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Budget Dilemmas: Do More with Less …

Budget Dilemmas: Do More with Less …. F.B.I.N.A.A. Illinois Chapter. September 08, 2011. American Military University Daytona Beach Police Department SPS Group Chuck Russo, PhD. Agenda. 0845 hours to 1200 hours Index cards 10 minute breaks on/about the hour

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Budget Dilemmas: Do More with Less …

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  1. Budget Dilemmas: Do More with Less … F.B.I.N.A.A. Illinois Chapter September 08, 2011 American Military University Daytona Beach Police Department SPS Group Chuck Russo, PhD

  2. Agenda • 0845 hours to 1200 hours • Index cards • 10 minute breaks on/about the hour • Fundamentals of online learning • Agency in-service training • Trainer Multiplier

  3. Chuck Russo, PhD Professor – American Military University Police Officer – Daytona Beach Police Dept. Trainer, Instructor, Designer & Consultant

  4. Fundamentals of Online Learning Bringing together: • Learner • Content • Internet • Platform

  5. Learner • Sworn personnel • Non-sworn personnel • Partnering agencies • Public

  6. Content Formats Include: • Computer based training (CBT) • Blended courses • Instructor led learning

  7. Internet Accessible via: • MDT • Workstations • Palm devices • Home

  8. Platform Learning Management System (LMS) • Blackboard • WebCT • Moodle • Sakai

  9. Effectiveness Evaluation of Evidence-Based Practices in Online Learning –US DoE 2009 Meta Analysis Contrasted: • Online to face-to-face instruction • Measured student learning outcomes • Rigorous research design

  10. CBT • Least Effective • Even When Coupled With: • Chats • Discussions • Emails

  11. Blended Courses • Compared to fully online courses • Found to be: • Less effective than fully online courses • Online students scored significantly higher

  12. Instructor Led Learning • Higher student learning outcomes • Application and use of material increased • As effective if not more effective than face-to-face learning

  13. Index Cards and Break • Questions? • Concerns? • Put them on the cards • 10 minute break

  14. Online Environment for Training Agency Goals: • Provide customized repeatable training modules • Provide mixed mode training for topics like firearms, driving and defensive tactics • Provide promotional training and post-promotion training • Provide enhancements to the FTEP training

  15. Online Environment for Training Roadblocks: • Cost • Server issues • Design issues • Maintenance issues • Proposed savings

  16. Online Environment for Training Opportunities: • Better quality training • Training where none had existed before • Enhancements in current training • Cost savings in productivity and overtime reduction

  17. Moodle Pros • Free • Works well when configured properly • Provides a platform for all types of online learning • Professional look provides confidence in materials Cons • Back-end recordkeeping difficult to use • Pointed towards education rather than training • Can be clunky to use, documentation is not great

  18. Olc Screen Shot

  19. Daytona Beach P.D. Moodle used for the Online Learning Center Considerations: • Cost • Flexibility • Adaptability • Ease of Editing • Cost

  20. Online Learning Center Functionality: • Annualized Training • Topics that must be trained each year • Use of force, pursuit policy, etc. • Legal Updates • Policy and Procedure • Training Bulletins • On-Demand Training • FTEP Add-On

  21. Use of Force Training

  22. Online Learning Center Implementation Issues: • Hosting vs. Server Based • IS wanted nothing to do with it • Open source software too vulnerable to place on agency server • Steep learning curve for administration • Software configuration • Design issues • Officer buy-in

  23. Online Learning Center Pleasant Surprises: • Officer buy-in over 80% • Software proved stable • Add-ons (certificate) worked well • Recordkeeping not as bad as feared

  24. First Year Results • 225 registered users • Almost 1,000 training certificates issued

  25. Today’s Results • Utilizing in house talent • Small expenditure of funds • Large return on investment • DBPD Online Learning Center • Over 2500 training certificates issued • $16,000 investment • Software hosting + salary • 2500 hours of rededicated training time • $75,000 cost savings

  26. Future New courses planned • Supervisory courses • FTEP Enhancements • Accountability with policy and procedure Overall long term – centerpiece of training • Training announcements • Mixed mode courses • More FTEP enhancement

  27. FTEP

  28. Results Success? • Unqualified success • Need more involvement for design and execution • As more agency leaders learn more and there is more buy-in, more functionality will occur

  29. Index Cards and Break • Questions? • Concerns? • Put them on the cards • 10 minute break

  30. Trainer Multiplier

  31. Invest in Training? • One of the few areas you can put some $$ in and get $$$$$$$$$$ out • Return on investment (ROI)

  32. Trainer as a Force Multiplier • One Trainer in training • Designs training • Distributes modules • Shift/squad level trainers • Presents canned content to personnel

  33. Trainer Needs • Instructor certification • Adult learning • Instructional design • Presentation skills • Technology competency • PowerPoint, Word, etc.

  34. Trainer Tasks • Designs training modules • Briefing training • 10-15 minutes in duration • All content, handouts, supplemental materials, quizzes, etc. provided to presenter • Maintains records

  35. Shift/Squad Level Trainer Needs • Instructor certification • Same as Trainer needs • Job competency • Respect from peers • Must be able to “sell” training module

  36. Shift/Squad Level Trainer • New “gateway” assignment/position/task: • Trainer position • Field training officer • Supervisor • Field training officer • Supervisor

  37. Shift/Squad Level Trainer Tasks • Prepares for presentation • Reviews materials • Makes necessary copies • Presents materials in squad/briefing setting • Administers quiz if necessary • Returns quizzes, sign in materials to Trainer

  38. Topic Selection • Low repetition, high liability • Low repetition, low liability • High repetition, high liability • High repetition, low liability

  39. Topic Rotation * Per individual per year

  40. Investment In One Trainer = • 40-60 hours of annual training per officer • Improved performance • Conform to standards • Confidence in knowledge • Reduced agency liability

  41. Questions? Comments? Concerns?

  42. Presentation Materials and Additional Information Chuck Russo, PhD ChuckRusso@me.com 386.527.2462 www.SPSGrp.com http://DaytonaState.edu/COPST

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