escalation • Signature Blocks

  21. How to Get Started • Execute the new MOU • Return MOU to e-FOR3T Manager • Work with ViaWest to complete Order Package and Colocation Agreement • Complete Network Install Form • Number of public/private addresses needed • Layer 2 or ATM requirements

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