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Aboriginal Carer Support Project 2009/10

Aboriginal Carer Support Project 2009/10. Prepared by: Viki Brummell, Network Manager, ACARS Clinical Network Candice Dahlstrom, Aboriginal Health Co-ordinator Mehi & Peel Clusters March 2011. Acknowledgments.

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Aboriginal Carer Support Project 2009/10

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  1. Aboriginal Carer Support Project 2009/10 Prepared by: Viki Brummell, Network Manager, ACARS Clinical Network Candice Dahlstrom, Aboriginal Health Co-ordinator Mehi & Peel Clusters March 2011

  2. Acknowledgments I would like to acknowledege the work of Kevin Robinson, Project Officer for this work and pay my respect to the Elders in the Kamillaroi and Aniwan countries who supported Kevin. I would also like to thank the Aboriginal Carers and staff who participated in the project.

  3. Hunter New England Local Health Networks This project focussed on the: 1. Mehi Cluster Aboriginal population 4,642 2. McIntyre Cluster Aboriginal Population 939 3. Peel Cluster Aboriginal population 5,133 4.Tablelands Cluster Aboriginal Population 3,213

  4. NSW Carers Action Plan 2007-2012 Priorities for Action: • Carers are recognised, respected and valued • Hidden carers are identified and supported 3. Services for carers and the people they care for are improved 4. Carers are partners in care 5. Carers are supported to combine caring and work

  5. HNE Carer Action Plan 2008 -2012 Priorities for action linked to this project: • Clearly identify hidden Aboriginal Carers • Identify existing, or develop culturally appropriate information, education programs and resource materials 3. Promotion of Carers NSW Carers Card

  6. Our assumptions Limited access by Aboriginal communities to Carer Support type services due to: 1. the promotion and provision of services often not culturally appropriate 2. services do not meet the expressed needs of Aboriginal Carers 3. services either not available or full

  7. Purpose of the project • To provide Aboriginal Carer Support information to the Aboriginal communities of the Mehi, McIntyre, Peel and Tablelands Clusters – Carers and service providers 2. To consult with the Aboriginal Communities and Aboriginal Service Providers to find out about the needs and issues of Aboriginal Carers

  8. What we did 1. Employed a part time Project Officer for 6 months 2. Elders consulted 3. Steering Committee established 4. Two questionnaires developed: (i) Carers Survey (ii) Aboriginal Staff Survey 5. Liaison with Aboriginal workers to gain their support to get permission to talk with Aboriginal Carers

  9. Survey questions Carer Survey • Do you think of, or consider yourself as a carer? • Are you aware of the services available to support the responsibility of being a carer? • Are you aware of the Carer Support services available to support your health? • As a carer, have you, or do you use any of these Carer Support Services? If yes – which ones? If no- why not? 5. Suggestions for the improvement of information and support services

  10. Survey questions Service Providers Survey 1. Do you think that Aboriginal Carers think of, or consider themselves as carers? 2. Do you think that Aboriginal Carers are aware of the services available to them in their responsibility of being a carer? 3. Do you think that Aboriginal Carers are aware of the Carer Support Services available to support their health? 4. Do you think Aboriginal Carers have, or do use, any of these carer Support Services? If Yes – which ones? If no – why not? 5. Suggestions for the improvement of information and support services

  11. What we found out Carer Survey results: 47 interviews • 77% consider themselves as Carers, 23 % do not - “family are just looking after their own” 2. 56% are aware of services available to support their responsibility of being a carer, 35 % are not aware and 9% are unsure - lack of service provider information

  12. What we found out Carer Survey cont. 3. 38% are aware of Carer Support Services available to support their health, 50% are not aware and 12 % are unsure - lack of service provider information 4. 40% use Carer Support Services, 54% do not and 6% do sometimes - transport, not aware of services, services not available or full The most common response was that services are not promoted or provided in a culturally appropriate way.

  13. What we found out Service Provider Survey results: 54 interviews • 37% of service providers consider that Aboriginal Carers think of themselves as carers, 51% do not and 12 % were unsure - “family are just looking after their own” • 20% of service providers think that Aboriginal Carers are aware of the services available to support the responsibility of being a carer, 67% think they are unaware and 12% were unsure - not enough information, promotion of information

  14. What we found out Service Provider survey results cont. 3. 15% of service providers think that Aboriginal Carers are aware of Carer Support Services available to support their health, 69% think they are unaware and 16% were unsure - “get out and inform the community approach” more advertising/stronger promotion of services improved liaison between service providers

  15. What we found out Service provider survey results cont. 4. 35% of service providers think that Aboriginal Carers use Carer Support Services, 39% think they don’t and 26% think they do sometimes - lack of services in smaller communities - lack of transport - “just looking after their own” - not aware of services - not confident to reach out to services - not culturally appropriate so do not meet the needs of carers

  16. Where to from here? Some of the recommendations from the project: • All Aboriginal Health Education Officers and Liaison Officers be familiar with the Carer NSW Aboriginal Carer Kits and have supplies available + add local information • Service providers commit to working together, be less intrusive and build trust 3. More culturally appropriate Respite Services be made available to communities

  17. Where to from here? cont 4. HNE Local Health Network Services be promoted using artwork provided by Kevin Robinson for all Carer related services - awaiting final approval from Elders and Aboriginal communities across the project clusters and other HNE Clusters.

  18. Artwork and Story Story of Artwork painted by Kevin Robinson 2010 The black dots represent Aboriginal Carers, the red ring represents the physical and mental pain suffered by being a Carer, the yellow ring represents the comfort that is received by supporting Carers. The white line represents the Government Support Procedures for Aboriginal Carers and the black lines represent the Aboriginal Guidance of these procedures

  19. Artwork

  20. Emergency Card – I have a Carer

  21. Emergency Card – I am a Carer

  22. Contact details For more information regarding this project please feel free to contact: Viki Brummell Network Manager, ACARS Clinical Network Tel: 02 67390131 Email: viki.brummell@hnehealth.nsw.gov.au Thank you

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