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CREATING A REAL TRIFECTA!! – Build a Winning Team.

CREATING A REAL TRIFECTA!! – Build a Winning Team. Howard Green USBLN Conference OCTOBER 6-8, 2008. TOP TEN LIST FOR PARTNERING. #10 – 85% OF Fortune 500 companies have existing partnerships to identify, recruit and train workers for their specific hiring needs. Number nine.

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CREATING A REAL TRIFECTA!! – Build a Winning Team.

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  1. CREATING A REAL TRIFECTA!! – Build a Winning Team. Howard Green USBLN Conference OCTOBER 6-8, 2008

  2. TOP TEN LIST FOR PARTNERING • #10 – 85% OF Fortune 500 companies have existing partnerships to identify, recruit and train workers for their specific hiring needs

  3. Number nine • #9 Job Flexibility …all workers do not have to work 40 hours each week!!!!

  4. Number eight • # 8 Assessments do determine skill levels and aptitude are state of the art.

  5. Number seven • # 7 Refer to # 8---- that is the dreaded four letter word ( TEST) giving you and your customer excellent feedback & appropriate training capabilities/opportunities.

  6. Number 6 • # 6 You will improve efficiency of matching workers to jobs. Job matching is the key to successful placements in any hiring situation.

  7. Number five • # 5 You will be able, with one resource, to expand your base of businesses and job categories available to your customers.

  8. Number four • #4 40% of workers assigned to a job will be hired by the customer in some capacity!

  9. Number three • # 3 The Staffing Industry needs “YOU” as much as “YOU” need them ( Tell me why)

  10. Number two • # 2 You need to move forward with the economic indicators – that is where the hiring is happening!

  11. NUMBER ONE!!!!!!!! • # 1 – It will increase the employment of people with disabilities!!!!!!!!!!

  12. ALL I NEED TO KNOW! • Staffing companies employ some 3 million temporary and contract employees per day & 12 million over a course of a year! • US Bureau of Labor Statistics shows staffing industry will grow faster & add new jobs in coming years than any other industry.

  13. Why is Staffing Industry Growing? • Workforce flexibility! • Workers want it! • Businesses need it! • It is good for the economy!

  14. Benefits offered to businesses • Jobs • Flexibility • Bridge to regular employment • Alternative work arrangements • Training opportunities

  15. IMPORTANCE OF BUILDING A RELATIONSHIP WITH STAFFING • NEW POOL OF LABOR FOR STAFFING INDUSTRY! • OPENS DOORS FOR PEOPLE WITH DISABILITIES WHO NEED OPTIONS FOR WORK! • JOBS, JOBS, JOBS, JOBS, & JOBS!!! • INCREASES EDUCATION OF BUSINESSES ABOUT DISABILITY!

  16. SERVICES FOR JOB SEEKERS • TEMPORARY HELP • TEMPORARY TO PERM HIRE • LONG TERM STAFFING • DIRECT PLACEMENT

  17. OCCUPATIONAL CATEGORIES • HEALTH CARE • INDUSTRIAL • INFORMATIONAL TECHNOLOGY • OFFICE – CLERICAL • PROFESSIONAL – MANAGEMENT • TECHNICAL

  18. SERVICES FOR STAFFING CUSTOMERS (Businesses) • HR CONSULTING • LONG TERM & CONTRACT HELP • MANAGED SERVICES • OUTPLACEMENT • PAYROLLING • RECRUITMENT & PLACEMENT • TEMPORARY HELP • TEMPORARY TO HIRE

  19. OCCUPATIONAL CATEGORIES • HEALTH CARE • INDUSTRIAL • INFORMATIONAL TECHNOLOGY • OFFICE – CLERICAL • PROFESSIONAL – MANAGEMENT • TECHNICAL

  20. STAFFING MYTHS & FACTS • CLIENT/CONSUMER/PERSON WITH A DISABILITY HAS TO PAY FOR SERVICE! • IT IS ONLY TEMPORARY WORK! • THERE ARE NO BENEFITS! • STAFFING AGENCIES WILL AUTOMACTIALLY DECRIMINATE AGAINST THE PERSON WITH A DISABILITY!

  21. STAFFING MYTHS & FACTS • STAFFING AGENCIES HAVE ONLY A FEW JOBS! • STAFFING AGENCIES DO NOT WANT TO WORK WITH REHABILITATION! • STAFFING AGENCIES ARE DISABILITY EXPERTS! • STAFFING AGENCIES ARE ONLY INTERESTED IN THE BUSINESS CUSTOMER!

