The Coverdale Systematic Approach to Delivering Successful Projects

1. The Coverdale Systematic Approach to Delivering Successful Projects The Coverdale Project Management Portfolio

2. Contents

3. Background We work in a world of constant change, where senior leaders, managers and team members are required to manage and deliver projects. Whether delivered by dedicated Project Managers or those working on projects in addition to the day job, delivering projects creates significant challenges that all too often compromises results delivery. What can be done to equip your people with the tools and skills they need to manage these challenges and deliver successful projects? Enable your people to develop real skill and proficiency in applying a proven, simple and effective project delivery method. In parallel, equip them with the fundamental skills of human cooperation, so that they can lead and contribute positively to successful projects. main menu

4. Project Management Definition Project management is “the application of processes, methods, knowledge, skills and experience to achieve the project objectives.” General A project as “a unique, transient endeavour, undertaken to achieve planned objectives, which could be defined in terms of outputs, outcomes or benefits.” A project is usually deemed to be a success if it achieves the objectives according to their acceptance criteria, within an agreed timescale and budget. The project manager is responsible for day-to-day management of the project and must be competent in managing the six aspects of a project, i.e. scope, schedule, finance, risk, quality and resources. Well-developed interpersonal skills such as leadership, communication and conflict management are also vitally important. The Association of Project Management (APM) Body of Knowledge (Sixth Edition) main menu

5. Skills and Attributes of an Effective Project Manager main menu

6. Coverdale Insights There are many accredited Project Management training and qualifications available (APM, PMI and PRINCE2 for example ), which predominantly focus on the more technical and contextual attributes of Project Management. However, our history and experience tells us that all to often there is a gap in an individual’s ability to practically and effectively apply these attributes across different types of projects. At Coverdale, we recognise that delivering successful project outcomes is dependant on these technical and contextual attributes being consistently underpinned by the successful application of leadership and cooperative skills, along with consistently demonstrating the right behaviours. Coverdale’s Systematic Approach to Delivering Successful Projects, is a simple and highly effective method for individuals, teams and organisations in a world of increasing volatility, uncertainty, complexity and ambiguity. main menu

7. Why Coverdale? Coverdale’s Systematic Approach to Delivering Successful Projects, developed through 50 years of experience and application, provides the common language and method of working to deliver projects successfully, time and time again. Our Project Management Portfolio offers a range of immersive workshops based on the practice of experiential learning, that will equip anyone involved in project management and delivery with the method, tools and skills they need to deliver successful projects. Our Project Management workshops: • Are delivered by Coverdale professional coaches with significant, relevant, hands-on project management experience. • Create an environment where people can try things out, learn with and from each other, enabling individuals and teams to develop the practical skills that are essential for effective project contribution, management and leadership and that they can immediately apply in their organisation. main menu

8. Our Project Management Portfolio Project Management Workshops We offer a range of Project Management Workshops; from an introduction to project management, to fundamental project management principles, practices and tools, right through to developing enhanced skills, leading a project team, and managing a portfolio of projects. All of our hands-on workshops are underpinned by our proven Systematic Approach to Delivering Successful Projects. They are delivered by Coverdale Coaches with a wealth of relevant project management experience gained from years of application in all kinds of organisations. Each workshop can include dedicated time for the skills to be applied to real projects from your organisation – this enables people to build confidence and progress projects within the coached learning environment of the workshop. Whether people are new to project management or are more experienced practitioners, our workshops ensure that individuals and teams develop real skill in applying the essential methods, tools, techniques and behaviours that enable projects to be managed well and delivered successfully. main menu

9. Our Project Management Portfolio Bespoke Project Management Workshops Our Project Management Workshops can be tailored to your specific organisational requirements, processes and tools, and could include: • Sharing of individual and organisational knowledge and experience • Alignment to your specific organisational processes and governance • Working on real organisational improvement projects in a coached environment • Proactive engagement with key stakeholders, clients and team Bespoke Project Management Support Portfolio We also offer a range of additional value-added services including the role of the Project Sponsor, ensuring effective project start-up and establishing an effective Project Management Office. main menu

10. Project Management Portfolio Skill Standard Portfolio Bespoke Project Management Support Portfolio The Professional Project Manager • Demonstrate skill in project management skills and attributes • Demonstrate skill in observation and giving and receiving feedback • The role of the Project Sponsor • Project start-up • Creating and leading high performance project teams • Establishing an effective Project Management Office Bespoke workshops – tailored to align with your organisational requirements, processes and tools. Involvement in Project Delivery Enhanced Project Management Principles, Practices and Tools Bespoke Support • Demonstrate skill in using project management tools • Understand key steps and stages of managing a project as part of a portfolio • Implement project management skills and attributes Fundamental Project Management Principles, Practices and Tools • Understand the main tools that support project management • Understand key steps and stages of managing a project • Understand project management skills and attributes Understanding 2 - 3 Days Level of Competence Introduction to Project Management 3 - 4 Days • To introduce the key attributes of project management in an abbreviated format. • To demonstrate the benefits of a consistent approach to project delivery. 2 - 3 Days 3 - 4 Days 2 - 3 days Awareness 3 - 4 days 1 Day Contributing Directing Managing main menu

