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This chapter covers essential network services offered by Internet Service Providers (ISPs) to small and medium-sized businesses. It explains the key protocols that support these services, detailing the design and function of the Domain Name Service (DNS) and its hierarchical structure. Additionally, it reviews the TCP/IP suite, including the differences between TCP and UDP, and how ISPs support common protocols like HTTP, HTTPS, FTP, and email services. The goal is to provide a comprehensive overview of ISPs' roles in delivering efficient network services.
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ISP Services Working at a Small-to-Medium Business or ISP – Chapter 7
Objectives • Describe the network services provided by an ISP • Describe the protocols that support the network services provided by an ISP • Describe the purpose, function, and hierarchical nature of Domain Name Service (DNS) • Describe and enable common services and their protocols.
Network Services Provided by an ISP • Identify the network services an ISP will provide to SOHOs and medium-sized organizations
Protocols that Support ISP Services • Review the TCP/IP suite of protocols
Protocols that Support ISP Services • Explain why a protocol would use TCP
The TCP Connection Process • The three-way handshake • Retransmission • Sequencing • Flow Control
Protocols that Support ISP Services • Describe the differences between TCP and UDP ports
Supporting Multiple Services • Describe the purpose and function of TCP and UDP ports
Domain Name Service (DNS) • Describe the purpose of networking naming system srv2
Domain Name Service (DNS) • Describe the purpose and function of DNS.
Domain Name Service (DNS) • Describe the hierarchical design of DNS
Domain Name Service (DNS) • Describe the role of ISPs in the provisioning of DNS service
Services and Protocols • Identify the most common services used on the Internet
Services and Protocols • Describe how an ISP supports the HTTP and HTTPS protocols
Services and Protocols • Describe how an ISP supports the FTP protocol
Services and Protocols • Describe how the ISP supports the SMTP, POP3 and IMAP protocols
Summary • TCP and UDP use port numbers to provide multiple services to hosts. • DNS uses a hierarchical system of databases to resolve names and IP addresses of known hosts within networks and across the Internet. • The most common services used on the Internet include FTP, FTPS, HTTP, HTTPS and SMTP. • ISPs use high-performance servers to support these services.