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John Bowers Director of Academic Technology

John Bowers Director of Academic Technology. Information Technology Division www.wku.edu/it. IT Helpdesk. www.wku.edu/it/helpdesk www.wku.edu/it/chat 270-745-7000. Monday – Friday: 7:00 AM – 10:00 PM Saturday: 8:00 AM – 8:00 PM Sunday: 12:00 PM – 8:00 PM. IT Service Catalog.

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John Bowers Director of Academic Technology

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  1. John Bowers Director of Academic Technology

  2. Information Technology Divisionwww.wku.edu/it

  3. IT Helpdesk www.wku.edu/it/helpdesk www.wku.edu/it/chat 270-745-7000 • Monday – Friday: 7:00 AM – 10:00 PM • Saturday: 8:00 AM – 8:00 PM • Sunday: 12:00 PM – 8:00 PM

  4. IT Service Catalog

  5. NetID Accountswww.wku.edu/it/accounts • Example NetID: bgr01906 • Use NetID to log in to your office computer, WKU email, Blackboard, TopNet • Create/Reset My NetID Password • Password: 8 characters minimum, alpha and numbers/special characters

  6. WKU Email & Calendar • Faculty: first.last@wku.edu (usually) • Students: first.lastxxx@topper.wku.edu • Official communications • Use email.wku.edu anywhere • In your office, use Outlook if you prefer

  7. TopNettopnet.wku.edu

  8. Network file storage • P: is your personal storage, not shared • S: is a shared drive (department-wide, university-wide) • Access these anywhere: mystuff.wku.edu

  9. Blackboardblackboard.wku.edu

  10. WKU Portalmy.wku.edu

  11. Technology Training • Required Blackboard training is available fully online (IT Training tab in Blackboard) • Other online training: www.wku.edu/it/videotutorials • Calendar for face-to-face training: www.wku.edu/it/training

  12. Technology Resource Centerwww.wku.edu/it/trcMMTH 257 • Multimedia equipment and services • Equipment for checkout including digital cameras, video cameras, audio recorders, laptops, projectors

  13. Audio Video Conferencing Services Room-Based V/C: Desktop-Based V/C: • Network of 52 Video From computer or • Conferencing Rooms/100+ mobile device– Connect • Courses per semester: with one or more • Bowling Greenpeople to collaborate • Elizabethtownwith real-time audio & • Fort Knox video • Glasgow • Owensboro • South Campus • And Anywhere with a V/C Room… Stop by and see us at the Info Fair for video conferencing demos!

  14. Student Technology Centerswww.wku.edu/it/labs • Cherry Hall • Thompson Complex Center Wing • Snell Hall • Helm Library • Grise Hall • Mass Media & Technology Hall • South Campus (inset)

  15. WKU Wireless (WiFi) • Available in all WKU buildings and many outdoor locations. • “WKU-SECURE”: Recommended for most devices. Offers a higher level of security than other WKU wireless networks. • “WKU-WIRELESS”:Alternate wireless network for devices that can’t support the higher level of security (always try WKU-SECURE first). • “WKU-GUEST”: Recommended for guests of the University. No authentication required, limited speed, restricted network traffic.  WKU employees and students should not use this network.

  16. Software Centerwww.wku.edu/it/sms • Download free software for WKU computers • Educational pricing on select software for WKU and personal computers • Quotes and purchasing information

  17. Other useful items • Microsoft Office • iWKU • Tegrity • TurningPoint • Deep Freeze

  18. College Technology Consultants • College of Health and Human Services: Todd Chappel • Gordon Ford College of Business: Cody Turner • Honors College: Denis Mujic • Ogden College of Science and Engineering: Casey Peden • Potter College of Arts and Letters: Kurt Fattic • University Libraries: Eric Fisher • WKU Glasgow: Thomas Gaffin • WKU Elizabethtown/Fort Knox: Sondra Johnson • WKU Owensboro: Lee Underwood

  19. IT Helpdesk: 270-745-7000 www.wku.edu/it

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