11. Coverdale’s Systematic Approach to Delivering Successful Projects Manage Information & communicate Identify/Define Develop Deliver Close Out Approval to Deliver Confirm all Deliverables Completed Approval to Develop • Manage Information & Communicate Resources, skills, client expectations, budgets, risks, issues, ideas, options Current situation, background & stimulus for the project Client Satisfaction New information, changes, on-going risk analysis Review Action Potential Projects Project Aim Project Plan High Level Plan Project Scoping High Level Aims Confirm Phase Completed End of project review against Aims and benefits Phase 1 Detailed Plan High Level Plans Confirm Phase Completed Phase 2 Phase 1 Aim Phase 1 Plan Phase 3 Phase 2 Aim Phase 2 Plan Phase 3 Aim Phase 3 Plan Strategy Alignment Portfolio Alignment Project outline and Execution strategy Detailed AIMS Roles & responsibilities Costs and benefits High level milestones and high level risk Frequent Reviews • Progress - against aims, plans, milestones, critical path & change control • Team process - project systems/procedures, how are we working?, improvement plans • Learning and • improvements • to be carried • forward main menu

12. Introduction to Project Management – 1 Day Purpose • To introduce the key principles, practices and tools of project management and demonstrate the benefits of a consistent approach to project delivery • To develop an understanding of what’s required to manage successful projects Key Content • The key stages and tools for managing a project, and the key skills required to lead successful project teams and projects Who Should Attend? • Anyone taking on responsibility for managing projects or making a significant contribution to projects • Anyone who may have experience contributing to or managing projects, but may not have benefited from any focused training in project management principles, practices and tools main menu

13. Workshop OverviewIntroduction to Project Management 1 Day Example main menu

14. Fundamental Principles, Practices and Tools2, 3 or 4 days Purpose • To develop a practical, hands-on understanding of the key principles, practices and tools of project management, and the key steps of managing a project • To introduce the key skills and attributes required to lead successful projects Key Content • Managing different types of projects and reducing the level of uncertainty • Applying key steps including managing stakeholders, activity and work breakdown methodology, critical path networks and risk management • Assigning and monitoring project roles and responsibilities Who Should Attend • Anyone who has responsibility for managing projects, either as their primary role or as an addition to the day job • Some project management experience is useful but not essential main menu

15. Workshop OverviewFundamental Principles, Practices and Tools2 Day Example main menu

16. Workshop OverviewFundamental Principles, Practices and ToolsBespoke Workshop 3 Day Example main menu

17. Enhanced Principles, Practices and Tools2, 3 or 4 Days Builds on our Fundamental Principles, Practices and Tools workshop Purpose • To develop skill in applying the key principles, practices and tools of project management, and the key steps and stages of managing a project • To enhance skills and attributes required to lead successful projects, such as effective delegation and gaining the commitment of others Key Content • Managing a portfolio of projects (ensuring all their outcomes are met) and multiple stakeholder requirements • The skills and attributes required to lead high performance project teams Who Should Attend • Anyone who has responsibility for managing a portfolio of projects and leading project teams. Participants will have attended the Fundamentals workshop and will be looking to further develop their knowledge and skills main menu

18. Workshop OverviewEnhanced Principles, Practices and Tools3 Day Example main menu

19. Workshop OverviewEnhanced Principles, Practices and ToolsBespoke Workshop 4 Day Example main menu

20. The Professional Project Manager Purpose • To demonstrate individual skill in successfully applying all of the project management principles, practices and tools • To enhance skills and attributes required to develop and lead successful project teams, such as observation, giving and receiving feedback and effective negotiation and communication Key Content • Attributes of an effective project manager including action centred leadership, observation, giving and receiving feedback and effective negotiation and communication • Individual lead projects and receive peer feedback on their application of core project management and people leadership skills and attributes • Use of different neutral tasks – to reinforce principles of experiential learning Who Should Attend? • Anyone who is actively managing a project or a portfolio of projects as their primary organisational role main menu

21. Workshop OverviewThe Professional Project Manager2 Day Example main menu

22. Workshop OverviewThe Professional Project ManagerBespoke Workshop 3 Day Example main menu

23. Bespoke Project Management Support FolioExamples include: The above is a generic and indicative overview. We will work with your organisation to determine the most appropriate delivery model tailored to your specific requirements. main menu

24. “Yet again, Coverdale proved to be the number one provider of quality project management programmes. They developed and deliver a customised programme that is always very well received by the participants.Helen Hardy,HR Director, Costa Coffee“The Coverdale Project Management training enabled the BCI teams to learn to use a set of common project management tools and vocabulary and apply them in our day-to-day project work. Their skilled Coaches created a safe space for us to honestly explore the areas that present challenges for us and align on more effective way of managing our projects moving forward. We left the training feeling inspired and motivated and teams across the organisation are already approaching project management much more successfully.” Better Cotton Initiative main menu