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NASCOE MIDAS Overview August 5 – 6, 2010

NASCOE MIDAS Overview August 5 – 6, 2010. Interfaces. Entry system. Funds Management. Interfaces. Eligibility. Financials. Today’s World. A Business transaction. Integrated System Scenario with MIDAS. A Benefits Application. Rules engine Eligibility. Grantor. Funds Management.

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NASCOE MIDAS Overview August 5 – 6, 2010

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  1. NASCOE MIDAS Overview August 5 – 6, 2010

  2. Interfaces Entry system Funds Management Interfaces Eligibility Financials Today’s World A Business transaction

  3. Integrated System Scenario with MIDAS A Benefits Application Rules engine Eligibility Grantor Funds Management Financials

  4. Overview Three Business Process Teams created to support the MIDAS program • Marketing Assistance Loans • Initial scope – Loan Origination • Common Processes • Scope – Customer Data, Eligibility, Entity, Fiduciary • Common Land • Scope – Farm Records, Acreage Reporting, GIS

  5. Overview Primary Tasks • Analyze current business processes and policies • Identify and implement process improvements (example: reduced cycle time, reduced defects, reduce # of forms, etc…) • Review/validate business requirements, and business rules

  6. MIDAS Teams MIDAS Detail Teams • 2 year detail from State and County Offices • Subject Matter Experts (SME) • Over 258 years of FSA Experience

  7. Overview Primary Tasks • Support requirements gathering activities • Support Organizational Change Management (serve as change agents) • Proof of Concept (POC) • Initial Operating Capacity (IOC) • Full Operating Capacity (FOC) • Lead deployment efforts for POC/IOC/FOC

  8. Common Processes Business Team Lisa Berry, Team Lead Focus on: • Customer Name and Address Information • Individuals & Businesses • Entity Information (businesses only) • Fiduciary Relationships • Producer Eligibility 8

  9. Common Processes Business Team • Common Processes Team Members • Julie Pena (Oklahoma) • Steven Stark (Nebraska) • Gina Smith (Missouri)

  10. Land Data and Acreage Reporting Business Team Elizabeth Miller, Team Lead Focus on: • Geospatial Information System(GIS) • Common Land Unit (CLU) • Crop and Commodity Tables • Workflow Analysis • Maintenance

  11. Land Data and Acreage Reporting Business Team Focus on: • Acreage Reporting • Annual Acreage reporting process • Farm Records System • Land Data and GIS Integration • Creation and Maintenance of Farm Records

  12. Example – “To Be” Acreage Reporting Workflow

  13. Land Data and Acreage Reporting Team • Land Data and Acreage Reporting Team • Dan Holen (Minnesota) • Michelle Larkin (Michigan) • Darrin Watkins (Texas) • Tara Wedemeyer (New York) • Gwen Uecker (North Dakota)

  14. MAL Team - Activities To Date Laura Schlote, Team Lead Focus on reducing: • Overall lead time • Application to Payment processing • Number of forms • Number of improper payments findings 14

  15. Achievements To Date Policy Changes (implemented or being implemented) • Allow loan requests to be accepted by phone • Allow producers to get lien waivers prior to loan request • Allow producers to request measurement service up to 30 days prior to loan request 15

  16. Achievements To Date Forms (implemented or will be implemented) • Improved CCC-679 Lien Waiver • Eliminated CCC-674 (incorporated into CCC-601) • Combined CCC-677 and CCC-678 (SAP system) 16

  17. Marketing Assistance Loan Team Marketing Assistance Loan Team • Ned Johnson (Wisconsin) • Jean Knight (Maryland) • Mary Porter (Georgia) • Michael Walter (New York)

  18. What is POC, IOC & FOC POC – Proof of Concept Vision of a solution using real system • A functioning system with a limited number of capabilities (a preselected number of business scenarios / processes / process steps) • Standard out of the box SAP software functionality • Limited set of data loaded in the system

  19. What is POC, IOC & FOC IOC – Initial Operating Capability Production system for Common Programs, MAL and Acreage Reporting • Parallel operation in both new SAP software environment as well as legacy systems • Enable new business processes and new look and feel with SAP software • Organizational Change Management to include training on new roles, skill sets, etc.

  20. What is POC, IOC & FOC FOC – Full Operating Capability Capability to operate all programs within the new SAP software environment • Legacy systems retirement including System 36 • Continued Organizational Change Management (OCM)

  21. Importance of Organizational Change Management • MIDAS will impact people + process + technology • Changes to processes do not succeed without transformation within the organization itself • Changes in knowledge, skills, and activities • Changes in roles and responsibilities • Changes that impact people’s day-to-day work life • Change is NOT easy, but necessary. • Mitigates Risks • Project failure increases with the magnitude of change • Benefits Realization

  22. Goals of OCM • To provide a logical path and structured approached for moving from current business delivery system to changed/new way of business delivery. • Get the people, processes and systems ready for changes • To speed the adoption of the changes and accelerate the return of it’s value

  23. Approach • Scope • MIDAS OCM will focus on addressing changes specific to the development, design, implementation and deployment of MIDAS • MIDAS OCM Strategy • Stakeholder Engagement • Communications • Organizational Readiness • Training • Alignment with other modernization initiatives, such as FSA-FMMI; Enterprise Data Warehouse (EDW); BPMS and WBSCM • Involvement of FSA Employees, Agency Partners and Other Key Stakeholders, such as NASCOE

  24. Approach Stakeholders/Sponsors Leadership/Management User Community FSA Organization Assess Inform Prepare Educate

  25. OCM Team • The team will: • Implement OCM activities and measure and monitor change management efforts • Foster a culture of continual improvement within FSA • Work closely with all of FSA to ensure OCM goals and activities are implemented and meeting the desired needs

  26. OCM Activities to Date . . . • Established enterprise wide FSA Modernization Communications Team • Conducted MIDAS Project Kick Off • Completed 1st phase of Stakeholder Analysis for the enterprise-wide Communications plan • Identified audience, communications vehicles, determine appropriate frequency of each communication vehicle and measurement methods .

  27. OCM Activities to Date . . . • Conducted internal (FSA Staff) MIDAS Project Team training • Lean Six Sigma Training (LSS) • SAP Software Training • MIDAS Website Launch (http://www.fsa.usda.gov/FSA/midas?area=home&subject=landing&topic=landing) • Draft MIDAS Newsletter • Draft MIDAS brochure • LSS site visits, Listening sessions, and NASCOE meetings.

  28. Questions?

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