International Training and Development

1. International Training and Development A Presentation by Aditi Shah

2. Understanding Training and Development • Training: Aims to improve the current work skills and behavior • Development: Aims to increase abilities in relation to some future position or job

3. The role of expatriate training • According to Tung’s study, the percentage of MNCs providing expatriate training is as follows: • American MNCs: 32% • European MNCs: 69% • Japanese MNCs: 57%

4. According to GMAC Survey figures, the availability of CCT in MNCs was as follows (in 2004) : • Employee and spouse: 27% • The whole family: 28% • For employee only: 5% • For none: 40%

5. Components of effective pre-departure training programs Cultural Awareness Programs: Training on culture-related issues depends on: 1. Expected interaction between the employee and the members of host culture 2. Degree of similarity between the individual’s culture and that of the host country

6. The program should focus on: • Life-long learning • Foreign Language Training • Emphasis not just on being bilingual but also on being bi-cultural • Helping managers manage diversity

7. A Case-Study

8. The Mendenhall, Dunbar and Oddou Cross-cultural Training Model

9. Preliminary Visits: • Provided to the expatriate and spouse • Depends on the duration of the stay • Depends on the conditions in the host country

10. Language Training: • The role of English as the language of world business • Host-country language skills and adjustment • Knowledge of the corporate language

11. Practical Assistance: • Relocation Specialists • Orientation Programs in the host- country • Assistance provided by the host-country HR staff

12. Effectiveness of pre-departure training (The perceived value of cross cultural preparation)

13. Thank you!