'Service improvement' diaporamas de présentation

Business Cases - do not have a good reputation

528 views • 40 slides

Dr Alison Machin - October 2015 Email: alison.machin@northumbria.ac.uk Twitter: @ DrAlisonMachin

Delivering a high quality student experience in interprofessional education: experience, challenge and opportunity. Dr Alison Machin - October 2015 Email: alison.machin@northumbria.ac.uk Twitter: @ DrAlisonMachin. Aims of the Presentation.

554 views • 39 slides

Challenge 2014

426 views • 32 slides

Mapping Psychological Therapy Services

483 views • 30 slides

Many different approaches

Perceptions of LibQUAL the experiences of library directors, administrators & university libraries in Ireland Ciara.McCaffrey@ul.ie. Many different approaches. Analysis. Interpretation. Benchmarking. Disseminating the results. Action plan. Action plan. What changed?. Library as place

550 views • 29 slides

Many different approaches

Perceptions of LibQUAL the experiences of library directors, administrators & university libraries in Ireland Ciara.McCaffrey@ul.ie. Many different approaches. Analysis. Interpretation. Benchmarking. Disseminating the results. Action plan. Action plan. What changed?. Library as place

404 views • 29 slides

Orthotic Service Re-design

Orthotic Service Re-design. Robert Jones Head of Therapy Services East Sussex Hospitals NHS Trust Fiona Jenkins Head of Physiotherapy South Devon Healthcare Foundation Trust. April 2007. Collaborative Working. Framework for management of change Service improvement

399 views • 28 slides

Disability Leasing Model (DLM)

Disability Leasing Model (DLM). For Secretary Owned Shared Supported Accommodation. Presentation For Community Service Organisations. Agenda. 9.45 Registration, Tea and Coffee 10.00 Director, Disability Services, P&RM Background / Context

373 views • 28 slides

Chapter 4 Learning Objectives

Chapter 4 Learning Objectives. Define the meaning of customer service Identify the important elements of service Determine the relationship between sales and the level of service Plan for service contingencies. Customer service .

755 views • 27 slides

Maddy Thomson Programme Head, Standards Learning and Qualifications, Skills for Care Finbar Lillis Skills for Care A

Maddy Thomson Programme Head, Standards Learning and Qualifications, Skills for Care Finbar Lillis Skills for Care Associate, Credit Works (Services) . New routes into university for people working in adult social care.

384 views • 24 slides

STAFF ORIENTATION DECEMBER 18, 2018

STAFF ORIENTATION DECEMBER 18, 2018. Customer relations ( servicom ) prof. osondu akoma. SERVICOM WHAT SERVICOM MEANS TO THE CITIZENS SERVICOM PRINCIPLES SERVICE DELIVERY IN ORGANIZATIONS Service charter SERVICOM index ESSENTIAL COMPONENTS OF SERVICE CHARTER CUSTOMER OBLIGATIONS

528 views • 18 slides

Customer Relationship Management System (Part 2)

Customer Relationship Management System (Part 2). ASPECTS OF CRM. Operational. Front office business support Contact history is recorded No communication gap E.g.- call centers, BPO. Collaborative. Direct communication Cost reduction Service improvement E.g.- mail, internet.

286 views • 17 slides

Consolidating our Strengths:

Consolidating our Strengths:. Collaboration as a means to further contemporary Indigenous knowledge. Amohia Boulton, Gill Pirikahu, Jennifer Tamehana INIHKD Conference, Poulsbo, WA, USA 25 May 2010. Overview. The research collaboration Who we are Principles underpinning the collaboration

349 views • 14 slides

Block 1 Overview

253 views • 13 slides

1000livesplus.wales.nhs.uk

Professor Sue Lister Introducing quality improvement into the education of health and social care professionals. www.1000livesplus.wales.nhs.uk. Welsh Government Policy. 25% of the Health in Wales frontline workforce are to have education / training in Quality Improvement.

385 views • 12 slides

#CILIPS13

#CILIPS13. Ross Martin Policy Director Centre for Scottish Public Policy June 2013. CSPP. Independent, Virtual and Well Read Current Policy Theme: Connecting People & Place Public Service Reform What Shape Scotland?. Ross Martin. Pupil Student Teacher Politician

207 views • 8 slides

USPS/MTAC Work Group

USPS/MTAC Work Group. MOVE Update Initiative November 6, 2002 Angelo Wider and Joel Thomas. MOVE Update Initiative. USPS/MTAC Work Group. Work Group Charter

265 views • 7 slides

MTAC Work Group #82 Parcel Delivery Performance Measurement Effectiveness

MTAC Work Group #82 Parcel Delivery Performance Measurement Effectiveness. Parcel Select Performance. Desired Results Submitted to MTAC Leadership Committee 1. Understand the operations and procedures that affect delivery performance measurement.

227 views • 7 slides

Kate Shone Forum Housing Association Give Us A Chance - Chair

132 views • 3 slides

GP AUDIT

C. NATIONAL AWARENESS & EARLY DIAGNOSIS INITIATIVE (NAEDI). DATA collection, display & analysis. PUSH public into screening/primary care/early diagnosis by raising awareness. PULL public into primary care/screening by ensuring capacity and process is ready for increased attendance.

169 views • 1 slides