  22. FACTS STAFFING AGENCIES CHARGE THE BUSINESS CUSTOMER NOT THE APLLICANTS! STAFFING AGENCIES OFFER A VARIETY OF PLACEMENT OPTIONS! STAFFING AGENCIES FOLLOW ADA GUIDELINES

  23. FACTS • STAFFING AGENCIES OFFER GOOD SALARIES AND PROVIDES BENFITS TO THEIR WORKERS! • STAFFING AGENCIES NEED TO IDENTIFY MORE SOURCES OF LABOR AND ARE WILLING TO FORM PARTNERSHIPS WITH REHBAILITATION PROGRAMS!

  24. FACTS • STAFFING AGENCIES NEED A PUBLIC PARTNER TO BE THEIR DISABILITY EXPERT AND ASSIST WITH QUESTIONS FROM END USERS! • STAFFING AGENCIES HAVE MANY CONTRACTS WITH A VARIETY OF JOB OPPORTUNITIES AND SKILL LEVELS! • STAFFING AGENCIES HAVE TO BE CONCERNED WITH BOTH CUSTOMERS!

  25. FACTS • JOBS • 2.9 MILLION PEOPLE PER DAY ARE EMPLOYED BY STAFFING COMPANIES. • 12 MILLION TEMPORARY & CONTRACT EMPLOYEES ARE HIRED OVER A PERIOD OF A YEAR. • 79% OF STAFFING EMPLOYEES WORK FULL TIME- VIRTUALLY THE SAME AS OTHERS IN WORKFORCE.

  26. FACTS • FLEXIBILITY • PEOPLE CAN CHOOSE WHEN, WHERE, AND HOW THEY WANT TO WORK. • 66% OF STAFFING EMPLOYEES SAY FLEXIBLE WORK TIME IS IMPORTANT. • 64% OF STAFFING EMPLOYEES REPORT THAT THEIR WORK GIVES THEM THE SCHEDULING FLEXIBILITY & THE TIME FOR FAMILY.

  27. FACT • BRIDGE • TEMPORARY AND CONTRACT WORK PROVIDES A BRIDGE TO PERMANENT EMPLOYMENT. PEOPLE CAN TRY OUT AN EMPLOYER AND SHOWCASE THEIR SKILLS FOR A PERMANENT JOB. • 88% SAY TEMPORAY OR CONTRACT WORK MAKES THEM MORE EMPLOYABLE • 77% OF STAFFING EMPLOYEES AND 80% OF STAFFING CLIENTS SAY IT IS A GREAT WAY TO BECOME PERMANENT WORKERS

  28. FACT • CHOICE • 67% OF STAFFING EMPLOYEES SAY CHOICE OF ASSIGNEMENTS WAS AN IMPORTANT FACTOR IN JOB DECISION. • 23% OF STAFFING EMPLOYEES HAVE LITTLE OR NO INTEREST ON PERMANENT JOB • 33% SAY THEY WORK FOR A STAFFING COMPANY BECAUSE THEY LIKE THE DIVERSITY AND CHALLENGE OF DIFFERENT JOBS.

  29. FACT • TRAINING • THE STAFFING INDUSTRY PROVIDES FREE TRAINING FOR MILLIONS OF TEMPORARY WORKERS & CONTRACT EMPLOYEES. • 90% OF STAFFING COMPANIES PROVIDE FREE TRAINING. • 65% OF STAFFING EMPLOYEES SAY THEY DEVELOPED NEW OR IMPROVED SKILLS THROUGH THEIR ASSIGNMENTS.

  30. REHABILITATION CONCERNS & ISSUES • CONFIDENTIALITY • TRUST • COMPETITION • JARGON • USING CRP’S FOR COORDINATING SERVICES WITH STAFFING COMPANY • CLOSURES

  31. STAFFING COMPANY CONCERNS & ISSUES • CONFIDENTIALITY • COMMUNICATION • DISCLOSURE • UNDERSTANDING JOB COACHING • WORKING WITH END USERS (BUSINESS CUSTOMERS)

  32. BUILDING RELATIONSHIP TIPS • DIALOGUE ( NETWORKING & TALKING) • QUALITY OF SERVICES • FRIENDSHIP & TRUST • RELATIONSHIP • VALUE

  33. COMMUNICATION & REFERRAL TIPS • DEVELOP A TOOL TO USE FOR COMMUNICATION AND TRACKING REFRRALS AND OUTCOMES • SPEND TIME IN STAFFING OFFICES • LEARN STAFFING AGENCIES INTAKE AND ASSESSMENT PROCESS • INQUIRE ABOUT JOINT MEETINGS WITH STAFFING AGENCIES END USERS.

