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Navigating Change in IT: Insights from Bill Hewitt, Group VP at PeopleSoft

Explore the shift towards self-service and adaptability in IT departments, along with innovative business process generation and sales automation strategies. Discover how companies profit in various sectors and the key rules for effective pricing. Join Bill Hewitt, a seasoned industry expert, as he shares valuable insights on embracing change and maximizing business value.

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Navigating Change in IT: Insights from Bill Hewitt, Group VP at PeopleSoft

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  1. Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions

  2. IT Budgets New Development Operations & Maintenance The Realities of the IT Department

  3. Transactional Generation

  4. Customers Employees Suppliers Self-Service Generation

  5. Apple III

  6. Business Process Generation Sales Force Automation Order Entry Marketing Automation Shipping Invoicing Inventory Accounts Receivable Collections After-Sales Support Order to Cash

  7. Marketing Automation Sales Force Automation Order Entry Marketing Automation Sales Force Automation Order Entry Inventory Shipping Invoicing Inventory Shipping Invoicing Accounts Receivable Collections After-Sales Support Accounts Receivable Collections After-Sales Support Business Process Generation Order to Cash

  8. Marketing Automation Sales Force Automation Order Entry Marketing Automation Sales Force Automation Order Entry Inventory Shipping Invoicing Order Entry Inventory Shipping Invoicing Accounts Receivable Collections After-Sales Support Accounts Receivable Collections After-Sales Support Adaptable Business Process Generation ERP applications Point Solutions Internal applications

  9. Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions

  10. How do Companies Make Money? • Manufacturing & Distribution • Services • Public Sector

  11. Throughput Cost of Goods Sold Workforce Utilization User Based Enterprise Usage / Variable Business Drivers Pricing Models Manufacturing & Distribution

  12. Cash Flow Customer Management Revenue per HC Subscription Transaction “Asset” based Business Drivers Pricing Models Services

  13. Tax Revenue Aging Workforce Service Optimization Competencies Entitlements Business Drivers Pricing Models Public Sector

  14. Three Rules for Effective Pricing • Simplicity and Flexibility • Justifying “Maintenance” • Identify Business Value

  15. Is it Time For a Change, or Just a Change in Time? Bill Hewitt PeopleSoft, Inc. Group Vice President, Global Industry Solutions

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