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ASSESSING GEORGIA’S SMALL BUSINESS & ENTREPRENEUR SUPPORT SYSTEMS

ASSESSING GEORGIA’S SMALL BUSINESS & ENTREPRENEUR SUPPORT SYSTEMS. Erik R. Pages EntreWorks Consulting February 16, 2004 GEDA-Atlanta, Georgia. Project Overview. Feb. 2003 : Tifton Summit—Gov. Perdue Issues Call for Action Design Team Created Includes 10 state agencies (over 65 programs)

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ASSESSING GEORGIA’S SMALL BUSINESS & ENTREPRENEUR SUPPORT SYSTEMS

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  1. ASSESSING GEORGIA’S SMALL BUSINESS & ENTREPRENEUR SUPPORT SYSTEMS Erik R. Pages EntreWorks Consulting February 16, 2004 GEDA-Atlanta, Georgia

  2. Project Overview • Feb. 2003: Tifton Summit—Gov. Perdue Issues Call for Action • Design Team Created • Includes 10 state agencies (over 65 programs) • GDITT Office of Small Business and Entrepreneur Support Created • Feb. 2004: Governor’s preliminary plan released

  3. Entrepreneurship in Georgia: A Snapshot • Some of US’s leading public programs • Regional Strength in Atlanta • Sectoral Strength in Manufacturing • High ranks for “Entrepreneurial Energy” • Atlanta ranks No. 1 in INC rankings • Rural regions rank lower • Lower rankings in technology areas

  4. The Team’s Challenge • Improve on Existing Array of Services • e.g., Build on SBDC network • Engage New Customers • e.g., Minorities, New Immigrants • Enhance Rural Support Services • Community and Entrepreneur Support

  5. Building a Support System: Key Issues • Collaboration • Community-Centered Focus • Outreach to New Customers • Links to Education Resources

  6. Collaboration • Multiple service providers/agencies does not equal waste and duplication • System and organization roles must be clearly understood by service providers • Entrepreneurs need to get desired service---how it gets there is irrelevant!

  7. Enhancing Collaboration: Some Ideas • Single state website and 800 number • Single intake approach • “One Stop Shop” replaced by “No Wrong Door” • Employ case manager approach • Coordination of intake procedures (e.g. forms, referrals, etc.)

  8. Community-Centered Focus • Shift Service Delivery to Regional/Local Level • State is not a natural economic unit • Steps to Success: • Train ED professionals in system and appropriate responses (Enet/GDITT Partnership) • Build Local Networks and Partnerships • Link to Local Clusters

  9. Outreach to New Customers • Expand Services in Rural Areas • Replicate East GA College GREDC Program • Fund Rural Demonstration Projects • Outreach to Minorities, Immigrants • Identify new partners (e.g. churches)

  10. Links to Education System • Education/Training is most important system input • Underserved Markets • Non-Traditional Students (e.g. arts majors) • Community Colleges • Expand Youth Entrepreneurship training

  11. For More Information: Erik R. Pages EntreWorks Consulting 3407 North Edison Street Arlington, VA 22207 703-237-2506 epages@entreworks.net www.entreworks.net

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