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Children’s Aid Society of Brant

Children’s Aid Society of Brant. 2008 – 2009 BALANCED SCORECARD. Where is Brantford &Brant County?. 2006 Canada Census – Total Population. Brantford Census Metropolitan Area (CMA) Includes: City of Brantford, County of Brant portion of Six Nations Reserve Population in 2006 124,607

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Children’s Aid Society of Brant

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  1. Children’s Aid Society of Brant 2008 – 2009 BALANCED SCORECARD

  2. Where is Brantford &Brant County?

  3. 2006 Canada Census – Total Population • Brantford Census Metropolitan Area (CMA) • Includes: • City of Brantford, • County of Brant • portion of Six Nations Reserve • Population in 2006 124,607 • Population in 2001 118,086 • Population change in Brantford/Brant +5.5% • Population change in Ontario +6.6%

  4. 2006 Canada Census – Child Population • Total population, children 0 to 19 years • Brant/Brantford • 32,080 • (25.7% of total population) • Ontario • 3,043,920 • (25.0% of total population)

  5. Brant/Brantford Total number of families 35,685 Married + common-law couples 29,805 83.5% Lone-parent 5,875 16.5% Ontario Total number of families 3,422,315 Married + common-law couples 2,881,665 84.2% Lone-parent 540,715 15.8% 2006 Canada Census – Families’ Marital Status

  6. Brant/Brantford Total dwellings 47,850 Owned 35,275 73.8% Rented 12,575 26.2% Av. # rooms 7.0 More than one person per room 0.5 Ontario Total dwellings 4,555,025 Owned 3,235,49 5 71.0% Rented 1,312,290 29.0% Av. # rooms 6.6 More than one person per room 1.9 2006 Canada Census – Private Dwelling Characteristics

  7. Brant/Brantford Total households 47,850 Couple + children 14,470 (30.2%) Median 2005 income couple + children $84,252 Av. household size 2.6 Median monthly rent $700 Median monthly payment for owner-occupied $916 Ontario Total households 4,555,025 Couple + children 1,420,515 (31.1%) Median 2005 income couple + children $87,960 Av. household size 2.6 Median monthly rent $801 Median monthly payment for owner-occupied $1,046 2006 Canada Census – Household Characteristics

  8. Brant/Brantford Mother tongue – other 13,690 (11.14%) Non-official language spoken at home 5,205 (4.2%) Ontario Mother tongue – other 3,276,668 (27.2%) Non-official language spoken at home 1,811,620 (15.0%) 2006 Canada Census - Language

  9. Brant/Brantford Total pop. 122,825 Non-immigrants 106,515 (86.7%) Immigrants 15,935 (13.3%) Pre-1991 12,150 (75.9%) 1991 – 2000 2,590 (16.2%) 2001 – 2006 1,190 (7.4%) Non-perm. res. 375 Ontario Total pop. 12,028,895 Non-immigrants 8,512,020 (70.7%) Immigrants 3,398,725 (29.3%) Pre-1991 1,884,440 (55.4%) 1991 – 2000 933,545 (27.4%) 2001 – 2006 580,740 (17.0%) Non-perm. res. 118,150 2006 Canada Census - Immigration

  10. Brant/Brantford Total population 122,825 Total visible minority 6,715 (5.4%) Ontario Total population 12,028,895 Total visible minority 2,745,200 (22.8%) 2006 Canada Census – Visible Minority Population

  11. Brant/Brantford Total pop. 15 yrs & over 99,525 No certificate/diploma/degree 28,365 (28.5%) High school cert. or equivalent 28,315 (28.4%) Apprenticeship/trades cert/dip. 9,570 (9.5%) College, CEGEP, other non-univ. 19,490 (19.4%) University – below bachelor 2,775 (2.7%) University cert/diploma/degree 11,010 (11.0%) Ontario Total pop. 15 yrs & over 9,819,420 No certificate/diploma/degree 2,183,625 (22.2%) High school cert. or equivalent 2,628,575 (26.7%) Apprenticeship/trades cert/dip. 785,115 (7.9%) College, CEGEP, other non-univ. 1,804,775 (18.3%) University – below bachelor 405,270 (4.1%) University cert/diploma/degree 2,012,060 (20.4%) 2006 Canada Census - Education

  12. Brant/Brantford Total labour force over 15 yrs. 66,660 Agriculture & other resource-based 2,310 Constructionn 4,060 Manufacturing (21.3%) 14,210 Wholesale trade 3,575 Retail trade 6,960 Finance & real estate 2,465 Health care & soc. services 6,780 Educ. services 4,045 Business services (16.3%) 10,915 Other services (16.9%) 11,330 Ontario Total labour force over 15 yrs. 6,473,730 Agriculture & other resource-based 190,000 Construction 384,755 Manufacturing (13.7%) 899,670 Wholesale trade 307,465 Retail trade 720,235 Finance & real estate 442,610 Health care & soc. Services 611,740 Educ. Services 433,485 Business services (19.6%) 1,274,345 Other services (16.8%) 1,209,390 2006 Canada Census - Industry

  13. Economic Overview Challenges in view of current economic climate: • Unemployement levels are higher than national average • Plant closures, including Eagle Precision Technologies, Emerson, Crane Canada • Uncertainties remain in manufacturing industry in particular auto sector

  14. Children’s Aid Society of BrantStatistical Overview • 196 FTEs • 2009-2010 Funding model eligibility $22,910,270 Service Statistics – 2008 – 2009 4th Quarter • Inquiries 700 (21%) • RRFINR 747 (22%) • Community Links 228 (7%) • Investigations opened (910)+ reopened (822) 1732 (50%) • Total Referrals 3407 • Total investigations completed 1,726 • Investigations to ongoing 390 (29.1%) • Investigations (no further service) 1,336 (70.9%)

