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SciCare Learning Exchange

SciCare Learning Exchange. SciCare Training Services. Modules for multiple job functions: Operations Outside Plant Headend Network. Click on Operations tab. SciCare Learning Exchange Home Page. Click on Staging and Warehouse. Operations Main Page with Menu. Staging drop-down menu

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SciCare Learning Exchange

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  1. SciCareLearning Exchange SciCare Training Services

  2. Modules for multiple job functions: • Operations • Outside Plant • Headend • Network

  3. Click on Operations tab SciCare Learning Exchange Home Page

  4. Click on Staging and Warehouse Operations Main Page with Menu

  5. Staging drop-down menu showing topics Keep your converter control personnel current!

  6. Click on Installation

  7. Installation drop-down menu showing topics Utilize “best practices” and procedures to minimize return visits

  8. Click on Customer Service

  9. Customer Service drop-down menu showing topics CSRs can solve problems over the phone, eliminating the need for a truck roll

  10. Click on Technical Library

  11. Technical Library drop-down menu showing topics Training organizations have the latest in technology and product information

  12. Click on Outside Plant tab

  13. Click on Fiber Optics Outside Plant Main Page showing Menu

  14. Click on Basic Fiber Optic Theory topic “Fiber Optics” drop-down menu showing topics

  15. “Basic Fiber Optic Theory” page with sub-topic links Click on How Does Fiber Work topic Help personnel learn new technologies and procedures

  16. “How Does Fiber Work” page

  17. Click on Impacts on Plant

  18. Click on QAM and QPSK Modulation topic “Impacts on Plant” drop-down menu showing topics Personnel can understand problem areas and work to reduce them

  19. “QAM and QPSK Modulation” page

  20. Click on Headend tab

  21. Headend Main Page showing Menu

  22. Click on Technology

  23. “Technology” drop-down menu showing topics Rapid changes in network architectures requires constant learning

  24. Click on Tests and Measurements

  25. “Tests and Measurements” drop-down menu – all required FCC test topics Assist new personnel in learning job-related tasks faster

  26. Click on Resource Guide

  27. Additional resource information focused on headend skill sets

  28. Click on Network tab

  29. Network Main Page showing menu - topics focused on DNCS Administrative tasks

  30. Click on DNCS Reference

  31. DNCS Reference drop-down menu Give your DNCS operators/administrators the management tools to keep your network running

  32. Click on Using the Doctor Utility

  33. Using the Doctor Utility page Provide practical problem solving approaches and tips

  34. Master Glossary of digital broadband terms and acronyms

  35. Glossary indexed to easily find terms alphabetically

  36. Stay ahead of the game by knowing when new and upcoming classes are offered by SciCare Training Services

  37. Keep ahead of the learning curve – easy to access and use - SciCare Learning Exchange

  38. For More Information, please contact: • Web site – www.sciatl.com/training • Patti Kitchens • Director, SciCare Training Services • (770) 236-5103 • patti.kitchens@sciatl.com • Jan Cornelssen • Curriculum Design and E-Learning • 770.236.6313 • Jan.cornelssen@sciatl.com

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