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Local HealthWatch (LHW) Devon - Engagement Update

Local HealthWatch (LHW) Devon - Engagement Update. Steve Edwards, DCC Strategic Engagement Manager - Place. Why?. Commonsense and reasonable to do so Informs the public – sets the scene Informs the development Service specification - fit for purpose County Council is the lead agency

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Local HealthWatch (LHW) Devon - Engagement Update

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  1. Local HealthWatch (LHW) Devon - Engagement Update Steve Edwards, DCC Strategic Engagement Manager - Place

  2. Why? • Commonsense and reasonable to do so • Informs the public – sets the scene • Informs the development • Service specification - fit for purpose • County Council is the lead agency • ‘Best Value’ guidance • Duty to consult

  3. How? • LINk survey and events • Sent to user/carer engagement networks • Sent to independent providers • Distributed by Citizens Advice • Devon Voice survey (citizens panel - 1200) • Online survey - DCC News Centre, press & social media releases • Consultation finder web pages • An open and reasonable approach

  4. What? • Current information & advice preferences • Importance of information re: decision-making • Likelihood of using LHW • Preferred methods of accessing LHW information • Importance of the various LHW services • Preferences for ‘having a say’ and prioritising issues • How LHW might actively involve people • Likelihood of volunteering • Coverage of LHW • Demographics

  5. Next Steps • 30 March: survey closing date • Mid-April: data reports produced • Late April: results analysed by Reference Group members for key messages/themes • May - July: Steering Group tender development

  6. Have Your Say Closing date: 30th March 2012 www.devon.gov.uk/healthwatchquestionnaire2012 DCC Consultation Finder www.devon.gov.uk/consultation

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