Case Management Market

1. Case Management Market Global Industry Analysis & Forecast US$ Million, 2019 – 2027 www.dhirtekbusinessresearch.com sales@dhirtekbusinessresearch.com +91 7580990088

2. Global Case Management Market Scope of the Report    Global Case Management Market , By Government Latin America Case Management Market   Component Banking, Financial Services, and Company   Solution & Platform/API Insurance (BFSI) AINS    Services Healthcare Appian    Professional Services IT and Telecom Dell Technologies Inc.    Managed Services Retail DST Systems, Inc.  Global Case Management Market , By   Manufacturing International Business Machine  Deployment Model Others Corporation    On- Premises Global Case Management Market , By Region Kofax Inc.    Cloud Based North America Case Management Micropact  Global Case Management Market , By Market  Enterprise Size Europe Case Management Market   Large Enterprises Asia Pacific Case Management Market   Small & Medium Enterprises Middle East & Africa Case Management  Global Case Management Market , By Industry Market 2 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

3. Global Case Management Market Regions Covered Europe Germany U.K. France Italy Spain Russia Rest of Europe North America U.S. Canada Asia Pacific China Japan India S. Korea Indonesia Australia & New Zealand ASEAN Countries Rest of Asia Pacific Middle East & Africa GCC South Africa Rest of Middle East & Africa Latin America Brazil Mexico Argentina Rest of Latin America 3 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

4. Global Case Management Market Global Case Management Market Introduction The global case management market generated revenue of US$ 5,654.4 million in 2020 and is expected to reach US$ 8,665.1 million by 2025 with a CAGR of 8.9% in the forecast period. Continued advances and rising developments in the form of process automation, real-time business demands, and, most notably, growing cloud-based technologies offer a significant growth opportunity for the global case management market in the forecast period. The case management market report offers a comprehensive market analysis of the different segments and regions that lets readers make crucial business-related decisions with a wealth of information enclosed in this report. Also, the case management market report provides insights into numerous factors, such as market determinants, value chain analysis, emerging trends, growth opportunity analysis, porters five-fold model analysis and macro-economic factors, at a granular level that lets readers understand the past and present market scenario and also helps to predict the potential growth of the case management market in the forecast period. Segment Analysis Solution segment accounts the dominating position in the market. Based on components, the case management market is segmented into solutions and services. The solution segment holds the dominating position in the market in 2020 and is expected to retain its dominance throughout the forecast period. Moreover, the service segment is further segmented into professional and managed services. The professional services segment accounts the dominant position in the market in 2020, whereas the managed services segment is projected to grow with the highest CAGR during the forecast period. Cloud based deployment model is expected to grow with the highest CAGR. Based on the deployment model, the case management market is segmented into on-premises and cloud-based. 4 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

5. Global Case Management Market Global Case Management Market Introduction The cloud-based deployment model is expected to grow with the highest CAGR during the forecast period. Moreover, the on-premises deployment model holds the dominating position of the market in 2020 and is expected to retain its dominance throughout the forecast period. Large enterprises segment accounts the dominating position in the market. Based on enterprise size, the case management market is segmented into small & medium enterprises and large enterprises. The small & medium enterprises segment is expected to grow with the highest CAGR during the forecast period. Moreover, the large enterprise segment holds the dominating position in the market in 2020 and is expected to retain its dominance throughout the forecast period. Service request segment accounts the dominating position in the market. Based on application, the case management market is segmented into service request, fraud detection and anti- money laundering, investigation management, incident management, legal workflow management. The incident management segment is expected to grow with the highest CAGR during the forecast period. Moreover, the service request segment holds the dominating position in the market in 2020 and is expected to retain its dominance throughout the forecast period. Government segment account the dominating position in the market. Based on industry, the case management market is segmented into government, banking, financial services, and insurance (BFSI), healthcare, it and telecom, retail, manufacturing, others. The government sector holds a leading market position in 2020 and is projected to stay leading over the forecast period. In addition, the retail sector is expected to grow with the highest CAGR in the forecast period. 5 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

6. Global Case Management Market Global Case Management Market Introduction North America accounts the dominating position in the market. Based on the region, the case management market is segmented into North America, Europe, Asia Pacific, Middle East & Africa, and Latin America. North America has a dominant position in the market in 2020 and is predicted to remain dominant over the projected period. The United States and Canada are the largest market-driven countries in the world. Moreover, Asia Pacific is projected to rise at the fastest CAGR in the forecast period. China, India, and Japan are some of the major market-driven countries in the world. Case Management Market Players: Some of the major players of case management market are AINS, Appian, Dell Technologies Inc., DST Systems, Inc., International Business Machine Corporation, Kofax Inc., Micropact, Newgen Software Inc., Pegasystems Inc., Pulpstream. The study also focuses on different business or inorganic market growth strategies through technology advancement, business expansion, alliances and mergers and acquisitions to create disruptive technologies and consumer networks. Key questions the report answers Which factors will contribute to a change in the demand for case management during the evaluation phase? What are the major driving factors that accelerate the growth of the market? What are the restraints which hinders the growth of the market? What segment offers the most development opportunities? Which region provides the key growth opportunity to the market? Who are the major industry players? 6 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

7. Global Case Management Market Global Case Management Market Introduction What are the key strategies adopted by the market players? 7 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

