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Development And Implementation Of A Customized ERP System For Construction

Development And Implementation Of A Customized ERP System For Construction. Bert Debruin President of Alta Pro Electric Ltd. History of AltaPro Electric ltd. Introductions Beginnings Of Our Journey Changes And Adaptations Through Our Journey Where Our Journey Brings Us Today.

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Development And Implementation Of A Customized ERP System For Construction

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  1. Development And Implementation Of A Customized ERP System For Construction Bert Debruin President of Alta Pro Electric Ltd.

  2. History of AltaPro Electric ltd. • Introductions • Beginnings Of Our Journey • Changes And Adaptations Through Our Journey • Where Our Journey Brings Us Today ERP- 4 - CON

  3. Growth History ERP- 4 - CON

  4. Problems With Current Operations • Lack Of Costing Control And Project Analysis • Inconsistent Materials Acquisition Processes • Communication Gap Between Office And Field • Time Spent To Manually Input Duplicate Information • Laborious Manual Process To Transfer Useful Data From Estimates To Projects ERP- 4 - CON

  5. Targeted Solutions • Integrated Timesheets And Purchase Orders That Automatically Apply Costs To The Relevant Project • Integrated Materials Database With Up To Date Purchase Costs • Full Access For Crew Leaders To All Project Documentation • Information Is Input Once And Carried Forward To All Areas Needed • Integrated Solution That Pairs Estimating And Project Management Software ERP- 4 - CON

  6. Benefits Achieved With An ERP • Accurate Daily Job Costing With Key Performance Indicators • Ability To Manage Costs More Effectively • Increased Efficiency And Accuracy Of Information Sharing • More Accurate Manpower Forecasting • Stronger Feedback To Estimating Department With Actual Project Information ERP- 4 - CON

  7. Reasons For A Custom ERP • Adapt The Tools To Your Existing Workflows • Grows Fluidly With Company Growth • New Tools And Workflows Can Be Integrated More Effectively • Competitive Edge – Proprietary Workflows • Developing A ERP Tests Existing Operations • Exposes Current Limitations Providing Growth Opportunities ERP- 4 - CON

  8. Reasons Against Custom ERP • Extended Duration Before Implementation • Testing New Practices In An Un-finalized State • Unfamiliarity With New IT Terminology And Programming Development • Larger Financial Investment Up Front • Disconnect Between Developer And Company ERP- 4 - CON

  9. Major Hurdles • Finding The Right Developers • Do You Speak The Same Language? • Does Your Interpretation Match Their Interpretation? ERP- 4 - CON Image Credit: freedigitalphotos.com

  10. Major Hurdles • Understanding Software Design and Limitations • Differing Operating Systems • Differing Programming Languages • Differing Communication Environments ERP- 4 - CON Image Credit: freedigitalphotos.com

  11. Major Hurdles • Understanding Hardware and Infrastructure Requirements • Internet Bandwidth-Existing Infrastructure • Remote User Accessibility • Security Protocols ERP- 4 - CON Image Credit: freedigitalphotos.com

  12. ERP Requirements For Success • Full Analysis Of Current Workflows Before CMS Development Began • Cross Department Collaboration On Analysis • Asses Effectiveness Of Current Procedures • Employee Input On Ways To Increase Effectiveness ERP- 4 - CON

  13. ERP Requirements For Success • Analysis Of Current Interface Options • How Are Employees Going To Access The Software? • What Are The Limitations? Image Credits: freedigitalphotos.com ERP- 4 - CON

  14. Truths Along The Way • We Didn’t Necessarily Do It Right On The First Try ERP- 4 - CON

  15. Workflow Analysis ERP- 4 - CON

  16. Interface Design ERP- 4 - CON

  17. Challenges • Assuming Our Current Documentation Styles Would Easily Translate Into An Automated System • Assuming The Developers Will Know How To Address Every Design Request Easily ERP- 4 - CON

  18. Summary Of Affected Systems • Human Resources • Contacts And Communications • Estimating And Proposals • Pre-project Planning • Project Management In Office • Site Project Management • Materials Acquisition And Control • Labor Management And Control • Quality Assurance And Quality Control • Project Close Out ERP- 4 - CON

  19. Program Human Resources EXISTING NEW PROGRAM • Manual Entry Of Faxed In And Dropped Off Timesheets • Employee Training Records Not Accessible • Employee Records Kept In Excel With Limited Access • Contact Database In Reference Documents • Direct Input Of Timesheet Entry By Employees • Employee Training Records Visible To All Employees • Integrated Employee Database • Contact Database Directly Integrated ERP- 4 - CON

