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Chapter 3 Planning Spoken and Written Messages

Chapter 3 Planning Spoken and Written Messages. Business Communication , 14e Lehman and DuFrene. Chapter 3. Process for Planning and Preparing Spoken and Written Messages. Chapter 3. Step 1 Determine purpose and channel. Step 2 Envision audience. Step 3 Adapt message to audience.

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Chapter 3 Planning Spoken and Written Messages