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Metropolitan Care & Repair

The Metropolitan Care & Repair DFG Fast Track journey integrates a comprehensive spending review to enhance the process of adapting homes for better accessibility. By promoting a collaborative approach between Occupational Therapists, local authorities, and Home Improvement Agencies, it aims to reduce technical input, visits, and processing time. While delivering positive outcomes like quicker access for clients, it may face challenges such as accelerated spending and limited client engagement time. The team's new approach emphasizes efficiency, with agency approval for grants and budget oversight by the local authority to ensure discretionary yet effective adaptation services.

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Metropolitan Care & Repair

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  1. Metropolitan Care & Repair DFG Fast Track

  2. The Journey Audit Commission Comprehensive Spending Review Francis Phillipa

  3. Working Together For a Solution • Social Care & Health (O.T’s) • Local Authority • Home Improvement Agency. • Agreed team approach • Dissecting the process • Buy in to new process

  4. The New Approach • Level access Showers 60% of referrals. • OT to sit with Agency • Referral to go Direct to Agency. • Reduce Technical Input • Reduce required visits to clients • Agency to approve Grants and hold Budget • Local Authority to monitor and Audit. Discretionary not Mandatory

  5. The New Process

  6. OutcomePositivesNegatives • Can be too Quick for the client • Budget can be spent too Quick • Fewer visits for clients • Enq to Practical Completion, 8 > 10 weeks • Less abortive work for Contractors • Technical Officer Time

  7. Enquiry to Completion

  8. How long do we take to deliver adaptations? Figures are the average number of days

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