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Grow Your Business with the Mitel Applications Suite

Grow Your Business with the Mitel Applications Suite . PSG Networks Mitel Business Partner. Less Diversified Maintain Profitability with Fewer Resources. Key Challenges. Overhead reduction Sales & customer service Business continuity. Service quality Relationship building

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Grow Your Business with the Mitel Applications Suite

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  1. Grow Your Business with the Mitel Applications Suite PSG Networks Mitel Business Partner

  2. Less Diversified • Maintain Profitability with Fewer Resources Key Challenges • Overhead reduction • Sales & customer service • Business continuity • Service quality • Relationship building • Personalization • Accessibility • High Degree of Responsiveness • Sharing intelligence in a dispersed organization • Peak calling times • Calls to sales • After hours messaging • Advertising Effectiveness Staffing Financial BusinessCommunication Operations CustomerFocus Consolidate, simplify, standardize, protect and automate Your IT infrastructure

  3. Mitel Applications Suite (Release 1.2) Mitel SpeechAuto Attendant Mitel Teleworker Critical business applications in one, easy-to-use, cost effective solution Mitel UnifiedCommunicatorMobile Mitel NuPointUnified MessagingTM Mitel Audio& Web Conferencing

  4. Mitel Application Suite Value Add Increased revenue generation decreased reduced operational footprint costs

  5. Mitel Applications Suite: Tailored to Your Needs MAS Messaging & Conferencing MAS Multi-App Base (FULL) MAS Mobility MAS AWC Single App • NuPoint Messenger • Speech Enabled Auto Attendant • Audio and Web Conferencing • Teleworker • Unified Communicator Mobile • NuPoint Messenger • Speech Enabled Auto Attendant • Audio and Web Conferencing • Unified Communicator Mobile • Teleworker • Audio and Web Conferencing Available for5000 CP IP & Digital, 3300 ICP Available for5000 CP IP & Digital, 3300 ICP Available for3300 ICP Only Available for3300 ICP Only

  6. Why Mitel Application Suite ?Competitive Differentiation Small 20 - 249 Medium 250 - 499 Mid-Market 500 - 999 • Offer full set of UC applications on a single server • Consistent integrated administration • Consolidated end-user portal • Software only solution

  7. Customized to Fit Your Needs Customer Service / Office Administrator Multiple support roles, main customer service and access point to the business Senior Executive Constantly on the go, work 24x7, require immediate access to corporate, customer, supplier information IT Manager Multiple technology hats – voice and data, requires easy to install and manage solutions, do more with less Knowledge Worker / Manager Remote / Home Office Multi-tasking, work from home after hours to support global requirements. Sales / On-site Service & Support Need to work both inside, or outside of the corporate network (customer site, supplier office, warehouse)

  8. Mitel Unified Communicator Mobile • Seamless twinning of office desktop phone with mobile, home phones or any other number • Extends a range of common PBX features to twinned mobile • Access company directory, on-net dialing, business features from your mobile device Remain accessible regardless of location

  9. Mitel Speech Auto Attendant • Facilitate 24 x 7 access to information • Improve productivity • Improves return on investment • A professional first point of contact with a consistent user experience

  10. Mitel Teleworker • Extend employee availability and company accessibility • Reduce mobile and long distance phone charges for teleworkers • Secure

  11. Mitel Audio and Web Conferencing • Reduce travel time and expenses • Eliminate costly hosted services expenses • Share sensitive information in a secure workspace • Track and bill client calls

  12. Simplified Administration • Single web-based console • Consolidated system configuration and administration • Shared common data elements • Manage all applications, users and end points • exception Mitel Audio and Web Conferencing • Standard user templates enable quick user setup

  13. Mitel Application Suite Software Assurance • End to end Software Assurance Coverage for MAS 1.2 for 3300 ICP and 5000 CP deployments • Upgrade from MAS 1.1. to 1.2, 13 months of free SWA coverage included • Simplified access to the latest software updates, new functionality, and regional access to technical assistance as applicable • Strengthen the value of the investment in a Mitel Unified Communications Solution with a focus on generating financial, operational and strategic returns. Mitel Software Assurance Lifecycle Cost Certainty, Service Improvement & Continued UC Evolution

  14. Mitel: Enabling Business Success Expand Business Capabilities Save Money Reduce On-going Management Costs Enhance Customer Service Increase Productivity Solutions that tie ROI to Concrete Results

  15. Thank you The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel® employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not invited to the conference, and cannot participate in or listen to and/or view the presentation. Please delete or return any related material. Mitel will enforce its rights to protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.

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