  15. Children’s Aid Society of BrantStatistical Overview Ongoing Service (Part III) • Brought forward 481 • Opened 400 • Total received ongoing service 881 • Closed 399 • Open at year end 482

  16. Children’s Aid Society of BrantStatistical Overview Children in Care • In care beginning year 352 • Admitted & readmitted 151 • Total children who received in-care service 503 • Discharged 154 • Children in care year end 349

  17. Children’s Aid Society of BrantStatistical Overview • Foster care homes (excl. kinship care) 143 • Beds available 302 • Kinship service families/month 52.6 • Av. # children in kinship service 69.5 • Adoptions completed 20

  18. Children’s Aid Society of BrantStatistical Overview • Children in care at year end 349 • March 2009 • Children in Outside Paid Resource placements 42 (12%) • Children in OPRs outside of region 7 (16%) • There has been a 32% reduction in the use of OPR'S over the past 5 years. • Out of region OPR placements have decreased from 60% to 16%.

  19. Children’s Aid Society of Brant New & Ongoing Initiatives • Anti-oppression training for all staff • Clinical supervision framework implemented • 8 weekly training sessions for all managers and directors • Manual for all staff • Signs of Safety implementation • Group at 2-day training in Minnesota • 2-day training for all managers and staff (in-house) • Ongoing bi-weekly meetings of practice leaders facilitated by Peel CAS practice leaders

  20. Children’s Aid Society of Brant New & Ongoing Initiatives • New Family Centred Case Conferencing Model • In development • Merges SOS and case conferencing • Facilitators utilize SOS case consultation approach • The SOS Assessment and Planning Tool is used in conferences to provide a visual depiction of the family’s circumstances and develop a safety plan * Goal - New initiatives to result in “practice depth” and better client outcomes – will be added to the report card

  21. Children’s Aid Society of Brant Balanced Scorecard • Performance is defined as: • Effectiveness = doing the right things + • Efficiency = doing things right

  22. Children’s Aid Society of Brant Balanced Scorecard Safety – children in community • Families with children deemed in need of protection within 12 months following CAS service 23.7% • 781 cases re-opened within 12 months of service • In 187 of these cases children were deemed to be in need of protection at the end of the investigation

  23. Children’s Aid Society of Brant Balanced Scorecard Safety – children in community • Families receiving ongoing child protection services that required investigations 18.45 • Of 867 families that received service during the year 160 required investigations

  24. Children’s Aid Society of Brant Balanced Scorecard Children have permanence in birth or kin family • Children receiving service in own family 94% • Average number of children in kinship service homes per month 69.5 • Children reunited with own family following CAS care 66.6% • Time from admission to reunification 8.33 mos.

  25. Children’s Aid Society of Brant Balanced Scorecard Child focused, family centred services • Complaints that reached the CFSRB for resolution 1 • Protection cases utilized ADR 69 (8.89%) • Number of cases before CFSA court 127.5/month (16.4%) Safety – children in care • Children maltreated while in CAS care - TBD

  26. Children’s Aid Society of Brant Balanced Scorecard Stability & permanence of placement • Average changes in caregiver while in CAS care (for all children in care) 1.75 • Number of children adopted 20 • Time from admission to adoption finalization 30.4 mos

  27. Children’s Aid Society of Brant Balanced Scorecard Continuity of relationships - family, kin, community, culture, heritage, worker • Children placed in OPR in region 84% • Children with fairly long or long-term relationship Not available (AAR - ONLac) • Crown wards with access to family or kin 73.8% • Average number of visits by worker (Crown Wards) 12.4/yr • Children placed in family-based care vs group care 89%

  28. Children’s Aid Society of Brant Balanced Scorecard Child Wellbeing (ONLac - AAR) • Children in care who experienced above average overall physical wellness 88% • Children in care who experienced above average overall academic success 82% • Children in care who experienced above avearge overall mental wellness 74% • Children who experienced above average overall well-being 78%

  29. Children’s Aid Society of Brant Balanced Scorecard Successful preparation for independence • Crown Wards who completed Preparation for Independence Program by age 18 52% • Crown Wards who completed grade 12 53% Provide timely and accountable services • Compliance with standards as per IFR • Crown Ward files 59.5% • Child in Care files future • Protection files future • Kinship service files future • Foster care licensing 83%

  30. Children’s Aid Society of Brant Balanced Scorecard Maintain a supportive work environment • Turnover rate (excluding leaves) 5.6% • Average number of sick days per employee 8.5% • Number of union grievances 0 Exercise responsible fiscal management to support quality service • Net expenditure variance $170,466

  31. Future • Risk reduction post ongoing child protection services (risk assessment rating on e-forms) • Child needs decreased and/or child strengths increased post service (Strengths and Needs Assessment on e-forms) • Caregiver needs decrease and/or caregiver strengths increased post service (Strengths and Needs Assessment on e-forms) • Children with fairly long or long-term relationships (ONLac)

  32. Challenges • Data extraction • Rich data in e-forms – can’t run reports • Level of expertise • Lack a statistician or researcher • Technical - running reports • Obtaining ONLac data • Amount of available data is overwhelming – need to ensure we are “counting” (measuring) the right things • When implementing several new initiatives simultaneously, don’t know which ones impact on agency data changes (outcomes) • Patience – other jurisdictions implementing SOS don’t begin to see for 2-3 years into implementation

  33. Rewards Exciting • Balanced scorecard keeps evolving as new initiatives compel us to evaluate their impact on client outcomes • HUGE learning experience • Rewarding to know that we’re doing many of the right things and doing them right • Challenging to be able to set goals to do better • Great to have a “bird’s eye” view of our performance

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