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ORGANIZATIONAL CULTURE

ORGANIZATIONAL CULTURE . Chapter 7 Lecture 4. CULTURE REVIEWED . Organizations also have a learned, shared, interrelated set of symbols and patterns of basic assumptions The culture help the organizations cope with problems it faces external adaptation internal integration.

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ORGANIZATIONAL CULTURE

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  1. ORGANIZATIONAL CULTURE Chapter 7 Lecture 4

  2. CULTURE REVIEWED • Organizations also have a learned, shared, interrelated set of symbols and patterns of basic assumptions • The culture help the organizations cope with problems it faces • external adaptation • internal integration

  3. CULTURE HELPS ORGANIZATIONS INTEGRATE INTERNALLY (PPS) AND ADAPT/SHAPE EXTERNALITIES (6 GLOBAL ENVIRONMENTS) TO SURVIVE , • Culture permeates the organization • Through knowledge acquisition • Organizational symbols • Organizational stories • Organizational rites

  4. ORGANIZATIONAL KNOWLEDGE • Explicit—formalized and widely distributed • Implicit—norms or “how we do things around here”

  5. EXAMINE ORGANIZATIONAL SYMBOLS • What language is in use and where? • Who is pictured on annual reports, web pages, or brochures? • What colors represent the company; where are they used? • What logos are in use?

  6. ORGANIZATIONAL STORIES TELL US • what the employee is supposed to do when in doubt • what to do when a high-status person breaks the rules • how the little person advances within the organization

  7. ORGANIZATIONAL RITES REINFORM NORMS • Rites of degradation dissolve a person’s organizational identity • Rites of enhancement recognize accomplishments or enhance power • Rites of renewal lubricate social relations • Rites of conflict reduction reduces conflict by partitioning it • Rites of integration revive common feeling

  8. NATIONS TRADITIONALLY SHAPE ORGANIZATIONS Business culture

  9. BUT INFLUENCES COME FROM MULTIPLE SOURCES • Professional training/groups • Family • Subgroups, e.g., R&D or accounting

  10. INCREASINGLY WE ALSO SEE • business influences come not only from domestic influences but also from international and global business activities, e.g., • subsidiaries • joint ventures and other strategic alliances

  11. OFTEN CREATING CULTURE CLASH • between parent and subsidiary • among managers

  12. THUS IN A GLOBAL WORLD, BUSINESSES BECOME CULTURAL CONDUITS See page 207 of Introduction to Globalization and Businessby Barbara Parker

  13. BUSINESS INFLUENCES CULTURE THROUGH • Global entertainment and electronic media • Global travel • Global language • Global demographic groups • Global elite • Global teens • Business behaviors

  14. GLOBAL INFLUENCES OF BUSINESS ON CULTURE • Make global businesses more central to • Cultural change • Cultural concerns • And cause them to interact more with social actors such as NGOs and governments

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