1 / 15

“Tips and Tools For Becoming A Friendlier Housing Professional”

Learn techniques to connect with others in a meaningful way, including formulas to remember names and principles for improving human relations using the 9 Golden Rules.

sheilarogers
Télécharger la présentation

“Tips and Tools For Becoming A Friendlier Housing Professional”

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. “Tips and Tools For Becoming A Friendlier Housing Professional” Presented By: Marcellus L. Connor, CC

  2. Learning Objectives • Learn Techniques To Connect With Other In A Meaningful Way. • Provide You With Formulas That Will Allow You To Remember Peoples Names. • Become Familiar With Principles For Improving Human Relations Using The 9 Golden Rules.

  3. Getting Acquainted Stack

  4. LET’S PRACTICE

  5. What’s Your Name • http://www.youtube.com/watch?v=PXpn8sjo-94

  6. Remembering Names Is Only An Offshoot For The Desire To Remember The Person Behind The Name. - Dale Carnegie

  7. Name Remembering Formula’s L. I. R A • Look & Listen • Impression • Repetition • Association

  8. Name Remembering Formula's P. A. C. E • People • Action • Color • Exaggeration

  9. Name Remembering Formula’s B. R. A. M. M. S • Business • Rhymes • Appearance • Meaning • Mind Picture • Similar Name

  10. LET’S PRACTICE

  11. I’m Not Here To Make Friends • http://www.youtube.com/watch?v=w536Alnon24

  12. 9 Golden Rules To Building Social Capital. • Don't criticize, condemn or complain. • Give honest, sincere appreciation. • Arouse in the other person an eager want. • Become genuinely interested in other people.

  13. 9 Golden Rules To Building Social Capital 5. SMILE. 6. Remember that a person's name is to that person the sweetest and most important sound in any language.

  14. 9 Golden Rules To Building Social Capital. • Be a good listener. Encourage others to talk about themselves. • Talk in terms of the other person's interests. • Make the other person feel important - and do it sincerely.

  15. Contact Me Marcellus L. Connor mlconnor@umes.edu 410-651-6272

More Related