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Learn how Canadian utilities manage water loss through benchmarking strategies. Compare, improve, and evolve water management practices to save resources and improve efficiency. Discover best practices and share experiences.
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Canadian Utilities Learn to Fly through Benchmarking of Water Loss Management Christine McCormack, P.Eng. September 13th, 2005
Benchmarking Evolution • Introduction to NWWBI • Collecting PM data • Comparison of results • Water loss management strategies and best practices
How well are we doing? • How well do we compare • with similar organizations? • Are we getting value for money? • How can we improve? What is Benchmarking?
The Early Days • Pilot study in 1997 – NRC, four wastewater utilities & Earth Tech • Determine utility goals • Ensure apples-to-apples comparison through on-site data collection • Water Utilities joined in 2001
National Benchmarking 34Wastewater Utilities 32Water Utilities 15Stormwater Utilities
Water Loss in 2001 • “Unaccounted for water” • Many using PM “% of supply” • Adopted PM of m³/km/day of UFW • Leak detection primary strategy • Relevant to Reliable and Sustainable Goal
2000 UFW m³/km/day Min 55 L/conn/day Max 545 L/conn/day
Metric vs Process BM Metric Benchmarking Process Benchmarking • How to Close the Gap • Improved Knowledge • Improved Practices • Improved Processes • Identify Performance Gap: • How much • Where • When Management Commitment Employee Participation SUPERIOR PERFORMANCE
Water Loss Task Force • Conference calls • Breakout session at the Annual Workshop • Sharing of BPs: IWA Water Balance, InfraGuide, AWWA etc • Sharing of water loss reduction strategies
Water Loss in 2005 Non-Revenue Water • Transmission only systems PM: m³/km/day • Distribution & Integrated systems PM: L/connection/day
2003 NRW L/conn/day Min 105 L/conn/day Max 655 L/conn/day
Mission: Performance Improvement • Learn from others • Validate existing best practices • Report back on PII at Annual Workshop – solutions, problems, ideas • Group peer pressure
2005 Workshop - Abbotsford • Previously had separate fire and domestic line to ICI customers • New practice – combined domestic and fire line • Eliminates unauthorized use • Reduces O&M $
2005 Workshop - Calgary • Water demand management – reduce per capita demand by 33% by 2032 (no change in total consumption despite 50% growth) • Temporary DMAs, leak detection, main replacement, meter calibration
2005 Workshop - Peel • 7 pressure zones • 124 zone valves to maintain zone integrity = 248 dead end mains • Flushing required to maintain water quality • Pressure zone bypass (small f pipe and control valve) with minor constant flushing minimizes flushing volumes, reducing NRW and $ but maintaining water quality
Benefits of Water Loss BM • Compare water loss to peers • Share methodologies for estimating Water Balance components • Share Canadian experiences with water loss reduction strategies • Validate best practices by monitoring PM results
Conclusions • Canadian utilities now have data to manage their water loss • Water loss management has many strategies and applies to most of the utility goals • Next steps: Collect ILI data