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EARSWeb Interface Overview for Call Management and Analyst Teams

The EARSWeb platform by Capgemini provides a comprehensive interface for managing calls related to sub-contractors and analysts. Users can enter their login details to access the main screen and consult all calls for a specific analyst team. The backlog screen allows users to view detailed information about each call, including references and status. The consultation screen provides options to modify or close calls, streamlining the process of call management. This interface facilitates effective communication and task management within the EARS team.

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EARSWeb Interface Overview for Call Management and Analyst Teams

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  1. SCHNEIDER : EARSFULLWEB INTERFACE

  2. ARCHITECTURE EARSWeb Capgemini team EARS Sub-contractors Tickets

  3. EARSWeb URL

  4. Enter your Login Enter your Password

  5. MAIN SCREEN ANALYST TEAM Clic on this link to see all Calls for this Analyst Team

  6. BACKLOG SCREEN Informations about the Call Reference of the Call Consult the Call

  7. CONSULTATION SCREEN

  8. Modify the Call

  9. MODIFICATION SCREEN

  10. MODIFICATION SCREEN Main

  11. MODIFICATION SCREEN Fix and Close

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