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Discover insider advice on selecting the best IT support for your needs. Learn about different IT support options, assess questions to ask providers, and get tips for building successful relationships. Join us for an informative session!
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Tech Support Confidential Insider Advice on Selecting the Right IT Support #13NTCsuppt Ber Yang Roger Hagedorn Karen Graham
What is your burning question about selecting the right IT support?
Questions to ask before you start • Overview of major options for IT support • Learning activity • Tips for choosing a provider • Questions and wrap-up
Options for IT Support • Internal staff • Volunteers • On Demand • Managed IT
Questions to ask • Contract • Relationship tips
Quiz • What’s one question to ask before you choose an IT support option? • Compare and contrast: managed IT vs help desk support • Name two things that can help make your IT support relationship successful. • Your questions?
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