Washington DCMay 18th, 2005 MTAC Workgroup #87 Status Improving the Drop Shipment Process
Agenda • Pilot Status • Deployment Schedule • Communications • Training Status • Problem Facility Process
Pilot Status FAST Pilot is scheduled to end on June 18th.
Pilot Status Overall FAST Pilot has successfully validated the key criteria for the pilot. • Validated that online application and Web Services interfaces scheduled appointments correctly • Validated that USPS interfaces between TIMEs, FAST, PostalOne!, VTAPs, and FDB worked successfully • USPS has determined that each corporation is unique and to successfully support Web Services customers support must be tailored to their individual business
Deployment Schedule FAST National Deployment will begin in July.
Deployment Preparation PostalOne! registration for FAST is available. • 100 corporations have registered for FAST in PostalOne!. • Corporations should only create one corporate id/corporation. Each corporation may have multiple schedulers or locations for scheduling. • New corporations may register online via PostalOne! • Existing corporations should call the PostalOne! help desk to register for FAST. • If you are interested in using Web Services, be sure to indicate you want to be a Web Services customer.
Communications Various communications have been employed to alert Customers to FAST. • Weekly Postal Bulletins have registration and training information for FAST. • RIBBs is updated frequently with FAST information. • BSN has been involved in the communication process for FAST. • May issue of Memo to Mailers has FAST information. • DSAS messages have been used to alert users to registration and training. • Handouts for truck drivers are being provided to Areas. • FAST Webinars are being conducted.
Training Status FAST customer training will run from May 9th to June 24th. • 200 participants have registered for training. • 52 participants attend the first week of training. • Feedback on Training • Class content was clear and easily understood • The team approach with the trainers alternating their time as facilitator and support role worked well. • The exercises and demonstrations increased my knowledge of FAST.
Seats Available in Upcoming FAST Customer Training Sessions Seats are still available in existing training classes. Please pick up registration forms at the back of the room.
Problem Facility Process Workgroup #87 is facilitating issue resolution for problem facilities. • Workgroup input has initiated a process to look at common issues across facilities. • Issues include: • Long unload times • Splitting 3 and 5 digit pallets • Address change per facility, not updated in DSAS or dropship product • Jaime Fuentes is the point of contact for resolution.