  20. Estimating And Proposals EXISTING NEW PROGRAM • Estimating Department And General Manager Discuss Gaps In Future Work • Low Level History Of Bid Success • Estimating Documents Need Manually Moved In To Project Files • Estimating Department Has Direct Access To All Project Scheduling • Fully Detailed And Searchable Bid History • Estimating Files Linked Directly To Project In System ERP- 4 - CON

  21. Pre-project Planning EXISTING NEW PROGRAM • Project Manager Approximates Manpower Timelines • Manual Loading Of Estimate Data For Cost And Productivity Tracking • Automated Project Labour Duration Projection • Integrated Information Loading For Cost And Productivity Tracking ERP- 4 - CON

  22. ERP- 4 - CON

  23. Project Management - Office EXISTING NEW PROGRAM • Need To Manually Input Same Information Multiple Times • Various Excel Documents To Track Project Details • Critical Tasks Recorded Manually • All Information Is Entered Once • All Project Details In One System • Critical Task Procedures Produce Automatic Reminders ERP- 4 - CON

  24. Project Management - Field EXISTING NEW PROGRAM • Access To Project Changes Through Printed Documents • Reliance On Email From Project Manager For Status Updates • Reliance On Office Staff To Load Current Material Pricing Into Project Folders • Online Access To All Current Change Documentation • Automatic Alert When A Change Is Approved • Access To Integrated Materials Database With All Current Pricing ERP- 4 - CON

  25. Material Acquisitions And Control EXISTING NEW PROGRAM • Call Or Email Suppliers For Latest Prices • History Of Cost Not Searchable • Shipment Shortages And Damages Not Reported Immediately • Long Term Pricing Agreements • Full History Of All Material Cost Adjustments • Immediate Notification To The Office For Shipment Issues ERP- 4 - CON

  26. Labor Management And Control EXISTING NEW PROGRAM • Labor Allocation Based On Personal Experience • Labor Issues Not Readily Apparent Until Project End • Excel Document Used To Project Number Of People Needed • Requests For Hiring Personnel Done Through Emails • Exact Labor History Of Projected Vs. Actual • Exact Numbers On Labor Overages • Project Overages / Shortages For Specific Type Of Employee • Integrated Detailed Personnel Shortage Alerts Sent To HR CMS-4-PAP

  27. ERP- 4 - CON

  28. ERP- 4 - CON

  29. ERP- 4 - CON

  30. Quality Assurance And Control EXISTING NEW PROGRAM • Company Standards On Paper In Binders • Access To Updated Standards Through Email Or Printed Documents • Crew Leaders Send Training Requests To Office When Needed • Company Standards Filed Electronically • Online Access To Latest Company Standards • Integrated Training History With Alerts ERP- 4 - CON

  31. Project Closeout EXISTING NEW PROGRAM • Project Manager Must Call Or Email Crew Leaders • Project Manager To Discuss Project Completion With Accounting • Online Access / Alerts To Dates Of Completion • Integrated Notifications To Accounting For Project Completion ERP- 4 - CON

  32. Costs To Develop New ERP • Capitalized Costs • Hardware Costs • Payroll For Employee Working With Developers • Revisions During Development ERP- 4 - CON

  33. Costs To Develop New ERP • Non Capitalized Costs • Evaluation Of Alternatives • Research And Development • Training Costs ERP- 4 - CON

  34. How Do We Implement New ERP? • Parallel Adoption • Simultaneous Use Of New And Old Systems • Triple Training • Company Wide Group Training • Individual Site Training • Individual Employee Training ERP- 4 - CON

  35. How Do We Control Implementation? • Gradual Rollout • Improved Standard Operating Procedures • Gather Employee Feedback And Monitor Pain Points • Consistent Support For Employee Adaptation ERP- 4 - CON

  36. How Do We Measure Success? • Increased Productivity • Increased Efficiency • Increased Capacity • Increased Employee Satisfaction • Increased Client Satisfaction ERP- 4 - CON

  37. Validation Of Custom ERP • Measureable Decrease in Wasted Overhead • Improved Quality and Consistency of Information • Ease of Operations For Employees ERP- 4 - CON

  38. How Can The New ERP Be Improved? • Practical Testing of New Workflows • Implement Native Estimating, Accounting, and Inventory Software. • Leverage Cloud Based Computing Power ERP- 4 - CON

  39. Take Away Moments...Future • More Frequent And More Accurate Information • Tighter Integration Of The Entire Organization • Streamlined Workflows • Company Wide Uniformity – Higher Quality ERP- 4 - CON Image Credit: freedigitalphotos.com

  40. This technology adoption project was supported in part by the National Research Council of Canada Industrial Research Assistance Program (NRC-IRAP) ERP- 4 - CON

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