8. Global Case Management Market Global Case Management Market Introduction Global Case Management Market Opportunity Analysis Size, US$ Million (2020 – 2027) Global Case Management Market Size, US$ Million (2020 – 2027) XX%XX% XX% XX% XX XX% XX XX XX% XX% XX XX XX XX XX XX XX XX XX XX XX XX XX XX XX 2019 2020 2021 2022 2023 2024 2025 2026 2027 XX% Total Opportunity 2019 2020 2021 2022 2023 2024 2025 2026 2027 Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 8 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

9. Global Case Management Market Global Case Management Market Introduction Global Case Management Market Share Analysis, by Component, (2020 & 2027) Global Case Management Market Share Analysis, by Deployment Model, (2020 & 2027) 2027 2027 XX% XX% XX% XX% 2020 2020 XX% XX% XX% XX% XX% XX% XX% XX% Solution & Platform/API Services Cloud Based On-Premises Professional Services Managed Services Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 9 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

10. Global Case Management Market Global Case Management Market Introduction Global Case Management Market Share Analysis, by Enterprise Size, (2020 & 2027) Global Case Management Market Share Analysis, by Industry, (2020 & 2027) XX% XX% 2027 2027 XX% XX% XX% XX% XX% XX% 2020 2020 XX% XX% XX% XX% XX% XX% XX% XX% XX% XX% Government Banking, Financial Services, and Insurance (BFSI) Healthcare IT and Telecom Retail Manufacturing Others Large Enterprises Small & Medium Enterprises Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 10 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

11. Global Case Management Market Global Case Management Market , by Component Global Case Management Market Analysis and Forecast, by Component, US$ Million (2020 – 2027) CAGR % (2020 – 2027) Component 2019 2020 2021 2022 2023 2024 2025 2026 2027 Solution XX XX XX XX XX XX XX XX XX XX Services Managed Services Professional Services XX XX XX XX XX XX XX XX XX XX Total XX XX XX XX XX XX XX XX XX XX Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 11 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

12. Global Case Management Market Global Case Management Market , by Deployment Model Global Case Management Market Analysis and Forecast, by Deployment Model, US$ Million (2020 – 2027) CAGR % (2020 – 2027) Deployment Model 2019 2020 2021 2022 2023 2024 2025 2026 2027 Cloud Based XX XX XX XX XX XX XX XX XX XX On-Premises XX XX XX XX XX XX XX XX XX XX Total XX XX XX XX XX XX XX XX XX XX Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 12 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

13. Global Case Management Market Global Case Management Market , by Enterprise Size Global Case Management Market Analysis and Forecast, by Enterprise Size, US$ Million (2020 – 2027) CAGR % (2020 – 2027) Enterprise Size 2019 2020 2021 2022 2023 2024 2025 2026 2027 Large Enterprises XX XX XX XX XX XX XX XX XX XX Small & Medium Enterprises XX XX XX XX XX XX XX XX XX XX Total XX XX XX XX XX XX XX XX XX XX Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 13 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

14. Global Case Management Market Global Case Management Market , by Industry Global Case Management Market Analysis and Forecast, by Industry, US$ Million (2020 – 2027) CAGR % (2020 – 2027) Industry 2019 2020 2021 2022 2023 2024 2025 2026 2027 Government XX XX XX XX XX XX XX XX XX XX Banking, Financial Services, and Insurance (BFSI) XX XX XX XX XX XX XX XX XX XX Healthcare XX XX XX XX XX XX XX XX XX XX IT and Telecom XX XX XX XX XX XX XX XX XX XX Retail XX XX XX XX XX XX XX XX XX XX Manufacturing XX XX XX XX XX XX XX XX XX XX Others XX XX XX XX XX XX XX XX XX XX Total XX XX XX XX XX XX XX XX XX XX Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 14 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

15. Global Case Management Market Global Case Management Market , by Region 2027 XX% XX% XX% North America XX% XX% Europe XX% XX% Asia Pacific XX% 2020 Middle East & Africa XX% Latin Maerica XX% US$ Million XX XX XX XX XX XX XX XX XX XX North America Europe Asia Pacific 2020 Middle East & Africa Latin America 2027 Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 15 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

16. Global Case Management Market Global Case Management Market , by Region Global Case Management Market Analysis and Forecast, by Region, US$ Million (2020 – 2027) CAGR % (2020 – 2027) Region 2019 2020 2021 2022 2023 2024 2025 2026 2027 North America XX XX XX XX XX XX XX XX XX XX Europe XX XX XX XX XX XX XX XX XX XX Asia Pacific XX XX XX XX XX XX XX XX XX XX Middle East & Africa XX XX XX XX XX XX XX XX XX XX Latin America XX XX XX XX XX XX XX XX XX XX Total XX XX XX XX XX XX XX XX XX XX Source: Secondary Literature, Expert Interviews, and Dhirtek Business Research Analysis 16 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

17. Global Case Management Market Global Case Management Market , Company Share Analysis, 2020 (%) AINS Appian Dell Technologies Inc. XX% XX% XX% XX% DST Systems, Inc. International Business Machine Corporation XX% Kofax Inc. XX% XX% Micropact Newgen Software Inc. XX% Pegasystems Inc. XX% XX% Pulpstream Others 17 © Dhirtek Business Research and Consulting Private Limited www.dhirtekbusinessresearch.com

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