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PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison

Methodologies for Social Media for Collaborative Work SMCW Introduction. T witter, W ikipedia and F acebook have millions of international users . Self-motivation to interact and collaborate using: emergent requirements social relationships

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PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison

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  1. Methodologies for Social Media for Collaborative Work SMCW Introduction • Twitter, Wikipedia and Facebook have millions of international users. Self-motivation to interact and collaborate using: • emergent requirements • social relationships • are of interest to researchers and business. • HOW CAN WE USE SM FOR COLLABORATIVE WORK? PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  2. SMCW Presentation Contents • Introduction • Contents • Hypotheses • Research Questions • Our Proposals • Collaborative Work versus Collaborative Work Definitions • General Collaborative Work Purposes • CSCW and Groupware • The SMCW Categorisation • Requirements Engineering for SMCW • Collaborative Work and SMCW Requirements • Collaborative Work and SMCW Requirements continued • The established fields of CSCW • The established field of Sociotechnical Systems • SMCW e.g. 1 • SMCW e.g. 2 • SMCW e.g. 3 • Our Research Methodology • Methodologies for using SMCW • Methods for using SMCW continued • Future Research • Conclusion PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  3. Hypotheses • There are specific types of SM: • which are better than others for collaborative work. • functions which are best suited to particular types of collaborative work. • searches which are more effective than others for collaborative work. • interactions which are better than others for collaborative work. PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  4. Research Questions •  Can we develop: • a taxonomy for SMCW? • 1.1. taxonomies for SMCW functions, searches and interactions? • methodology for building, using, and analysing SMCW • using Soft Systems Methodology, empirical analyses, etc? PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  5. Our Proposals • This paper proposes: • A new categorization of Social Media Collaborative Work SMCW • Differentiates between Cooperative versus Collaborative Work • To Develop Social Media for Collaborative Work as a field of research in its own right • Discusses Requirements and Methodologies for the use of SMCW PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  6. Collaborative Work Versus Cooperative Work • Collaborative work (CW) is unstructured Cooperative work PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  7. General Collaborative Work Purposes • These collaborations operate beyond the structured, fixed rules of engagement of cooperative work: the power of collaboration. • Purposes for these collaborative interactions range across social needs for power, money, etc. PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  8. CSCW and Groupware • Collaborative work is different from the cooperative work of CSCW or Groupware • Collaborative work (which may or may not be large-scale) does not suffer from these constraints and encourages a multitude of algorithmic, creative, evolving or emergent work solutions. PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  9. The SMCW Categorisation PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  10. Requirements engineering for SMCW • Requirements engineering within the context of SMCW systems is a considerable challenge in view of the evolution of the relationships between the participating actors and stakeholders. • Rigour and formality would help us to analyse the requirements and understand them better. PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  11. Collaborative Work and SMCW Requirements • Requirements and the Zachman Framework PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  12. Collaborative Work and SMCW Requirements • Requirements we need to consider • Actors and Stakeholder needs • Social relationships between Actors and Stakeholders • Business and communication requirements • Functions and types of applications PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  13. Collaborative Work and SMCW Requirements • To model the requirements for SMCW we need to consider specifically : • Actors and Stakeholder needs • Social relationships between Actors and Stakeholders PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  14. The established Fields of CSCW • Computer Supported Cooperative Work offers us an established field for insights and limitations to be overcome PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  15. The established Field of Sociotechnical Systems • Sociotechnical Systems offers the ability to change the way we do collaborative work and solve collaborative problems PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  16. Social Media and CollaborativeWork Type e.g. 1 • DARPA Red Balloon Challenge and UK Find the Langley Knights e.g. finding objects located over large areas quickly PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  17. Social Media and Collaborative Work Type e.g. 2 • Building Systems e.g. Systems developers collaborating around the globe to make open source systems free, e.g. a system where users can scan their grocery purchases on a device in their kitchens and printout a purchase list at the end of the month so in effect a better grocery budget system PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  18. Social Media and Collaborative Work Type e.g. 3 • Maintaining systems e.g. Programmers across the world working together to debug critical Healthcare systems PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  19. Our Research Methodology includes: • Surveyswill be used to collect data from SMCW users about their CW interactions for analysis and further SMCW development. Previous SM surveys have shown SM such as Email being used more than: • Twitter, • Instant messaging, • Internet Relay Chat • Blogs PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  20. Methodologies for the use of SMCW • The positioning of the human being at the centre of SMCW also creates the bridge between the social and technical aspects. • Are there Methods for CSCW use that can be used for SMCW usage? • We also wish to pursue SMCW systems data analysis and validation within the context of well-established qualitative methodologies from the business and social sciences PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  21. Methods for using SMCW continued • Computer Supported Cooperative Work mayoffer us a method that we can develop further PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  22. Future Research • This research is very relevant for the further development of SMCW • Systems • Taxonomies • Analysis & Visualisation tools • Methodologies PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

  23. Conclusion SMCW is here to stay Follow us on Twitter @BazilSolomon Add us on Facebook Checkout our website https://sites.google.com/a/brookes.ac.uk/bazilsolomon-social-media-research/ Email us Bazil.Solomon-2011@brookes.ac.uk Rachel.Harrison@brookes.ac.uk Thank You PhD Student: Bazil Stanley Solomon Supervisor: Professor Rachel Harrison Second Supervisor: Professor David Duce Department of Computer Science and Communications Technology

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