  34. COMMUNICATION & REFERRAL TIPS • OFFER TO DO IN-SERVICE TRAINING ON ROLE AND FUNCTION OF A JOB COACH • OFFER TO DO IN-SERVICE ON DISABILITY AWARENESS FOR STAFFING AGENCIES BUSINESS CUSTOMERS. • FOLLOW-UP ON REFERRALS

  35. EXAMPLE OF PILOT PROGRAM • PREVIOUS PROJECTS WITH MANPOWER! • DEMONSTRATION PROJECT AND RESEARCH BASED • NEW INITIATIVE WITH STATE GOVERNMENT!

  36. Promoting Partnerships and Employment for Virginians with Disabilities Funded by the Virginia Board for People with Disabilities http://www.worksupport.com/projects/project.cfm/26

  37. Partners for State Initiative • Virginia Commonwealth University RRTC • Department of Rehabilitative Services (DRS) • Department for the Blind and Vision Impaired (DBVI) • State Community Rehabilitation Programs (CRPs) • State Approved Staffing Agencies • State Department of Human Resource Management (DHRM) • Other state agencies – VEC & one stop career centers & MHMRDDA (VCU-RRTC, 2008)

  38. Purpose of the Grant • To educate state staffing companies on resources to assist in recruiting and hiring people with disabilities. • To educate rehabilitation programs and agencies on benefits of developing relationships with state approved staffing companies. (VCU-RRTC, 2008)

  39. Purpose of Grant • To develop products such as web site, technical assistance materials, desktop guide plus an Executive Order from Governor to assist partners. • To provide training to partners (on-site training and web cast productions) • To employ a minimum of 20 individuals in state employment. • To educate state agencies’ HR personnel. (VCU-RRTC, 2008)

  40. Executive Directive 8 (2007) • Expand existing efforts for recruiting, accommodating, retaining and advancing people with disabilities for positions available in state government • Encourage participation in training offered by the Department of Human Resource Management. • Examine existing practices • recruitment efforts, • interviewing criteria, • testing procedures and • resources to assist in accommodating workers with disabilities. • Must report to the Secretary of Administration yearly (see handout) (VCU-RRTC, 2008)

  41. Trainings • Web Casts • Job Coaching - What is it and How does It Affect Businesses and State Agencies?  • 233 participants • Promoting Partnerships & Employment for People with Disabilities in State Government  • 315 participants • Assistive Technology & Rehabilitation Engineering • 265 participants • Talking with First Line Managers who Hire People with Disabilities • July 23rd • Online Seminars • Disability Awareness HR Management Online Seminar • Over 275 participants in last 12 months (VCU-RRTC, 2008)

  42. Trainings • Face to Face Events • Regional Meet and Greet Orientation trainings • Opening New Doors training • In 1st year: 2 half day trainings • In 2nd year: 2 full day trainings • DHRM State Conference Session • “Looking Beyond the Traditional Workforce:  Recruiting and Hiring People with Disabilities” • Rehab Engineer Showcase Demonstration (VCU-RRTC, 2008)

  43. Referral Process: ESO’s, CRP’s, DRS • STEP 1: Complete the online Referral Form. http://www.worksupport.com/partnership/index.cfm • STEP 2: Select which Staffing Agency offices to submit the information. • STEP 3: Click “Submit” at the bottom of the form. • STEP 4: Either the referring agency or the job seeker will receive a phone call from a Staffing Specialist.

  44. Referral Process: Staffing Agencies • Step 1: Receive a Referral via email • Step 2: Check to see if the person is already registered • Step 3: Make a Phone Call • Step 4: Intake/Interview • Step 5: Create a File • Step 6: Maintaining Contact is up to the customer • Step 7: Placement Tracking • Placements are submitted to VCU-RRTC quarterly using the Placement Tracking form (VCU-RRTC, 2008)

  45. Employment through the Project • 35 Positions Offered • 25 Positions Accepted to Date • Virginia Employment Commission • Virginia Housing Development Authority • Virginia Department of Transportation • Virginia Department of the Treasury • Virginia Health Department • Norfolk State University • Old Dominion University (VCU-RRTC, 2008)

  46. STAFFING PARTNERS APPROVE BY VIRGINIA TO SOURCE JOB WITH STATE AGENCIES • CALIPER • ABACUS • MAXIM HEALTH ( one of 8 approved by state of Virginia

  47. QUESTIONS & ANSWERS • WHERE DO WE GO FROM HERE? • HOW CAN IT BE REPLICATED? • IS IT COSTLY? • WHAT IS THE BIGGEST ISSUE FACED?

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