Industry comparisons - PowerPoint PPT Presentation

Measuring Output and Productivity in Service-Producing Industries

Measuring Output and Productivity in Service-Producing Industries. Barry Bosworth. Services are underrepresented in national statistical systems. Focus on goods production and exportables Socialist systems emphasized Gross Material Product

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402 views • 21 slides

Helpdesk Changes

Helpdesk Changes. Desktop Forum L. Pregernig, 2000-05-29. Helpdesk Changes: Current Situation. Some statistics – “Average Week” “Average week”: 600 calls Answered “first time”: 215 Escalated: 160 by design (eg, EDMS), 225 unresolved to Level 2

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193 views • 6 slides

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