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To navigate

To navigate. To steer or manage Generally a ship or an airplane To choose a path of travel over the Web. Navigation: choose a path through a website's information space Key aspect of usability Goal is to help users to Know where they are Give conficence when choosing where to go next.

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To navigate

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  1. To navigate • To steer or manage • Generally a ship or an airplane • To choose a path of travel over the Web. • Navigation: choose a path through a website's information space • Key aspect of usability • Goal is to help users to • Know where they are • Give conficence when choosing where to go next

  2. Navigation Design • Site-level navigation: making it easy for the user to get around the site • Page-level navigation: making it easy for the user to find things on a page • A navigational system is a visual representation of an organizational structure

  3. Navigation: connections • Good navigation builds on good content organization • Choose a navigation system that reflects the content’s organizational structure • Based on users interviews • Visual design and navigation design are interrelated • Choose visual navigation elements that build context for a user

  4. Strategies to create navigation system • Choose appropriate navigation system • To reflect content organization • Choose visual navigation system • To build context for the user • Take advantage of built-in services provided by Web borusers

  5. Three types of navigation systems • Hierarchical • Derived from hierarchical organizational structure • Top down view • Ad hoc • Hyperlinks • Database • Search engines • Bottom down view • The most common is hierarchical, with many ad hoc links added

  6. Rare to use only one • Most websites build on a judicious combination of these three, with one dominant theme • Hierarchical plus hyperlinks very common

  7. A pure hierarchy is rare We add links to facilitate moving around the hierarchy without going all the way to the top; note extra links at bottom level

  8. Global navigation • For a small site, possible to show the major links on every page Global navigation

  9. Global navigation bar can be vertical Global navigation

  10. First, Second, and Third level pages • A navigation bar is necessary if the primary links are not already displayed as part of the page layout • Provide a link back to the home page in secondary pages • Small sites may be served efficently by a global navigation system • A secondary navigation bar to third-level pages, is useful for a more complex system

  11. Showing more levels in the hierarchy • Drop-downs or pull-outs can show the next level

  12. Breadcrumbs • Record of user's trail through the site • You are here, and this is where you came from • Consistency in placement of navigation bar across pages on the site is very important

  13. Breadcrumbs show user “This is where you are, how you got here” Breadcrumbs

  14. Subsites • Required for sites with great complexity • Subsite • Collection of pages within website that can share a common navigational system • Perhaps different from the rest of the website • Links in local navigation give access to subsite • Top-level navigation whitin subsite should afford global navigation

  15. Many sites have subsites Subsites

  16. Ad-hoc navigational system • Hierarchical system can't accommodate all relationships among content items on a site • Insert ad-hoc links once content is in place • These afford connections required by content relationship • More editorial than architectural • Added, perhaps after testing • Convert words or phraces to hyperlinks • Make them into bullets, or place them at beginning or end of paragraph

  17. Ad hoc links are very common

  18. Batabase-driven navigational system • Implements database organizational structure • Bottom-down approach • Often used as a facility ancilliary to the main navigational system • Rarely used as the only navigational system • Even search-engine sites have additional navigation to supplement a purely database-driven system

  19. The most familiar example of database navigation: Google

  20. Building context • Helping users understand where they are and where they are going while visiting a website • Navigational elements helps build context • Visual organizations of text and graphics that display user's options and current position in a site • Bars • Menus

  21. Navigation bars • Collection of links group together on a page • Text based • Graphical • Have ability to display context clearly • But, take longer to download • Problem for limited bandwidth connections • Every image should have named ALT attribute • Hihger maintenance cost • Choice depend on intended audience, access to tools, and expected fluidity of site

  22. Graphical navigation bar

  23. Building context for the user with navigation bars

  24. Graphical navigations • Icons or metaphores as links in navigation bar • Always include text to explain them • Extremly difficult to represent concepts pictorially that are universally understood

  25. Be careful with metaphors: what do these mean?

  26. Intended meanings. Moral: add words, too!

  27. Graphical navigations • Skilled designers created the icons • Test users where from the same company • Had very similar user profiles • It is this hard to creat effective icons for a homogeneous group, • Imagine how hard is it to creat them for a larger group • Best to include accompanying text explaining the icon

  28. So add words!

  29. Effective Labels • Look at the results of your card-sorting interviews • Best resource • Participants named the piles • Patters or trends in those names will be usefull in creating navigation labels • Labeling systems on the Web • There are standard meanings for certain lables

  30. Some standard meanings Label and meaning • Home: the main entry point of a Web site, generally containing the top-level links to the site • Search: find related pages by supplying a word or a phrase • About Us: information about the company that created the site • Shop: browse for merchandise • Check Out: supply shipping and billing information, complete transaction

  31. Consitent navigation • Use labels consistently throughout the site • Consistency is key • Choosing navigation labels • Placing navigation bars on each page • Conventions for placing navigation elements are emerging • “home” -- upper left corner or bottom center • Internal site links on the left side

  32. Menus • Prensent links as • Drop-down list • Scrollable list • As navigation elements, menus helps reduce number of clicks required to reach a page • Con help pack large number of options into a single page

  33. Menus pack in a lot of information; note the dropdown from Software

  34. Menus • Big advantage by reducing the number of clicks • Two disadvantges: • Not all options are visible at one time • The user must act before seeing the menu • Not all users know to do that • Provide efficient navigation alternative • Take great care in selecting lables for menu items

  35. Site maps • Textual • Takes work • For a big site, must be selective • Graphical • Cool—for a small site. • A site map is no substitute for good navigation

  36. Graphical site map example

  37. Frames • A frame is an area of the browser window that stays visible as the user moves from page to page • A simple way to provide global navigation • But hogs screen real estate: you can’t do anything else with that space • May not print • Hard (impossible?) to bookmark • Used much less often than formerly • See Jakob Nielsen, “Why Frames “Suck (Most of the Time)”

  38. Built-in browser services • History of pages visited • Back button • Forward button • Color coding of links • Unvisited • Visited • Active • Don’t mess with the convention that blue is an unvisited link.

  39. Page-level navigation aids • Remember proximity, alignment, consistency: make the layout obvious • Make size of text field box appropriate to the amount of data • How many forms have some box which is MUCH too small for necessary input? • What were those people thinking? • Users do not like text field boxes that forces them to scroll horizontally

  40. Page-level navigation aids • Mark required fields clearly, • with * or Required • Make button placement consistent: • before or after its associated labels • Do not force the user to figure out correct button label association • This waste user's time • Increases input errors

  41. Make input-error reports clear • Best practice is to present form to user again with • All input correctly in place • Message explicitly identifying the problem • Perhaps change the color of the offending box • Show as many errors as possible on one page; • don’t make user correct one error per attempt • Consider using “Go to the next error” • A link to the field causing the problem with and explanation and a link to the next error

  42. Make input-error reports clear • Don’t make user re-enter correct data • Sounds obvious, huh? • Then why are so many forms terrible? • Sales are lost at this point, • in big quantities

  43. Summary • Effective navigation is a combination of • good content organization and • good visual organization • The main navigational system is hierarchical, with a lot of hyperlinks added • Learn from all the bad sites you’ve suffered

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