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Explore the shift towards self-service and adaptability in IT departments, along with innovative business process generation and sales automation strategies. Discover how companies profit in various sectors and the key rules for effective pricing. Join Bill Hewitt, a seasoned industry expert, as he shares valuable insights on embracing change and maximizing business value.
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Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions
IT Budgets New Development Operations & Maintenance The Realities of the IT Department
Customers Employees Suppliers Self-Service Generation
Business Process Generation Sales Force Automation Order Entry Marketing Automation Shipping Invoicing Inventory Accounts Receivable Collections After-Sales Support Order to Cash
Marketing Automation Sales Force Automation Order Entry Marketing Automation Sales Force Automation Order Entry Inventory Shipping Invoicing Inventory Shipping Invoicing Accounts Receivable Collections After-Sales Support Accounts Receivable Collections After-Sales Support Business Process Generation Order to Cash
Marketing Automation Sales Force Automation Order Entry Marketing Automation Sales Force Automation Order Entry Inventory Shipping Invoicing Order Entry Inventory Shipping Invoicing Accounts Receivable Collections After-Sales Support Accounts Receivable Collections After-Sales Support Adaptable Business Process Generation ERP applications Point Solutions Internal applications
Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions
How do Companies Make Money? • Manufacturing & Distribution • Services • Public Sector
Throughput Cost of Goods Sold Workforce Utilization User Based Enterprise Usage / Variable Business Drivers Pricing Models Manufacturing & Distribution
Cash Flow Customer Management Revenue per HC Subscription Transaction “Asset” based Business Drivers Pricing Models Services
Tax Revenue Aging Workforce Service Optimization Competencies Entitlements Business Drivers Pricing Models Public Sector
Three Rules for Effective Pricing • Simplicity and Flexibility • Justifying “Maintenance” • Identify Business Value
Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions