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SoftTeC 2010 Improving Testing Competence

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This presentation by Kalyanam Kannan from Sonata Software Limited delves into improving testing competencies across various levels. It covers individual, project, and organizational aspects, emphasizing assessment and enhancement techniques, analytics tools, governance, and frameworks. Key topics include industry best practices, certification pathways, knowledge management, and community engagement. With a focus on continuous improvement, this session provides valuable insights for professionals seeking to elevate their testing skills and the overall quality of software delivery.

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SoftTeC 2010 Improving Testing Competence

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  1. SoftTeC 2010Improving Testing Competence Presented by: Kalyanam Kannan Sonata Software Limited

  2. Agenda • Test Competency – Overview and Outlook • Individual Testing Competency – Assess and Improve • Project Level Testing Competency – Establish and Enhance • Business Level Testing Competency – Develop and Differentiate • Summary & QA 1

  3. Individual Test Competency • Analytic Approach • Mastering Techniques • Industry Best Practices • Framework Based Approach • Requirement Management Tools • Test Management Tools • Defect Management Tools • Release Management Tools • Certifications • Domain Expertise • Compliances • Audits • Highlights: • Testing Forums and Community • Self Rate Cards • Estimation Models (Effort Calculators) • Mentoring Models • Knowledge Portals Analytics Tools Evaluation 2

  4. Test Competency - Projects • Highlights: • Centralized Systems • Governance • Measurable Deliverables and Processes • Knowledge Management (Regression, Business Enhancements, Optimization) 3

  5. Test Competency - Organizational Business Delivery • Standard Processes • Hybrid Techniques (OATD, RBT, LP, Frameworks etc) • Tools (estimation, execution & management) • COE (Support, Tools, Training, Audits) • Offerings • Domain • Partnerships • Patents • Delivery Models • Market Analytics • Conferences & Events • Highlights: • CMMi, TMMi, TPI • SLA, Metrics • Associations (HP, IBM, SAP etc) • Forrester, Gartner, IDC etc 4

  6. Test Competency – Improvement Strategy • Individuals • CSTE, ISQTB, CSTM etc • Forums (SQA, BSPIN, OWASP etc) • Projects • Models (WF, Agile etc) • DDE, Defect Density, SLA etc • Organizations • Assessment (Qcheck etc) • CMMi, TMMi • Partnerships (SAP, HP, IBM etc) 5

  7. Company Overview Business : Background & Focus Areas • Inception in 1986 • Operations in USA, Europe, Middle East & India • FY 09-10 group revenue of USD 292 million Achieving Operational Excellence • 2850+ people strong and growing • 8 Development Centers worldwide : 4 in Bangalore, 1 in Hyderabad & 3 in Hannover, Germany • Solution Accelerator-led delivery • SEI CMM Level 5 assessed and ISO 9001 : 2000 certified • Listed company, consistent track record of growth & profitability World Class People • Track record in attracting and retaining premium talent • Customer-oriented work culture • Value-driven leadership 6

  8. Sample- Testing Services Snapshot 7

  9. Summary • Assess – Advice – Act (Individual, Projects and Organizations) • Conduct Workshops and Training Programs • Platform for Building Testing Community Ecosystems • Expectations and Goals – Realism • Monitor and Measure – Continuous Improvement 8

  10. Q&A

  11. Thank You

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