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FLEET MANAGEMENT. FINANCIAL & ADMINISTRATIVE SERVICES. GEORGE BAKER. CENTRAL SERVICES DIRECTOR . Vision Statement.
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FLEET MANAGEMENT FINANCIAL & ADMINISTRATIVE SERVICES GEORGE BAKER CENTRAL SERVICES DIRECTOR
Vision Statement To continue to be recognized as an industry leader in providing efficient and cost effective fleet management services. This will be achieved through a visionary leadership team that is committed to the perpetual pursuit of excellence. The best way to predict the future is to create it. Strategic planning, benchmarking, and goal achievement will determine the destiny of the Fleet Management Division.
Mission Statement * To provide vehicles that are safe, reliable, and environmentally-sound, at competitive prices * To provide honest, responsive, effective and efficient fleet services to our customers * To maximize the return on investment (ROI), and the long-term value of the fleet investment * To provide high quality internal and external services * To know and respond to fleet customer desires, needs, and requirements * To reinvest and reinvent to maintain the viability of the fleet management function
FLEET MANAGEMENT Office administration 1 staff Director: 1 Managers: 2 Floor Personnel customer service Lease/Rental Program $2.7 million FY 2006-7 Budget 3 staff 33 staff 2 staff 7 staff $0.32 million $2.03 million $5.22 million $3.18 million
VOLUSIA COUNTY FLEET COMPOSITION - TOTAL 2,298 PIECES of EQUIPMENT (AUG 2008) 381 patrol cars (16.6%) 104 ATV, golf carts, buses, forklifts, misc. vehicles (4.5%) 172 sedans (7.5%) 68 mowers (3.0%) 575 light trucks, SUV’s (24.9%) 103 heavy and special usage trucks (4.5%) 94 rescue vehicles (4.1%) 537 equipment (23.4 %) 47 tractors (2.0%) 114 vans (5.0%) 103 engineering vehicles (4.5%)
SCOPE OF SERVICES AVAILABLE 5 Facilities and Field Service PREVENTIVE MAINTENANCE AND REPAIRS, EAST/WEST FIELD SERVICE TRUCKS, GENERATOR PM & LOAD BANKING, FIELD SERVICE PM’S, EMERGENCY RESPONSE, ACCIDENTS, INTRA-GOVERNMENTAL, FORD & GM IN-HOUSE WARRANTY, PARTS INVENTORY AND ISSUE AT 3 LOCATIONS INDIAN LAKE ROAD TOMOKA LANDFILL MOSQUITO CONTROL DELTONA SHOP LUBE SHOP BODY SHOP LIGHT EQUIPMENT SHOP HEAVY EQUIPMENT SHOP
FUEL AND OIL 6 FACILITIES (7th U.C.) and MOBILE FUEL DELIVERIES MOBILE FUEL TRUCK TOMOKA LANDFILL NEW SMYRNA BEACH HOLLY HILL DELAND ROAD & BRIDGE INDIAN LAKE ROAD OSTEEN ROAD & BRIDGE
ACQUISITION AND DISPOSAL LEASE/RENTAL PROGRAM, REPLACEMENT PROGRAM, EQUIPMENT PURCHASE, AUCTION AND DISPOSAL, POOL CAR RENTAL (797 LAST YEAR) FINANCIAL INFORMATION MONTHLY BILLING, UTILIZATION REPORTS, FLEET EXPENDITURE ANALYSIS SPECIALIZED SERVICES FABRICATION, TAGS & TITLES, MAINTENANCE TRAINING, CDL TESTING
FISCAL YEAR 2006-7 AVERAGE MAINTENANCE HIGHLIGHTS OIL CHANGES in-house 3,817 vendors 666 total 4,483 # of TIRES ISSUED 3,539 # of INVOICES PROCESSED (and in dollars) 15,759 ($10,754,312) FUEL GALLONS ISSUED 2,228,219 BILLABLE MECHANIC HOURS 51,933 POOL CAR RENTALS 797 TOTAL # of REPAIR WORK ORDERS 16,740 # of ROAD CALL WORK ORDERS 2,443 # of VENDOR REPAIR WORK ORDERS 1,747
HOW WE MANAGE 00 COMPETITIVE STRATEGY To be competitive you must perform activity-based costing of your organization, and then benchmark against other public and private service providers. Then out-source or in-source for competitive advantage
SUCCESSES • MAINTENANCE SERVICES PARTS OPERATIONS • High quality work * Low mark-up on parts (15%) • Low labor rate ($55/hr) * Automated bar-coded inventory control • No mileage charge for field service * Responsive vendor support • Average 35% below private rates * 80% parts on-demand fill rate • LEASE / RENTAL PROGRAM FUEL OPERATIONS • Centralized management * 10-15 cents a gallon below local prices • Standardized fleet * Inter-local agreements with 10 agencies • On-time vehicle replacement * Facility up-grade program • Unbeatable rates * Field fuel deliveries • Life cycle optimization * Mobile fueling (5 trucks) • * Fuel capacity master-plan • DAILY POOL CAR RENTALS • Very low rates • Seasonal and short-term use vehicles
Future goals BIO-DIESEL Look...a hybrid vehicle Fuel economy Low pollution • CONTINUE TO PURCHASE FUEL EFFICIENT VEHICLES (Impala) • CONTINUE TO PURCHASE ENVIRONMENTALLY-FRIENDLY HYBRID-ELECTRIC AND FLEX-FUEL VEHICLES • BEGIN THE USE OF BIO-DIESEL FUEL • INSTALL A PASSIVE (RADIO FREQ.) FUELING SYSTEM FOR EACH VEHICLE IN THE LEASE/RENTAL FLEET • COMPLETE FUEL SITE INTER-LOCAL AGREEMENT WITH V.C.S.B. • CONTINUE COLLABORATIVE PLANS FOR A GARAGE AND FUEL SITE TO BE USED BY V.C., VOTRAN, AND V.C.S.B. • GO ‘GREEN’ IN ALL OPERATIONS PER COUNTY GOALS GO ‘GREEN’