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Measuring the Effectiveness of Online Programs

Measuring the Effectiveness of Online Programs. Liz Pape, CEO Virtual High School www.goVHS.org. Today’s Discussion. Need for online program effectiveness measures Sample of measures in use Discussion of online ed. terms – is there a common language?. About Virtual High School (VHS).

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Measuring the Effectiveness of Online Programs

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  1. Measuring the Effectiveness of Online Programs Liz Pape, CEO Virtual High School www.goVHS.org

  2. Today’s Discussion • Need for online program effectiveness measures • Sample of measures in use • Discussion of online ed. terms – is there a common language?

  3. About Virtual High School (VHS) • A non profit collaborative of 300+ high schools offering innovative online courses • Currently in 9th year of online course delivery • $10M and 5 years of R&D effort

  4. VHS Thought Leadership • The Virtual High School: Teaching Generation V, Andrew Zucker, Robert Kozma • Guide to Online High School Courses (www.nea.org/technology/onlinecourseguide.html) • Virtual Schooling: Issues in the Development of E-Learning Policy, Donovan R. Walling (editor) • Virtual Realities: A School Leaders Guide to Online Education, Ismat Adbal-Haqq (editor) • Virtual Schools: Planning for Success, Tom Clark, Zane Berge, editors (April, 2005)

  5. VHS Practice Leadership • Blackboard Course Content Award 2005 • USDLA 21st Century Best Practices Award 2005 • USDLA Best Practices K-12 Course • NCTET Community Builder Award 2004 • Stockholm Challenge 2001 Award

  6. What can online students learn?The Three C’s on Online Education • Content/curriculum • Access to courses not otherwise available • Learning with technology, instead of about technology • Information literacy skills • Online collaboration • Online teams and group projects • Multimedia presentation skills • Critical thinking, project-based learning • Global citizenship skills • Extending the learning experience beyond the classroom walls • Online discussions with students of different cultures

  7. Evaluating your Online Program • Why measure? • What is measured? • Mission statement • Annual goals • Strategic Plan • How is it measured? • Hard data points • Self-reported data • When? • Continuous improvement loop

  8. Sample Online Program Measures of Effectiveness

  9. Mission and Focus • The VHS mission is to develop and deliver standards-based, student-centered online courses to expand students’ educational opportunities and 21st century skills and to offer professional development to teachers to expand the scope and depth of their instructional skills • The focus includes: • Effective online course design and delivery • Scheduled • Asynchronous • Instructor-led • Professional development for online teachers • Quality control/quality assurance • Course design/delivery standards (Guide to Online High School Courses) • Teacher mentoring • On-going professional development • Infrastructure for course delivery • Online Grading System • Online Registration • 21st Century Skills development for Millennial Generation students

  10. Goals – the first place to start • Program growth goals: students, courses, schools • Quality goals: course quality, membership services, preparation of teachers

  11. VHS SCHOOLS

  12. VHS COURSES

  13. VHS STUDENTS

  14. Measuring Effectiveness • Course Quality • Professional Development • Program Services

  15. VHS Performance Metrics-Course Quality • AP pass rates • Course completion rates • # of students taking AP exams • Credit recovery rate • # of external evaluations

  16. VHS Surveys-Course Quality • Satisfaction with VHS course quality: • 92% superintendents • 100% principals • 98% Site Coordinators • Course features, teacher satisfaction: • 92%: engagement in course work • 78%: collaborative learning • 97%: 21st century skills development

  17. VHS Performance Metrics-Professional Development • Professional development grad rate • 1st-semester teacher success rate • % of teachers remaining with FA • # of external evaluations

  18. VHS Surveys-Professional Development • Satisfied with VHS professional development • 99% principals • Applying VHS pedagogy to f2f teaching • 79% teachers

  19. VHS Performance Metrics-Program and Services Quality • Membership retention rates • Seat utilization • # of external evaluations

  20. VHS Surveys-Program and Services Quality • Satisfaction with electronic communications: email • Teachers: 99%, SCs: 96% • Website • Teachers: 97%, SCs: 98% • Newsletter/Annual Report • Superintendents: 86%/68% • Principals: 78%/79% • Teachers: 79%/54% • SCs: 84%/54%

  21. Terminology • What do we really mean when we say: • Course completion rate • AP exam participation rate • Drop-out rate • Student interactions/online discussions • Online teacher • Skilled online teacher • Effective online course • Highly interactive online course

  22. Are online students learning and engaged?

  23. Thank You! Liz Pape, CEO, Virtual High School LPape@goVHS.org 978.450.0411

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