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Implementing change. Network of Public Sector Communicators 30 October 2013 Colin MacDonald Government Chief Information Officer and Chief Executive Department of Internal Affairs. When I arrived at DIA. Creating Our Future. Making it real. What’s happening now.
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Implementing change Network of Public Sector Communicators 30 October 2013 Colin MacDonald Government Chief Information Officer and Chief Executive Department of Internal Affairs
Vision for government services • Government digital services will be accessible, effective, efficient, secure and easy to use • Services will be easy to find – people won’t need to know which agency provides which service • RealMe and Govt.nz are foundations for people’s new experience of government services
DIGITAL BY CHOICE DIGITAL BY DEFAULT CITIZEN DEMAND GOVT SUPPLY DIGITAL SERVICE QUALITY DIGITAL BY DESIGN RESULT 10
Principles are the same • “There is nothing more difficult to take in hand, more perilous to conduct, or more uncertain in its success, than to take the lead in the introduction of a new order of things.” • — Niccolo MachiavelliThe Prince (1532)