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Realistic Job Preview – A Dose of Reality

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Realistic Job Preview – A Dose of Reality. JoAnn Bagshaw PA State Civil Service Commission 717.787.5974, Ext. 3560 JBagshaw@state.pa.us MAPAC – April 19-21, 2006. What is a Realistic Job Preview?. Gives small dose of job reality Provides factual information

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  1. Realistic Job Preview – A Dose of Reality JoAnn Bagshaw PA State Civil Service Commission 717.787.5974, Ext. 3560 JBagshaw@state.pa.us MAPAC – April 19-21, 2006

  2. What is a Realistic Job Preview? • Gives small dose of job reality • Provides factual information • Helps make a “job fit” decision

  3. Realistic Versus TraditionalJob Preview • Wanous, J. P. (1973). Effects of a realistic job preview on job acceptance, job attitudes, and job survival. Journal of Applied Psychology, 58, 327-332. • Wanous, J. P. (1975). Tell it like it is at realistic job previews. Personnel, 52, 50-60.

  4. Wanous, J. P. (1973) Realistic Impact: • Lower job expectations • Fewer thoughts of quitting • Higher job survival/satisfaction rates • No noticeable impact on job acceptance rates

  5. Aide Trainee Job Analysis Study – 1987 • High turnover • Unrealistic job expectations • Need to update exam.

  6. Use of RJP – Survey(1988) • Survey population = 77 • Response rate = 61% (#47) • Survey results: • Rate using RJPs = 28% (#13) • Type of RJPs: • 8 = Willingness/Conditions of employment questionnaires • 4 = Study/test materials • 3 = Tours • 2 (1 planning) = Videos • 1 = Public meetings • 1 = Job Sims. (Observation Sessions) • 1 = Fact/Info. sheets

  7. Aide Trainee ProgramRecruitment & Selection • Willingness questionnaire • RJP video • Video-based job simulations

  8. Retention Practice – Give an RJP Who’s Doing It? PA SCSC: • Aide Trainee • Corrections Officer Trainee • County Caseworker • Wildlife Conservation Officer Trainee

  9. Retention Practice – Give an RJP Who’s Doing It? Other Public Organizations: • City of Los Angeles – Detention Officers • City of Vancouver Police Department – Police Officers • Oklahoma State Merit System – Correctional Officers • State of California – Golden State Career Videos Private Employers: • BellSouth – Various jobs • Dungarvin – Direct Support Professionals

  10. When should RJPs be placed in the hiring process? Ideally, early in the sequence of hiring events

  11. How do I develop an RJP? • Identify motivator(s) • Reaction to workforce challenge • Pro-action to avoid future problems • Conduct job analysis/organization diagnosis • Design/Develop RJP

  12. How should I present the RJP? • Written • Test announcements • Brochures/Booklets • Willingness questionnaires • Work simulation study/test materials • Multimedia • Videos • Audio clips/recordings • Verbal/Other • Web (written, video, still photos, and/or audio clips) • Facility tours to include Q&R sessions • Structured interviews

  13. Why use RJPs? • Improve employee job satisfaction • Reduce voluntary turnover • Enhance communication through honesty and openness • Realistic job expectations