Essential Resources for HP Engineers and Channel Partners on SAW and GCSN Portals

DESCRIPTION

Engineers and channel partners need to effectively navigate the HP technical documentation available on the SAW Capture website and GCSN portal. The Capture site provides crucial resources for HP customers, including printer information, tips & tricks, technical documentation, training materials, and more. Meanwhile, the GCSN portal specifically aids channel partners in support activities, granting access to a dedicated “Technical Information” section. Understanding how to utilize these platforms is vital for efficient support and documentation retrieval.

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May 05, 2026

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Essential Resources for HP Engineers and Channel Partners on SAW and GCSN Portals

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Presentation Transcript

XP Appendix
Sources of Information
SAW • The engineers should know haw to use and locate technical documentation in SAW
Capture Web Site Capture is a web site for HP customers. In Capture site, HP customer can find: printer information, tip & tricks, technical documentation, training materials and more.
GCSN • The GCSN portal enables channel partners to perform various activities, for support purposes, channels partners CE’s have access to the “Technical Information” section only
Thank you