Formal conflict - PowerPoint PPT Presentation

COMMUNICATION SKILLS for Officials

COMMUNICATION SKILLS for Officials. KEYS TO CONFLICT RESOLUTION. Recognize the conflict Defusing the time bomb: how is it done? Sharpen your skills: what skills are needed?. WHAT IS CONFLICT?. Direct opposition, a clash or disagreement between people

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323 views • 23 slides

CONFLICT RESOLUTION

CONFLICT RESOLUTION. CONFLICT RESOLUTION. RECOGNIZE THE CONFLICT DIFFUSING THE TIME BOMB - HOW IS IT DONE? SHARPEN YOUR SKILLS - WHAT SKILLS ARE NEEDED?. WHAT IS CONFLICT?. DIRECT OPPOSITION, A CLASH OR DISAGREEMENT BETWEEN PEOPLE

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390 views • 22 slides

CONFLICT RESOLUTION

CONFLICT RESOLUTION. CONFLICT RESOLUTION. RECOGNIZE THE CONFLICT DISFUSING THE TIME BOMB - HOW IS IT DONE? SHARPEN YOUR SKILLS - WHAT SKILLS ARE NEEDED?. WHAT IS CONFLICT?. DIRECT OPPOSITION, A CLASH OR DISAGREEMENT BETWEEN PEOPLE

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686 views • 20 slides

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